Rated 4 out of 5 by Ashraffa Excellent Service
Service with a smile. I would even call it "Golden Smile";
It is like walking in a happy place that takes away all anxiety and stress and obliges you to feel good.
All thanks to your staff, beginning with the Reception at check-in to the Chef at breakfast back to the concierge when you leave.
One observation that may be slightly negative is that our luggage was never taken to our rooms upon check-in nor were we asked as to whether we need it picked up upon departure. We had to go back to the car and bring it to our rooms ourselves when we arrived. On departure, we carried our luggage to the car, which was expensively, "Valet parked" by the way.
February 17, 2014
Rated 5 out of 5 by CitizenB Excellent in all aspects
I stayed 2 nights in this hotel. This was my second stay here. The hotel is just a few years old and looks and feels like brand new. Very polite and helpful staff, good location, next to Eurovea shopping mall, only few minutes to historic downtown. Upon arrival I was very warmly greeted and upgraded to an executive room on the club floor. The room was beautiful with fine amenities and great coffee. On the second day I attended a meeting at the conference rooms floor and everything was very professional.
I would be happy to stay here again and I can recommend this hotel without hesitation to anyone on a business trip or holiday.
March 27, 2014
Rated 5 out of 5 by Nicki72 Best Hotel In Bratislava
My stay was absolutely perfect. Great hotel with all the best amenities (Sauna, Steam, Pool, Spa, Bar/Restaurant) but the staff is what makes this hotel truly special. They were there to help with anything I needed and really cared about making my stay memorable. The SPG lounge is the best one I have ever seen. I can't wait to go back.
July 10, 2014
Rated 5 out of 5 by passrider Very Helpful Staff
I recently stayed at the Sheraton Bratislava from June 13-19, 2014. During my stay I had to interact with the local Bratislava court system to obtain some documents but didn't know Slovak. The staff at the Sheraton, particularly Martin the concierge, was a great help.
The hotel offers all the amenities you would expect from a business hotel. Additionally, it is centrally located in central town so that getting any place is very easy.
It is a one minute walk to Danube River were there are many nice restaurants with a view of the river.
I only wish the restaurant/bars in the hotel were busier. There's nothing quite so sad as going into a bar that is empty and drinking by yourself.
June 24, 2014
Rated 5 out of 5 by Bob7827 Great Stay
Excellent service. Friendly staff. Comfortable room.
July 10, 2014
Rated 5 out of 5 by AnnaTraveler Very comfortable and friendly place to stay for a business travel
Very friendly and competent staff in all levels I had opportunity to contact with. Having problems with finding road to main entrance, we found in the hotel very helpfull guidance and assistance. The room was on very high level with all needed (and even more) accessories. Sheraton in Bratislava I can recommend as very good place to rest and prepare for a business meeting.
July 4, 2014
Rated 5 out of 5 by Karol1970 Sheraton
Excellent hotel. Everything was OK.
July 6, 2014
Rated 5 out of 5 by Antoine70 Highlight in an improving environment
Close to the historic city centre of Bratislava, this hotel is a highlight in an area that is improving rapidly. Still some construction work along the road leading to this area (without whatsoever impact on the hotel). The hotel is sourrounded by a nice square, the national theater and a shopping mall, all of it right next to the Danube river, which makes it a charming place to stay.
The personel is very friendly and competent.
June 30, 2014
Rated 5 out of 5 by NYTraveller34 Excellent for Business Traveller
I travel here often for business, and this hotel allows me the comfort of feeling at home while away. Staff is very attentive, the food and drinks are great at the bar. The pool and spa provide a place to relax.
Internet access is always good and fast. I have had problems with this is in other hotels in the area.
The shopping mall in the same building also is convenient for picking up anything you may have missed packing. Or a way to spend your time
June 29, 2014
Rated 5 out of 5 by AndrewBrooklyn The best hotel in Bratislava
I got everything what I wanted - comfy room (pretty nice upgrade), and delicious breakfast. But what captivated me was the kindness of the staff.
August 21, 2013
Rated 5 out of 5 by mara25 The staff of this hotel is wonderfull.
The room was comfortible and convenient, but it was the pleasant and helpful staff that made my stay memorable. I had my breakfast brought up every morning and because of a sprained foot, I needed ice in the afternoon. Everyone was very pleasant and seemed to want me to be comfortable.
June 30, 2014
Rated 5 out of 5 by AnthonyV Best night's sleep in ages!
The Sheraton in Bratislava is in a perfect spot. The staff are very attentive and willing. The room was excellent. I will be back!
July 2, 2014
Rated 5 out of 5 by Monucha Amazing experience
From the entrance to the check in and during the whole experience we coudl feel welcomed in the hotel. We came for Marathon weekend and the whole team were showing enthusiasm about the event, they were wishing us good luck, sharing their experience and recommended what to do. Concierge Martin went out of the way and arrange a table for us in the restaurant which was already fully booked. We come with my parents once a year to Bratislava and this was really great experience. We will come back :-).
April 7, 2014
Rated 5 out of 5 by Janjapan Excellent hotel!
We are going from Prague quite often to Bratislava and we always love to return back to this hotel. As SPG platinum we use to get very nice upgraded rooms. The property is new, very modern, still warm feeling, with superb welness and pool. Location at Eurovea Shopping mall is very convenint, 10mins walk to old town center. The hotel is run very profesionally and all the staff is very friendly. When comming by car, better to park acros the street for free, hotel parking is pretty expensive.
Over all, excellent hotel, where you would looking forward to return there.
