Rated 5 out of 5 by Pauljunior Fantastic
First visit to Bratislava and was more than impressed with the quality of hotel, food and service. Situated about ten minute walk to old town and right next to Danube we found it an ideal setting. This is a modern hotel next to a large shopping complex so purpose built with all modern facilities. This hotel would be perfect for business or pleasure.
The staff are a credit to Sheraton and could not do enough to help when asked. I would like to mention Phillip who after a late arrival set the tone and ambience of hotel with a personal greeting and welcome. He also suggested places to visit, transport help and restaurant recommendations.
Hopefully we can return in near future, Thanks
January 29, 2015
Rated 5 out of 5 by kawaled Unique in situation great in comfort
Althouigh having travelled a lot in our long lives we appreciated this Hotel especially, being so modern and nevertheless so tasteful. Two (tiny?) faults: the ball room has a wall-to-wall- carpet - just try to valse on this! And the jam at the breakfast buffet has no proper small bowls to be carried away - no more problems!
January 2, 2015
Rated 5 out of 5 by Gadgeeked Feels like home
I have stayed in Sheraton Bratislava so many times. And when I thought, I know exactly what will expect me, they still can top it.
The associates were even more responsive to my all my extraordinary needs and had a very genuine, caring attitude.
Sheraton Bratislava made me feel like a very important and valued guest!
December 20, 2014
Rated 5 out of 5 by Gadgeeked Made me feel like a valued guest
The warm and friendly associates are helpful and attentive, and make you feel like a valued guest. Also my SPG Elite status was acknowledged.
Great hotel and good value for the price.
I recommend Sheraton Bratislava.
November 24, 2014
Rated 5 out of 5 by Nick291 Excellent Business Hotel
Hotel that has all the amenities for business traveler: good internet, spacious rooms and excellent housekeeping
November 23, 2014
Rated 4 out of 5 by Hal50 This hotel was good choice
Good spa, but very expensive parking rate. I paid 30 Euros per day!
Also you have to pay for internet. All restaurants around the hotel offered free internet. It is not very expensive, but it should be not charged extra.
November 17, 2014
Rated 5 out of 5 by Laufer birthday
as a native slovakian I wanted to celebrate my birthday in my hometown. It was a very nice stay at the Sheraton with a extremely good Birthday Dinner with degustation menu. However the most important was the friendlyness and caring of the associates of the hotel.
thank you again
October 21, 2014
Rated 5 out of 5 by tgrnsd The Best Starwood Property This Year
I travel all over the world in my business
stay almost exclusively at SPG properties.
There is a saying, and it can be used in the negative or the positive. In this case it is obviously the latter. "You can say and do many things to (or for) people. What they remember is how you made them feel."
Captain Thomas Rachford
October 13, 2014
Rated 5 out of 5 by supatight80 Excellent Platinum Recognition
Stayed here for 3 nights. Upgraded to their Executive Suite. Front liners are quite welcoming and friendly especially the lounge staffs.
Club lounge on 2nd floor is great too as you get complimentary wine, etc from 5 PM onwards. Hot meal served as well like fish.
Recommended for stays in Bratislava. Mall is adjacent to hotel too.
September 24, 2014
Rated 5 out of 5 by Pathma Sheraton Bratalisva
Excellent location, hotel staff very very responsive. Excellent service. Pleasant staff. Goos location very nearby tourist attractions. Close to shopping mall. Like they it can't get better than this
September 24, 2014
Rated 4 out of 5 by Polly5 Very good with a couple of caveats
This is a very good hotel, well placed near the historic centre, with good facilities, an excellent breakfast, very clean, and very helpful and friendly desk staff. My only reservations were that my room was not cleaned until after 1.30 pm or even later, which was inconvenient as I wanted to work on my computer in it and it felt a mess; and the bed, though an excellent size, seems to dip a bit in the middle. But overall, a welcoming, good and comfortable place to stay.
September 23, 2014
Rated 4 out of 5 by 123Anna Veronika
Excellent hotel, great stay
September 22, 2014
Rated 3 out of 5 by Ammyshine A step back
After being absent for a few months the return was disappointing. I have stayed in this hotel more than 50 times and things that had improved over the last few years seem to have regressed once again. Check-in was slow and tiresome, check-out even worse. If there is a dedicated check-in/check-out for SPG Gold members, there seems little point if in reality anyone is processed at this 'dedicated' desk.
Running machines in the gym did not work until a facility manager fixed them after 20 miniutes which then led to the cross training machines not working.
Bar unable to serve a drink at midnight because the 6 or 7 staff were 'too busy' tidying up from a function - regardless of being busy, I would expect guests are granted the courtesy of being able to access facilities which are advertised and I would expect the hotel should be grateful of the additional revenue.
Breakfast seems to have improved little, if at all, with several hot plates devoid of food at 9am and then replenished with undercooked sausages and overcooked bacon.
September 18, 2014
Rated 5 out of 5 by CarmenE great features, great location, fantastic staff
great features, great location, fantastic staff
August 25, 2014
Rated 5 out of 5 by Toni567 5 star all the way
Excellent location, everything is of top class standard. Staff very helpful. didn't eat at hotel but restaurant looked nice, would definitely stay there again.
August 4, 2014
Rated 4 out of 5 by Manuela comfortable rooms
comfortable rooms and good quality of sleeping. Breakfast service needs some improvement, but the food quality is ok!
