Sheraton Denver Downtown Hotel

  • 1550 Court Place
  • Denver,
  • Colorado
  • 80202
  • United States
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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.5 out of 5 by 742 reviewers.
Rated 5 out of 5 by I enjoyed my stay............. at Sheraton in Denver downtown. Great location, service and staff. Highly recommend. :) April 17, 2014
Rated 5 out of 5 by Rooms were wonderful. Great location. I loved the large bathroom. Loved the comforters and bed. April 17, 2014
Rated 3 out of 5 by Could have been better Good location. Friendly check-in. In-room internet was slow and frequently dropped the connection. Carpet had not been vacuumed. April 17, 2014
Rated 2 out of 5 by Expected More Lighting in my room was not adequate and my TV did not work. Engineer came to fix TV stop working again. 2 days in they move me I had to pack up all my stuff move to another room tv doing same thing as in previous room no reception. Good thing I had my Ipad for entertainment I didn't event call again it was obvious I would be inconvenience again. they gave me 1000 points on my SPG card but it requires 10,000 to stay a night. I really expected more by bad. April 14, 2014
Rated 4 out of 5 by Nicd Not a great view but nice facility April 17, 2014
Rated 2 out of 5 by Needs Improvement Good morning, The hotel staff and amenities are very good to excellent; however, the room, at apparently government rate needs improvement in two ways: 1) the bed was very uncomfortable, linens were too small. 2) when left open -- the bathroom door prevents a person from sitting straight ahead on the Toilet -- in essence one must sit sideways to fit as the door is in the way. April 14, 2014
Rated 4 out of 5 by Great stay My room was great, though I think I'm allergic to the detergent they use on the sheets. Next time I'll bring my own pillowcases. Other than that, and there were only a few in my group of over 100 that had this issue, everything was wonderful. Staff was very helpful with our conference. April 14, 2014
Rated 5 out of 5 by Sheraton staff are the best! Needs anticipated and excellent customer service. April 14, 2014
Rated 5 out of 5 by Great, centrally located hotel This centrally located hotel is on the 16th Street Mall and close to the Capitol. Large rooms are well appointed. They have a "green cleaning" program that rewards you if you choose to skip maid service. I did that, but had a couple problems getting re-stocked with coffee/tea, etc. In the end, though, guest services does a really good job, considering they have over 1000 rooms to service. April 11, 2014
Rated 5 out of 5 by Great Hotel! Wow, I loved it here! Rooms are quiet and very comfy!!! I had a room with a view of the city and just got an extreme value all around for the money spent. They are also super dog friendly here, too. My dog was greeted with a bowl of water and some treats at the bar! We will be back! Woof woof! : ) April 8, 2014
Rated 4 out of 5 by issues not resolved Front desk agent DID NOT respond to broken phone ( Dead ) connectional portals not working and TV remote broken. After walking to the desk from the 11th floor TWICE to report problem and be told that some one would be up to fix and address the problems and would respond ,those issues were NEVER RESOLVED. I felt the desk clerk was nasty and I was bothering Her, I also found Tonys ( Hotel Manager ) response after I went to the Ex. office to be " cookie cutter " and as if I bothered him with trivial issues, He stated He would " Get back to Me " as of today that call STILL has not happened, April 1, 2014
Rated 4 out of 5 by EMPLOYEE LIED Employee waved the parking fee do to problems and when I check out it was still waved and three days later it showed back up on my bill???????????????????? April 8, 2014
Rated 4 out of 5 by Nice hotel The hotel is very nice. The staff at the front desk were very friendly and professional. I felt the parking was a bit over-priced, and the housekeeping could have been a bit more thorough. Overall, it was a nice stay. April 8, 2014
Rated 5 out of 5 by This hotel was welcoming From the time I entered the hotel I felt welcomed. The lobby was clean and neat; the rooms was spacious, beds were very comfortable. While I was there I was attending a conference in the hotel. The meeting rooms were very well set up and clean. April 7, 2014
Rated 5 out of 5 by Great experience! As usual it easily met our expectations! We were celebrating our 30th wedding anniversary and had a spectacular stay! One of our favorite hotels in Denver! April 7, 2014
Rated 3 out of 5 by Club Level room We were disappointed in with the club level. It was not worth the extra money. The appetizers ran out early at the social hour and were not replenished. Could use much improvement on the "extras" that come with the club level. April 6, 2014
