Rated 5 out of 5 by MCC2014 Surprising
This was my first time at this hotel. When I first drove up to it, I was concerned because it looked like a partially abandoned shopping mall. The outside did not look welcoming. But the interior was much better. The lobby was clean and modern but classy. The front desk staff were very professional courteous and warm. They appeared happy to be working there, which is an important part of a first impression. The hallways leading to my room were rather dark and had an outdated feel to them, in contrast to the main lobby. But my room was incredible: well decorated, clean, no damp smell smell that I usually encounter in hotels, two tv's, huge bathroom area and comfortable King sized bed. I loved the complimentary water and coffee! I spent two nights and had a great sleep both nights. The only blemish was the unesco ring breakfast I had one morning: I didn't order the expensive buffet, but ordered an expensive Eggs with sausage and toast meal which came with mushy hash browns. I would rather go through a drive through for my meals. But overall, an enjoyable stay and if I'm ever in the area again, I would definitely stay there again.
April 4, 2015
Rated 5 out of 5 by Drew70790 Great Spot
Have struggled to find a good spot in the FTL area and this is the spot. Rooms are very clean and huge. A little dated but they are starting soon to update all the rooms. The gem of this place though is Adam the bartender. This dude is amazing. Great guy and super attentive; possibly the best hotel bartender around.
April 2, 2015
Rated 5 out of 5 by SarahW Probably my favourite overall hotel
I travel frequently for both business and pleasure. I have stayed at Sheraton Suites Plantation 10 times and am really looking forward to my upcoming two week stay at this awesome hotel. Love the location, close to malls, great restaurants, close proximity to airport, cruise port and the beach. Free parking both underground and above ground. Rooms are very large and so well appointed. Everything u need is right here. Great rooftop pool, fitness center, really nice bar/lounge and amazing staff. What more could you ask for in a hotel. If I had to mention a negative it would be that there can be some noise from the hallway but that happens everywhere and is more to do with people who are rude and have no thought for others rather than being a hotel issue. Great hotel, awesome staff & comfy beds......would recommend to anyone & have - numerous friends have stayed here due to my recommendation and loved it too.
March 31, 2015
Rated 5 out of 5 by Duracell New and very nice!
COMFORTABLE BEDS. CLEAN ROOMS.
March 9, 2015
Rated 5 out of 5 by Bsquare Good location, good rooms, easy parking
Close to good restaurants and mall. Also less than 5 min away from work location. Comfortable and quiet rooms. A cheaper, quicker breakfast option is only thing I would change.
January 13, 2015
Rated 4 out of 5 by Starwood04 Great for families but confusing if staying before cruisng
The hotel was very nice and clean. The rooms were big and perfect if staying as a family. However, if you are using this hotel to stay at before going on a cruise i do not recommend it. The hotel does not have things in order. On their website they offer a cruise package where you can stay before at a discounted rate and leave your car parked at the hotel while on the cruise. It also says the hotel offers a shuttle however when you speak to the staff you get completely different information. The shuttle only takes you to the port. It does not bring you back and the staff does not seem to be educated about what they offer and do not offer.
December 1, 2014
Rated 5 out of 5 by Sawh Comfort and customer service
I had four rooms at this hotel over a period of one week and found the check-in and support staff to be very accommodating, the rooms are very spacious and well maintained and the beds were the best. Thanks.
November 26, 2014
Rated 4 out of 5 by Dmystique Very Clean
Very clean and nicely decorated hotel in Plantation, Florida. Staff was very nice and professional. About 20 minutes west of the beaches.
November 25, 2014
Rated 4 out of 5 by odddoc Good value for money spent considering location.
NO SPG recognition offered or extended when asked. No explanation given.
November 16, 2014
Rated 4 out of 5 by Golf53 Very Clean Hotel
Very Clean Hotel, not out dated
November 13, 2014
Rated 3 out of 5 by sfyoung10 Scary, empty mall next door
There is a scary empty mall next door to this hotel. It's downright creepy.
November 10, 2014
Rated 4 out of 5 by Happy123girl Staff
The staff was great: Alexandra and the receptionist at the breakfast buffet were exceptional. They brought me a birthday slice of chocolate cake (to my room)...the cake was beautifully presented and very delicious
. I will definitely return because of that thoughtful and lovely gesture.
However the couch in my room was old.
October 31, 2014
Rated 5 out of 5 by djf2020 Great room, clean & spacious
I loved the layout of the suites here. They have everything you need and much better appointed than standard hotel rooms. Loved the separation between "living space" and "bedroom" space. The vanity & bathroom areas were smartly designed too. Everything was clean and well kept. Food in restaurant and in room was tasty. Room service was right on time, but service in restaurtant was quite slow. We enjoyed our time anyway. Rooftop pool is awesome!
