Rated 5 out of 5 by Jaydeep80 Great Hotel, Even Better Location and Best Staff!
I felt at home almost immediately as I entered Sheraton Bangalore. The hotel is nestled in a wonderful mixed used real estate complex with a hospital and Orion Mall within reach. The staff are wonderful and they know what you need exactly! The options for food and beverage are varied offering both international and local cuisine. I enjoyed my stay at Sheraton Bangalore and would recommend this hotel to everyone.
October 10, 2013
Rated 5 out of 5 by NKG2345 Thoroughly enjoyed my short stay
I thoroughly enjoyed my first, albeit short stay for a day in the Sheraton Brigade Gateway, Bengaluru. The Hotel is one of the closest to the Airport and is located in a place that is self sufficient in terms of facilities that exist all-round. The hotel itself looks great with some exquisite features and I look forward to my next visit to this City, to experience, once again the Sheraton Hospitality.
July 16, 2012
Rated 5 out of 5 by Ema65 I had a very good stay
All perfect, nothing to write different
July 7, 2014
Rated 4 out of 5 by Akido A true 5-star hotel experience
It was a very pleasurable stay with most aspects being taken care off. Only a couple of items to take note was that the air-conditioning unit was not very effective during the day time when the curtains were not drawn on the French windows, and the outdoor pool was not temperature controlled.
Overall, the customer service helped outweigh all the negative impacts, and if possible, I would definitely stay again in this hotel and also recommend the same to anybody else wanting a complete 5-star experience.
November 14, 2014
Rated 4 out of 5 by UB40 Great Location and Good place to stay
I have stayed in this hotel every time I visit Bangalore (which is 3-4 times a year) and every time the staff is courteous.
In my last visit, when I checked in at 4:00 AM in the morning after a 22 hours cross pacific flight, after 10 mins on my bed I noticed glass on the bed. Called the front desk and they did put in a new room on the Club Lounge. Next morning the manager told me that some table lamp broke there. From this hotel I would not have expected the broken glass on the bed.
The room on the Club Lounge floor was OK and there was lot of door noise.
Once I use the Club lounge and the person over there told me that I can use the lounge but my booking was not for the club lounge rates, so I have to pay for the services, which is OK
It is one of the good hotels to stay in that area
December 18, 2014
Rated 5 out of 5 by BCSusan Quality and Service still exceptional
I stayed at the Sheraton Bangalore Hotel at Brigade Gateway for the first time in April 2012. I was extremely happy with the service and quality that I received. A year and a half later, I stayed at the hotel again in October 2013 and was quite impressed that the service and quality has still remained exceptional.
The Orion Mall next door is now complete with plenty of shopping, restaurants, cinema, spa, and evening entertainment. With so many options and things to do in the Brigade Gateway gated community, there is no reason to leave the area and deal with the terrible Bangalore traffic.
I plan to return to the Sheraton Bangalore for my next visit in Fall 2014.
December 5, 2013
Rated 5 out of 5 by franz075 High standard of comfort in the heart of Bangalore
You'll find in this hotel all you need for a great stay in Bangalore: very comfortable room, fully furnished, a committed staff, a very good restaurant from breakfast to dinner, a very nice terrasse for a drink or a nice dinner, a fitness room and a swimming pool.
On top of my favorite in Bangalore.
June 25, 2014
Rated 5 out of 5 by Rajeevji excellent experience among recent hotel stays
We had an excellent overall experience especially the most courteous and responsive staff right from the gateman to the top executives. We were there for a family emergency and were extending our stay on a daily basis. Out and out a delightful experience.
July 16, 2014
Rated 5 out of 5 by UBhagwat Service at its best
I stayed with my colleague for a leisure trip and the stay was simply wonderful. Kudos to the hotel staff. I thank Ajay for recommending the club level rooms. The service in the club lounge was wonderful.
Avik and his team really know how to take care of guests. He gave very nice recommendations for nearby places for good music. We were pampered during our stay and spent alot of time in the hotel itself. The breakfast buffet in feast was huge and we had so many choices.
I would definitely recommend the hotel to my friends and look forward in visiting once again with my family.
September 19, 2014
Rated 5 out of 5 by pal28 Wonderful Hotel
this was my first time with sheraton and it was simply amazing. The property was well maintained and the staff were extremely helpful. I loved the service in the club lounge and would definitely recommend to my friends and family
June 25, 2014
Rated 5 out of 5 by Shantanu Comfortable Stay
Very plush and well managed property with a good overall feel to it. I was particularly impressed by the staff, esp Abhishek on Front Desk who went out of his way to accommodate my request to use the swimming pool even though I'd checked out a while earlier. The Breakfast Manager was also very attentive and personally served me my eggs to order etc with a warm smile. Keep that up!
October 30, 2014
Rated 5 out of 5 by Jonvar Good Service
Beautiful Hotel and the Banquet facilities are good. Rooms are spacious.
July 23, 2014
Rated 5 out of 5 by VSVS Excellent service and facilities
Excellent service and facilities. Limited choices for room service (in-room meals) though.
July 15, 2014
Rated 5 out of 5 by Buland81 Awesome Experience
As expected, the ambience and service at The Sheraton Bangalore was awesome. The location, service, staff, ambience, hygiene etc etc everything was much more than expected. Overall, it is a must visit place once a lifetime.
