Rated 5 out of 5 by BCSusan Quality and Service still exceptional
I stayed at the Sheraton Bangalore Hotel at Brigade Gateway for the first time in April 2012. I was extremely happy with the service and quality that I received. A year and a half later, I stayed at the hotel again in October 2013 and was quite impressed that the service and quality has still remained exceptional.
The Orion Mall next door is now complete with plenty of shopping, restaurants, cinema, spa, and evening entertainment. With so many options and things to do in the Brigade Gateway gated community, there is no reason to leave the area and deal with the terrible Bangalore traffic.
I plan to return to the Sheraton Bangalore for my next visit in Fall 2014.
December 5, 2013
Rated 5 out of 5 by NKG2345 Thoroughly enjoyed my short stay
I thoroughly enjoyed my first, albeit short stay for a day in the Sheraton Brigade Gateway, Bengaluru. The Hotel is one of the closest to the Airport and is located in a place that is self sufficient in terms of facilities that exist all-round. The hotel itself looks great with some exquisite features and I look forward to my next visit to this City, to experience, once again the Sheraton Hospitality.
July 16, 2012
Rated 5 out of 5 by LMSmith Long Term, Lovely Team!
I had a 25 day stay at the Sheraton Bangalore in November 2013. I was impressed with the genuinely interested staff from the moment I walked in the door (slightly carsick from the ride from the airport). The staff made what could have been a difficult transition very easy. From that first moment to the last, each of the staff went out of their way to make me comfortable, and improve the experience. From the manager, to the chef and concierge at the 16th floor lounge, they all went out of their way to delight me with their attention to detail and personalized service.
I recommend this property, and even more so the staff, to any visitor to Bangalore for either a short term or long term stay!
November 27, 2013
Rated 5 out of 5 by Gazala Great Experience
My 6 nights stay at The Sheraton Bangalore was very pleasureable. The hotel being new has a sence of freshness to it. Was booked in for a pool facing room which over looks the Man made lake and the Iskcon temple. The view of the same especially at night is wonderful. Hotel offers good dining options right from Italian to Indian and even the Middle Eastern Cuisine. The Sunday Brunch @ Feast is by far the Best i have seen in Bangalore. But the best part of the hotel for me has been the staff. Always smiling and ever ready to help at any given time of the day.
My experience has been worthwhile and will surely visit and recommend to others as well.
July 15, 2013
Rated 5 out of 5 by ManojK The Best
The speediest in room checkin is what I got < I have travelled the globe but this was the first time it happened to me . I liked it because both me and my wife were tired after taking an early morning flight .
The front desk staff was good and prompt and the baggage’s reached very quickly. The buffet lunch was tasty and I liked the vegetarian preparations and the service staff were efficient . The view from the room was good – pool facing .The breakfast options were many along with the south Indian spread .The billing was prompt and efficient. Will surely come back and will also recommend. The chandelier in the lobby is awesome
July 2, 2013
Rated 5 out of 5 by Poo81 Expectations met
nice welcome by smiling staff , nice bright lobby well lighted , huge breakfast spread , spa experience was also great , rooms are quite spacious , mall next door is an added advantage dint have to go far for basic needs.
October 9, 2013
Rated 5 out of 5 by Vjain Excellent Property
Every time I go to Bangalore I can't think of anything else but looking forward staying at Shereton. One of the best properties , with a back of highly courteous staff. Keep it up
October 10, 2013
Rated 5 out of 5 by APSDel1 Home away from home
I have been staying at Sheraton Bangalore for over so many years since it has opened. I'm SPG Platinum member with SPG partnership and have travelled to many hotels across in South Asia, I would rate this hotel as The best place to stay. The team really takes care of every nuance and requirement. Sometimes even if you are travelling further or coming late and have problems with other hotels they help to sort out with the contacts they have in the hotel industry. I have personally experienced this a couple of times as we travel on very hectic schedules. Their whole group is so dedicated to help you that it's unbelievable at times. Each and every one of the team makes an effort right from entry into hotel lobby and is really looked after very well. Persian food on the terrace is one of the most romantic spots in the city if you wish to impress upon the better half. Their Italian restaurant is equally good in the food and the choice of wine collection. The restaurant at the lobby level also offers a very good breakfast spread. The rooms are new and fully equipped with everything a business traveller needs and very spacious if you bring your family along.. This is one of first hotels that I enjoy travelling to outside my home. Very good SPG recognition.