January 14, 2013
Rated 5 out of 5 by DanielG This hotel surprised me
I arrived to this hotel at 2am for the first time and I was really surprised how friendly staff from reception was acting. It was deep night and we were talking about my previous day and it was the best experience in hotel reception that I've ever had. Next morning I was surprised again at breakfast where staff was very helpful & friendly and the food was delicious. For this reasons is this hotel my most favorite one in Bratislava.
April 13, 2014
Rated 5 out of 5 by Woody456 Great location and welcome.
Cannot fault this hotel. Staff were truly excellent from welcome to restaurant service to the bar staff who were good fun as well!
Location is superb, right by the Danube and buzzy restaurant life.
Will definitely return!
Thanks everyone at the Sheraton!
June 25, 2014
Rated 5 out of 5 by Cat57 A really nice experience
All the staff are attentive, helpful and welcoming. The facilities are excellent and I would not hesitate to stay at the Sheraton again if I come to Bratislava. It was a pleasure to be there.
April 25, 2014
Rated 5 out of 5 by jechho Excellent new hotel
Brand new Sheraton in a booming part of Bratislava. Loved the freshness of this hotel, and both the room and main areas were slick and modern.
The Platinum treatment was good - no need for pushing at check in. Was hoping for a suite, but the jr. suite was very nice as well. Huge, quiet and tasteful in color and furniture.
I must admit we did not find Bratislava all that interesting, but this hotel made the trip worthwhile. The modern area around the hotel was actually more facinating than the rather dull old town.
Well, the hotel should throw away that awful "Hits of 2001" CD they played at breakfast. Quiet music in the morning, please. And they could improve the food selection in the lounge. The same sandwiches we saw at 1pm were still there at 9pm.
April 7, 2012
Rated 5 out of 5 by Rmd3 Hotel gem in Brayislava
This is the third time we have stayed here and each time the experience has been exceptional. Thank you for great personal care.
April 24, 2014
Rated 5 out of 5 by ToddBif Stay June 9th, 10th,11th 2014
Hotel quality, and staff were amazing. 1 single problem was the air temperature. I have 2x engineers visit my room and problem never went away during my stay. My room never got below 24 degrees even though the engineer put the setting at 5 degrees to try and lower the temperature. During heat of day my temperature was as high as 27, 28.
June 16, 2014
Rated 5 out of 5 by Antwerpkiwi71 This hotel has great service and excellent rooms
My stay at the sheraton Bratislava was excellent from my reception to check out. The club room that I was upgrdaed to was excellent and very comfortable. The breakfast was the best that I have had yet at a Sheraton Hotel. The staff are courteous and friendly and have a good standard of English.
February 26, 2014
Rated 5 out of 5 by Joan14 I love this hoteL
I had an extended stay in Bratislava and the Sheraton was the perfect home away from home. The room was comfortable, the location convenient to work, shopping and restaurants, and the staff was extremely pleasant and responsive. I will definitely stay there again on my next trip to Bratislava.
June 15, 2014
Rated 5 out of 5 by horst0815 Nice luxury Hotel
Really liked the hotel expacially the rooms, the food, the staff.
The door of the shower cabine was bit defect and one of the staff didn't properly understood my english, but I'm not a native speaker as well ...
all in all, an excellent experience.
February 27, 2014
Rated 5 out of 5 by Empress I fell in love with Bratislava
I fell in love with Bratislava and the Sheraton Hotel had everything to do with it. From its location along the Blue Danube right in the heart of town to its friendly staff and clean, immaculate rooms, it was the perfect stay and an incredible introduction to what is now my favorite city in Europe. I am absolutely coming back with my family and we will stay at the Sheraton.
April 20, 2013
Rated 4 out of 5 by Mike46 New hotel at great location
The Sheraton is a new hotel nearly directly by the Danube River. It is adjected to a major shopping center with international brands. Rooms are comfy, but the special something is missing. I would recommend to add some local touch.
Breakfast is good, but not outstanding. During the weekend we were there the hotel was not full, so BF was efficient.
We got an upgrade to a junior suite, which is pleasant. Unfortunately - you could not close a door / blind between the bedroom and the small living room - so if one goes up early, the other gets disturbed by the light. A nice coffee maker is in the room.
Only downside is the view - our view was towards the shopping center, respectively towards the taxi stand in front of the shopping center.
The location else is great. There are many bars, restaurants just around the corner and the staff of these will speak some English.
Old town is a 10-15min leisurely walk along the Danube river away.
May 17, 2012
Rated 5 out of 5 by iRaafat I feel warm and safe at this hotel..
I'm a regular at Bratislava Sheraton, great place greater people they makes me come again and again, one thing i would describe about people and service .... they are fast and never say *no we cannot* .... amazing
Keep it up and i will still come back, bring my family and friends and now I've just booked my conference
December 19, 2013
Rated 5 out of 5 by Businesstraveler2014PL Sheraton / Bratislava
Great place. Great localization.
June 16, 2014
Rated 5 out of 5 by Nitra60 Sheraton - No discussion
As soon as you choose Sheraton it is quite clear what a client can finds:
good quality, good service, elegant environment.
Sheraton hotel in Bratislava is in a good location
January 27, 2014
Rated 5 out of 5 by Deanc111 Amazing Stay!! 10++++
This new hotel is located in the heart of the city and was close to all the new shops and restaurants. The service was exceptional and the staff was amazing. I couldn’t have asked for a better stay. I will defiantly be returning on my next visit to Slovakia. 10++++
January 9, 2012
Rated 5 out of 5 by Nove It was a comfortable stay
I stayed for two in February, 2013 and my stay was very comfortable. The Hotel staff very cordial, breakfast was good. The only thing missing for me was a microwave in the Room. Hope that they will arrange a microwave if I need it, during my next visit.
March 25, 2013