March 24, 2013
Rated 5 out of 5 by Rtkidd Completely Satisfied; will be back
The room upgrade was a nice touch. This hotel is comfortable. I'll be back.
The staff was fantastic across the board from the time I was greeted at the car and then sent off; warm, attentive and always helpful.
Exec lounge was perfect to support casual meetings as well as offer me a place to relax at the end of the day.
My only criticism is that the room feels a bit barren or coldly decorated; it needs some other color.
The complex the hotel is in had a number of good restaurants and shopping outlets.
The hotel transportation to the airport was too expensive vs local options of similar cars.
July 19, 2014
Rated 5 out of 5 by keymaker Perfect Weekend Getaway
I had a great time during my stay at Sheraton. We ordered lunch from Benne and it was some of the best Italian food I had. The persian terrace at the sheraton is also a great restaurant for dinner.
March 16, 2013
Rated 5 out of 5 by geets good staff
hotel has good staff and well maintained
July 9, 2014
Rated 5 out of 5 by DrSanjay great hotel, i will be a return customer
great hotel, superb staff and service!
July 11, 2014
Rated 5 out of 5 by Nayak87 Great Place to Stay
Nice property and great staff .
July 11, 2014
Rated 5 out of 5 by Vjain Excellent Property
Every time I go to Bangalore I can't think of anything else but looking forward staying at Shereton. One of the best properties , with a back of highly courteous staff. Keep it up
October 10, 2013
Rated 5 out of 5 by Unnikrishnan mr
Mr Panikkar's second visit to the Sheraton Bangalore. Felt very " at Home" . The seamless process ensuring Mr Panikkar was escorted to his room without making him wait even for a minute is commendable. Information from reservations can be percolated better. Reservations must also ensure that they pass on proper info on complimentary upgrades. This time around we were misled and went in for a higher category of room inspite of the lower category available at a fantastic price. The info from reservations that only Club room could be upgraded made us shell out extra amount . This could have been avoided.
October 13, 2012
Rated 5 out of 5 by MPIn I highly recommend this hotel
One of the best hotel, with beautiful and spacious room and excellent service.
November 3, 2012
Rated 5 out of 5 by Krishna Good location, good facilities
Good location and service contributed to an Excellent stay !
January 1, 2013
Rated 5 out of 5 by Tim1976 Great Place to stay and relax
Wonderful place to relax and to do business
July 2, 2012
Rated 5 out of 5 by APSDel1 Home away from home
I have been staying at Sheraton Bangalore for over so many years since it has opened. I'm SPG Platinum member with SPG partnership and have travelled to many hotels across in South Asia, I would rate this hotel as The best place to stay. The team really takes care of every nuance and requirement. Sometimes even if you are travelling further or coming late and have problems with other hotels they help to sort out with the contacts they have in the hotel industry. I have personally experienced this a couple of times as we travel on very hectic schedules. Their whole group is so dedicated to help you that it's unbelievable at times. Each and every one of the team makes an effort right from entry into hotel lobby and is really looked after very well. Persian food on the terrace is one of the most romantic spots in the city if you wish to impress upon the better half. Their Italian restaurant is equally good in the food and the choice of wine collection. The restaurant at the lobby level also offers a very good breakfast spread. The rooms are new and fully equipped with everything a business traveller needs and very spacious if you bring your family along.. This is one of first hotels that I enjoy travelling to outside my home. Very good SPG recognition.
October 14, 2013
Rated 5 out of 5 by LMSmith Long Term, Lovely Team!
I had a 25 day stay at the Sheraton Bangalore in November 2013. I was impressed with the genuinely interested staff from the moment I walked in the door (slightly carsick from the ride from the airport). The staff made what could have been a difficult transition very easy. From that first moment to the last, each of the staff went out of their way to make me comfortable, and improve the experience. From the manager, to the chef and concierge at the 16th floor lounge, they all went out of their way to delight me with their attention to detail and personalized service.
I recommend this property, and even more so the staff, to any visitor to Bangalore for either a short term or long term stay!
November 27, 2013
Rated 5 out of 5 by IndianNeo Fabulour hotel, but drop in service
I have stayed at this hotel at least thrice since it opened in May-11 but I noticed a drop in service during my last visit this week. They are serving canned juice for breakfast instaed of the fresh juice they served earlier !!!! Completely unacceptable for a 5 star hotel. Idli was also really bad - felt like it was made of rubber dough
March 10, 2012
Rated 5 out of 5 by MrRandy 2nd Stay
This was my second stay at this hotel. I was one of the first guests to stay immediately after your opening and I was impressed then this recent stay has confirmed my opinion that for me this is the best option in Bangalore. I have been coming to Bangalore on business for almost 8 years now and have stayed in many nice hotels in the Bangalore area. The Shreaton at Brigade stands out for it's excellent customer service and most friendly staff. The many dining options are top notch and you can depend on a smiling and courteous staff at all times.
August 9, 2012
Rated 4 out of 5 by dharani this hotel as great features
Security of the hotel is good but there are some minor defects with cloub lounge to be rectified.Members at the front desk are soo responsive and helpful.
December 6, 2014
Rated 5 out of 5 by Salem1 Wonderful hotel stay
I stayed with my wife for 5nights and the service has been wonderful. I liked the ambience in the club lounge and the team is simply wonderful. They remembered all our preferences every time we came in. The car provided by concierge was very nice and the chauffeur was quite knowledgable about the city. I would surely return with my family and return again in the near future.
September 8, 2014