October 14, 2013
Rated 5 out of 5 by Buland81 Awesome Experience
As expected, the ambience and service at The Sheraton Bangalore was awesome. The location, service, staff, ambience, hygiene etc etc everything was much more than expected. Overall, it is a must visit place once a lifetime.
March 24, 2013
Rated 5 out of 5 by mickey59 Fantastic & courteous staff
Hotel staff, especially Anurag & his team are always at hand to sort out any issues & recommend solutions. Must congratulate senior management for having a fantastic & responsive team in place.
July 16, 2012
Rated 5 out of 5 by keymaker Perfect Weekend Getaway
I had a great time during my stay at Sheraton. We ordered lunch from Benne and it was some of the best Italian food I had. The persian terrace at the sheraton is also a great restaurant for dinner.
March 16, 2013
Rated 5 out of 5 by Cloare Has Good Contacts
Has i checked in the morning around 10am..the front desk staff was amazing and i had as request for a guide for city tour, Manager Venkatesh met me shared his card and helped me with an good quality Guide Bhaskar..and also guided me to visit ancient temples as per my request.. and asked the feedback later how was the trip and guide etc..
December 10, 2013
Rated 5 out of 5 by Unnikrishnan mr
Mr Panikkar's second visit to the Sheraton Bangalore. Felt very " at Home" . The seamless process ensuring Mr Panikkar was escorted to his room without making him wait even for a minute is commendable. Information from reservations can be percolated better. Reservations must also ensure that they pass on proper info on complimentary upgrades. This time around we were misled and went in for a higher category of room inspite of the lower category available at a fantastic price. The info from reservations that only Club room could be upgraded made us shell out extra amount . This could have been avoided.
October 13, 2012
Rated 5 out of 5 by MPIn I highly recommend this hotel
One of the best hotel, with beautiful and spacious room and excellent service.
November 3, 2012
Rated 5 out of 5 by Krishna Good location, good facilities
Good location and service contributed to an Excellent stay !
January 1, 2013
Rated 5 out of 5 by Tim1976 Great Place to stay and relax
Wonderful place to relax and to do business
July 2, 2012
Rated 5 out of 5 by IndianNeo Fabulour hotel, but drop in service
I have stayed at this hotel at least thrice since it opened in May-11 but I noticed a drop in service during my last visit this week. They are serving canned juice for breakfast instaed of the fresh juice they served earlier !!!! Completely unacceptable for a 5 star hotel. Idli was also really bad - felt like it was made of rubber dough
March 10, 2012
Rated 5 out of 5 by MrRandy 2nd Stay
This was my second stay at this hotel. I was one of the first guests to stay immediately after your opening and I was impressed then this recent stay has confirmed my opinion that for me this is the best option in Bangalore. I have been coming to Bangalore on business for almost 8 years now and have stayed in many nice hotels in the Bangalore area. The Shreaton at Brigade stands out for it's excellent customer service and most friendly staff. The many dining options are top notch and you can depend on a smiling and courteous staff at all times.
August 9, 2012
Rated 5 out of 5 by ABenson Home away from home
When travelling for business, returning to a hotel each day and being welcome with genuine interest makes a huge difference.
Having the restaurant staff remember where I like to sit and the juice I like and that I like a takeaway coffee in the morning also make the stay away from family that little bit easier.
October 31, 2013
Rated 5 out of 5 by Murf75 Fantastic Stay
I stayed at your hotel during October last week. A beautiful hotel and very well-appointed rooms. Very pleasant staff trying to do its best. Had a great time connecting with fellow guests and associates at the hotel. I have been coming to Bangalore for the past 10 years and this hotel outshines. During my stay, i ate at both the eateries and drank at Durbar, the ground floor Feast was great, the daily buffet had huge variety of international and local foodfare. The Italian food place Bene took my breath away, must be one of the best Italian places i have ever eaten at during my travels.Right from I entered your hotel until upon Checkout I had a memorable experience. Upon checkout I had a memorable talk with your guy martin. We both were sharing a great talk together. He was friendly and a kind hearted person with a smile on his face. I would rate the checkout as 9.0. I found everything that I required at Sheraton Bangalore......I would recommend this beautiful property to every person I interact.
