Rated 5 out of 5 by susm Fresh
the hotel staff is very helpfull , the food is good and the rooms are nice and spacious and the wifi in the cars was a surprise.Overall nice value for money
8 Март 2014 г.
Rated 5 out of 5 by Mahmoud77 Great Service by Sheraton Club!!!
We had a good time to stay in your hotel . We had arrived at the hotel at your leisure as we were on a trip across India . We were invited to go to the Persian Terrace by your staff who looks like arab working at the Sheraton Club . He made us reservations. We found that Martin and his colleague Tanuj look like Lebanese or Egyptian, but we were surprised they were Indians. Both deal with us as guests VIP which I have not seen in other places in India . A bit strange , but we loved it. We were staying for 3 days in the club room . We were pampered by the hospitality of Martin. Although the place was away , it was kind of Martin to make a reservation for us at the restaurant Ali Baba Cafe and Restaurant , which he guided us through the routes. Made a good choice and we loved it. During our stay we never had bad experience. On the last day we had to go to travel to Hyderabad , but postponed the trip so we came back , but thanks to the manager Ajay who kept the room for us until the evening , and who made sure we got to the airport in time minutes.
Special reference to tanuj, martin.
Upon arrival, we were in the car Wi-Fi , which I have never seen any hotel and the existence of this facility.
A big thanks
6 Март 2014 г.
Rated 5 out of 5 by Cloare Has Good Contacts
Has i checked in the morning around 10am..the front desk staff was amazing and i had as request for a guide for city tour, Manager Venkatesh met me shared his card and helped me with an good quality Guide Bhaskar..and also guided me to visit ancient temples as per my request.. and asked the feedback later how was the trip and guide etc..
10 Декабрь 2013 г.
Rated 5 out of 5 by BCSusan Quality and Service still exceptional
I stayed at the Sheraton Bangalore Hotel at Brigade Gateway for the first time in April 2012. I was extremely happy with the service and quality that I received. A year and a half later, I stayed at the hotel again in October 2013 and was quite impressed that the service and quality has still remained exceptional.
The Orion Mall next door is now complete with plenty of shopping, restaurants, cinema, spa, and evening entertainment. With so many options and things to do in the Brigade Gateway gated community, there is no reason to leave the area and deal with the terrible Bangalore traffic.
I plan to return to the Sheraton Bangalore for my next visit in Fall 2014.
5 Декабрь 2013 г.
Rated 5 out of 5 by LMSmith Long Term, Lovely Team!
I had a 25 day stay at the Sheraton Bangalore in November 2013. I was impressed with the genuinely interested staff from the moment I walked in the door (slightly carsick from the ride from the airport). The staff made what could have been a difficult transition very easy. From that first moment to the last, each of the staff went out of their way to make me comfortable, and improve the experience. From the manager, to the chef and concierge at the 16th floor lounge, they all went out of their way to delight me with their attention to detail and personalized service.
I recommend this property, and even more so the staff, to any visitor to Bangalore for either a short term or long term stay!
27 Ноябрь 2013 г.
Rated 5 out of 5 by ABenson Home away from home
When travelling for business, returning to a hotel each day and being welcome with genuine interest makes a huge difference.
Having the restaurant staff remember where I like to sit and the juice I like and that I like a takeaway coffee in the morning also make the stay away from family that little bit easier.
31 Октябрь 2013 г.
Rated 5 out of 5 by Murf75 Fantastic Stay
I stayed at your hotel during October last week. A beautiful hotel and very well-appointed rooms. Very pleasant staff trying to do its best. Had a great time connecting with fellow guests and associates at the hotel. I have been coming to Bangalore for the past 10 years and this hotel outshines. During my stay, i ate at both the eateries and drank at Durbar, the ground floor Feast was great, the daily buffet had huge variety of international and local foodfare. The Italian food place Bene took my breath away, must be one of the best Italian places i have ever eaten at during my travels.Right from I entered your hotel until upon Checkout I had a memorable experience. Upon checkout I had a memorable talk with your guy martin. We both were sharing a great talk together. He was friendly and a kind hearted person with a smile on his face. I would rate the checkout as 9.0. I found everything that I required at Sheraton Bangalore......I would recommend this beautiful property to every person I interact.
22 Октябрь 2013 г.
Rated 5 out of 5 by APSDel1 Home away from home
I have been staying at Sheraton Bangalore for over so many years since it has opened. I'm SPG Platinum member with SPG partnership and have travelled to many hotels across in South Asia, I would rate this hotel as The best place to stay. The team really takes care of every nuance and requirement. Sometimes even if you are travelling further or coming late and have problems with other hotels they help to sort out with the contacts they have in the hotel industry. I have personally experienced this a couple of times as we travel on very hectic schedules. Their whole group is so dedicated to help you that it's unbelievable at times. Each and every one of the team makes an effort right from entry into hotel lobby and is really looked after very well. Persian food on the terrace is one of the most romantic spots in the city if you wish to impress upon the better half. Their Italian restaurant is equally good in the food and the choice of wine collection. The restaurant at the lobby level also offers a very good breakfast spread. The rooms are new and fully equipped with everything a business traveller needs and very spacious if you bring your family along.. This is one of first hotels that I enjoy travelling to outside my home. Very good SPG recognition.
14 Октябрь 2013 г.