August 3, 2014
Rated 4 out of 5 by Lipany Great hotel with surprisingly friendly and efficient staff.
Sheraton Bratislava is without doubts great choice for any traveller. Great location - large shopping complex right beside the hotel, river bank with a lot of bars and restaurants right behind the hotel and the historical centre of the city within 15 - 20 mins walking distance. The hotel is very clean, well maintained and most of all, every single person from the staff I met was helpful, friendly and efficient. The rooms are spacious, well designed and beds comfortable. There is really nothing I can comment in negative way. If I return to Bratislava, Sheraton will be my first choice.
July 29, 2014
Rated 3 out of 5 by BMS14 Average stay
I travel extensively and had had great expectatitions to the Sheraton Bratislava as a member of the Starwood Family. The hotel has a great location next to the river and close to restaurants, shopping and walking distance to the old town. The rooms are nice and soundproof. However, the staff seem a bit uninterested and therefore the service level was much lower than expected. The executive Club was a let down with limited food and drink offering and lack of cleaning service. The breakfast selection in the restaurant was very basic for a 5 star hotel. The gym lacked basic equipment and is deferior to other 4 stars hotels in Bratislava.
Overall, the hotel has the opportunity to be great but needs focus on the above areas to be considered a great hotel
July 28, 2014
Rated 5 out of 5 by FB21 Recommended
the four of us stayed at Sheraton where we were very kindly treated. the rooms are great and leave nothing to wish (apart from free wifi) and also the spa and breakfast are absolutely amazing.
July 22, 2014
Rated 5 out of 5 by Bob7827 Great Stay
Excellent service. Friendly staff. Comfortable room.
July 10, 2014
Rated 5 out of 5 by Nicki72 Best Hotel In Bratislava
My stay was absolutely perfect. Great hotel with all the best amenities (Sauna, Steam, Pool, Spa, Bar/Restaurant) but the staff is what makes this hotel truly special. They were there to help with anything I needed and really cared about making my stay memorable. The SPG lounge is the best one I have ever seen. I can't wait to go back.
July 10, 2014
Rated 5 out of 5 by Karol1970 Sheraton
Excellent hotel. Everything was OK.
July 6, 2014
Rated 5 out of 5 by AnnaTraveler Very comfortable and friendly place to stay for a business travel
Very friendly and competent staff in all levels I had opportunity to contact with. Having problems with finding road to main entrance, we found in the hotel very helpfull guidance and assistance. The room was on very high level with all needed (and even more) accessories. Sheraton in Bratislava I can recommend as very good place to rest and prepare for a business meeting.
July 4, 2014
Rated 5 out of 5 by AnthonyV Best night's sleep in ages!
The Sheraton in Bratislava is in a perfect spot. The staff are very attentive and willing. The room was excellent. I will be back!
July 2, 2014
Rated 5 out of 5 by mara25 The staff of this hotel is wonderfull.
The room was comfortible and convenient, but it was the pleasant and helpful staff that made my stay memorable. I had my breakfast brought up every morning and because of a sprained foot, I needed ice in the afternoon. Everyone was very pleasant and seemed to want me to be comfortable.
June 30, 2014
Rated 5 out of 5 by Antoine70 Highlight in an improving environment
Close to the historic city centre of Bratislava, this hotel is a highlight in an area that is improving rapidly. Still some construction work along the road leading to this area (without whatsoever impact on the hotel). The hotel is sourrounded by a nice square, the national theater and a shopping mall, all of it right next to the Danube river, which makes it a charming place to stay.
The personel is very friendly and competent.
June 30, 2014
Rated 5 out of 5 by NYTraveller34 Excellent for Business Traveller
I travel here often for business, and this hotel allows me the comfort of feeling at home while away. Staff is very attentive, the food and drinks are great at the bar. The pool and spa provide a place to relax.
Internet access is always good and fast. I have had problems with this is in other hotels in the area.
The shopping mall in the same building also is convenient for picking up anything you may have missed packing. Or a way to spend your time
June 29, 2014
Rated 5 out of 5 by Woody456 Great location and welcome.
Cannot fault this hotel. Staff were truly excellent from welcome to restaurant service to the bar staff who were good fun as well!
Location is superb, right by the Danube and buzzy restaurant life.
Will definitely return!
Thanks everyone at the Sheraton!
June 25, 2014
Rated 5 out of 5 by passrider Very Helpful Staff
I recently stayed at the Sheraton Bratislava from June 13-19, 2014. During my stay I had to interact with the local Bratislava court system to obtain some documents but didn't know Slovak. The staff at the Sheraton, particularly Martin the concierge, was a great help.
The hotel offers all the amenities you would expect from a business hotel. Additionally, it is centrally located in central town so that getting any place is very easy.
It is a one minute walk to Danube River were there are many nice restaurants with a view of the river.
I only wish the restaurant/bars in the hotel were busier. There's nothing quite so sad as going into a bar that is empty and drinking by yourself.
June 24, 2014
Rated 5 out of 5 by ToddBif Stay June 9th, 10th,11th 2014
Hotel quality, and staff were amazing. 1 single problem was the air temperature. I have 2x engineers visit my room and problem never went away during my stay. My room never got below 24 degrees even though the engineer put the setting at 5 degrees to try and lower the temperature. During heat of day my temperature was as high as 27, 28.
June 16, 2014