October 22, 2013
Rated 5 out of 5 by Anoop Exemplary in all ways
Very well appointed rooms and the grandeur of the facade itself reflects why it is one of the best hotels in the country . To complement the hardware , it is evident that management has worked efficiently and tirelessly on the talents to look after the guests . I was in total awe with the "CAN DO "attitude which was reflecting in all ways .I stayed during one of our events that also took place at the hotel and the stay was just perfect.
July 5, 2013
Rated 5 out of 5 by ManojK Nice to be back.........................
It was a last moment decision to stay back in Bangalore and just because our previous experience had been fantastic so we dint think twice and walked in the hotel.
The best was that staff knew us by our name in the resturant as well which was a pleasant surprise.The room and the service and the food were great as usual.
Will surely stay here whenever in Bangalore.
July 15, 2013
Rated 5 out of 5 by USVisitor Very good staff
The food and beverages are priced somewhat higher than other comparable restaurants in the area. This is offset by the extremely friendly staff and the way the staff is willing to personalize items to meet the customer;s needs. The management and staff make you feel very welcome. A great "home away from home" hotel. All in all, one of the best hotels in the state of Karnataka.
December 29, 2012
Rated 5 out of 5 by SHMA Great Hotel................
I was here for a exhibition and I had heard a lot about this hotel so rather than staying at another closeby hotel at a lesser tariff I decided to stay here.
I can say proudly say that my gut feeling was right , a perfect choice ..
A smooth check in by pleasant smiling staff in good uniforms who assisted me upto the room and explained the hotel in details ( I cannot remember all of it )
A nice large room , all the furniture and fixture looked new to me and it had a fresh smell.
Internet was quick and fast with a fee , the coffee shop had a good spread both for dinner and breakfast and the service staff were efficient.
Nice gym with all the required machines with a trainer and also had a view of the pool.
The hotel is in a campus and is attached to a shopping complex which is an added advantage , I dint have to step out to buy souvenirs for my friends and family .
The exhibition area was large and the service was prompt and efficient keeping in mind a super huge crowd.
Thank you for making my trip wonderful and would surely stay here again .
July 27, 2013
Rated 5 out of 5 by Jeff1962 The attention you receive is that of Royality
I not sure how they do it but the staff acks like they own the hotel and you are their only customer. Its nice to be spoiled. Special THANKS to Jayaraj, you should own the place the way you helped me, BLESS YOU.
PS.GREAT FOOD, YES GREAT breakfast buffet my fav. also Itilian feast
October 29, 2012
Rated 5 out of 5 by John151Bangkok Nice hotel
- Spacious, clean and very comfortable room. - It's not in the city center thus avoid most of the traffic jam.
- A medium size shopping mall next to the hotel (Orion mall). But still not completed.
August 2, 2012
Rated 5 out of 5 by AlainM Excellent hotel
Excellent hotel to select for a business trip
Nice large and comfortable rooms.
Excellent service and staff.
Lacks some atmosphere and lively touch though, a little cold and unepersonnal.
October 23, 2012
Rated 5 out of 5 by Rohila Excellent stay @ Bangalore
Great ambience, spacious rooms, good food, excellent helping staff...what else a traveller requires...in a place like Bangalore. Will surely come back with family on hols.
September 18, 2012
Rated 5 out of 5 by TorontoMalcolm Malcolm from Toronto, Canada
I really enjoyed my stay at the Sheridan in Bangalore. There was not one issue encounterd during my stay. I would strongly recommend this hotel to others.
November 11, 2012
Rated 5 out of 5 by rac635 Rich
Executive Lounge Customer service person Ankita did an excellent job of making us feel welcome. She provided super service.
September 17, 2012