October 27, 2014
Rated 5 out of 5 by Gserrano This is my favorite Hotel at South Florida
I recommend widely this hotel for localization (near to Sawgrass Mills), services and staff attention.
October 7, 2014
Rated 3 out of 5 by dsin the hotel
room was not ready on time, came early and called twice room was ready at 5 pm!!!!
mattresses are terrible
October 6, 2014
Rated 5 out of 5 by Pleased2014 Awesome
I love it.
September 30, 2014
Rated 4 out of 5 by Lizz49 Mrs.
This hotel provides the home away from home experience.
August 30, 2014
Rated 4 out of 5 by LJandSadie Overnight w/ our Puppy
This is a very nice property and it was surprising to me that they accept pets with no additional charge.
August 27, 2014
Rated 5 out of 5 by Goolsbyjd1 This is a great place
This is a great hotel. It has all the comforts of home. Staff is excellent and helpful, and everything is great here.
August 27, 2014
Rated 2 out of 5 by TiredandWorn Beautiful lobby,but.....
Beautiful lobby but the rest of the hotel needs work. I usually stay on the concierge floor but this time was placed on the 2nd floor due to the fact that I was traveling with a small dog. Hallway carpeting needs replacing, my room walls were patch painted and the color wasn't even close to matching, sofa bed and coffee table need to be replaced, etc. The staff is very friendly but the hotel rooms are becoming worn (or maybe it was just the 2nd floor rooms). I will give them another chance but if I get another tired worn out room it will be my last stay.
August 26, 2014
Rated 2 out of 5 by Selah8 Can't say anything nice
Oh no! This Hotel is horrible! I thought it was going to be an okay stay since it was rated decently, however I was quite disappointed.
The carpet down the hallways needs to be replaced! And the air conditioning smells old and moldy when you turn it on.
August 25, 2014
Rated 5 out of 5 by Chefjlynne Loved my stay
I loved my stay!! Clean room, jacuzzi was amazing. Room service, outstanding!
August 25, 2014
Rated 5 out of 5 by yog2 very nice
The hotel is great the staff are friendly and helped with anything I needed. Rooms are great with very comfy beds.
August 24, 2014
Rated 3 out of 5 by ED6868 Comfortable Room
Room with perfect bed & pillow.
August 21, 2014
Rated 5 out of 5 by Guest2000 Great Hotel
Very clean, good restaurant.
August 8, 2014
Rated 5 out of 5 by GUAGUY GREAT HOTEL
GREAT PLACE TO STAY< VERY CLOSE TO ALMOST ALL THINGS NEEDED
August 6, 2014
Rated 5 out of 5 by TT79 Vacatiom
Room was spacious and comfortable with lots of amenities.
August 6, 2014
Rated 2 out of 5 by Charlesbog Needs urgent renovation
The hotel needs serious work in renovation. Hallways are filthy and decoration and lighting is out of date.
August 6, 2014
Rated 3 out of 5 by Yinel Not as CLEAN as it Looks!!!!!!
When I first saw the hotel I though it looked really nice and fancy. I got to my room and it looked ok. But as my kids started to play around, I notice my two year old had a lot of white fur in his shirt. I took a closer look and it was dog hair. I started then to look around the room. The sofa was full of dog hairs everywhere. I found a chewed dog bone under the bathroom sink. The carpet was full of dog hair. I called downstairs and explained to them the situation, they said that they would make sure it was clean. Next day when I came back I checked the room and the sofa was better but still had dog hairs, and the bone was still there. I just cleaned it myself. This hotel did not meet my expectation, and I was disappointed since I have stayed at other Sheraton hotels. I will not be staying there.
August 4, 2014
Rated 5 out of 5 by Kiwi1720 Birthday Getaway
The hotel stay was so excellent we did not want to leave. The staff was extremely helpful and responsive to our needs. We obtained a bellhop when arriving and checking out and the bellhop was prompt and efficient. He arrived within 5 minutes of our request. The hotel was ready in time for our arrival, and our room was clean and smelled fresh. Everything in the room functioned correctly. The restaurant in the hotel was delicious and had good prices. All the staff was extremely friendly as well.
And everything in the hotel was pleasant to look at. It was close to all the activities we were looking to attend (Like the Westfield Mall, Jungle Queen, Museum of Science and Discovery).
At check in we didn't receive our Breakfast vouchers, but the staff had no problem correcting the mistake for us. That was the only problem we encountered, if you can even call it a problem because it created no hassle at all.
The rooftop pool and jacuzzi had a great view, and the gym was clean. The hotel was easy to navigate, and had speedy elevators.
Overall it was a great stay and I highly recommend the hotel.
August 1, 2014