Rated 1 out of 5 by Hot Water Hi, I am staying in SHERATON DOWNTOWN HOTEL DENVER , Tower, Room 1803. I have called Guest Room Service 5 times today and asked for HOT WATER and Ms Jake told us that she will give us the water and we are waiting 2 hours and we have yet to get our HOT WATER. We are not feeling well and we are shocked to see Sheraton deliver this kinda service. I am going to Los Angeles in 2 days time and I was thinking of booking Sheraton and now I am really considering. We are coming from another country and we really hope you can take good care of us. We believe in you and that is why we are booking you. I also see that you do not do housekeeping of the rooms daily unless we tell you to do it. Regards Chandran Singapore Starwood Preferred Guest March 31, 2014
Rated 5 out of 5 by Attendee All aspects of my stay were excellent. The personnel, location, food, and room were also above my expectations. April 5, 2014
Rated 5 out of 5 by Love the Hotel I always love staying at the Sheraton Denver Downtown Hotel. From covered parking to the spacious hotel (although I get lost from time to time), the room comforts and the ability to walk down the 16th street mall. The meeting facilities are comfortable. I'm always pleased. April 4, 2014
Rated 4 out of 5 by This hotel was good but internet very slow I really liked the hotel. The staff was very friendly and helpful but I was there for work and bought the most expensive wireless internet connection but it was very slow. If you depend on internet for work, might think twice on staying there. April 4, 2014
Rated 5 out of 5 by Typical Sheraton The room, hotel, and conference facilities were on par with other Sheraton Hotel's I've visited. All excellent. What makes the downtown Denver location special is the proximity to a safe pedestrian corridor loaded with food and entertainment options. This is an ideal place to stay and attend a conference. April 3, 2014
Rated 1 out of 5 by Not worth the price I stayed here for the 2014 World Balloon Convention. My stay was nothing but a pain since I arrived. The wifi was awful and rarely worked and there was no cell reception anywhere throughout the hotel. I rarely was able to sleep as every night there was extremely loud music shaking my entire room until 1 am and when I called down to complain they said I should deal with it. Half the time nothing was working in any of my classes including microphones and projectors and it seemed like the instructors were always saying no one would come fix it. I spent way too much money on this hotel so I could grow my business with the convention, but because of this hotel I am a whole week behind on my business because it was far under par. I will not every be staying here again and will advise my friends do the same. March 31, 2014
Rated 4 out of 5 by In the middle of it all The Sheraton Denver Downtown is in a great downtown location close to shopping, dining, and sightseeing. The hotel seems to be the hub of a lot of activity and is appealing to both leisure and business travelers. April 3, 2014
Rated 5 out of 5 by This hotel has a great pool We really enjoyed the well-maintained swimming pool. The pool is great for doing laps and the loungers at poolside are comfortable. The staff is very helpful. Room was beautiful and self-parking is easy. April 1, 2014
Rated 5 out of 5 by The staff was wonderful We had a week long convention and the staff was always there ready to help and very pleasant. We enjoyed working with them. April 1, 2014
Rated 5 out of 5 by Excellent Staff Wonderful stay, excellent staff. Octavio M. and Linda S. went above excellent service. I comment you for your all around great staff. April 1, 2014
Rated 4 out of 5 by Great location Sheraton Denver Downtown is conveniently located on the 16th Street Mall. Can walk to all the great restaurants nearby for breakfast, lunch, and dinner. The Club Lounge had limited hot food (only oatmeal), so I ended up eating out for breakfast. The bathroom was very small, especially for a suite. The staff was great, especially at the check-in and check-out counter. Special thanks to Eliot for all his help! He took good care of us at check-in and check-out. October 29, 2013
Rated 4 out of 5 by Cold Shower Great stay, but luke warm shower. March 31, 2014
Rated 5 out of 5 by Great Time in Denver! The hotel was the Hub for all activities offering all attractions within walking distance. Everyone was helpful and friendly. The Sheraton helped create a great memory for my first visit to Denver. March 29, 2014
Rated 5 out of 5 by Good value Excellent breakfast, good value for the price. Free WiFi much appreciated. March 8, 2014
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