Rated 5 out of 5 by oliver75 Great experience!
We came into town for the NCAA basketball tournament. We booked using the NCAA package this hotel offered. Check in person was so nice. Gave us our drink tickets, told us about the breakfast and printed us some maps for directions. The restaurant people were great also. The buffet was very good and it was a bonus to have it included in our package. The room was nice and clean. Pool area was simple but our kids enjoyed it. Great location by the mall and close to downtown.
24 de marzo de 2014
Rated 5 out of 5 by sandy43 best value for your money
we stay at sheraton when we go to potawatami.we usually stay on saturdays,breakfast is included,we eat around 10.well this time we stayed on sunday,went to eat at 10,buffet was closed.this is one of the reasons we love the sheraton,free breakfast and free parking,well we didnt get our free breakfast.we were not informed that the buffet closes at 9;30.i know we will be back because everything is excellent at the sheraton,but the front desk should of told us it closes at 9;30
2 de abril de 2013
Rated 5 out of 5 by FLCheesHead Always Great
This hotel is consistently good. The staff is very friendly, it is close to anything you could want while you visit the Milwaukee area and the rooms are comfortable.
I stayed here while sick beyond belief - and room service was a savior.
I have needed help from the inside sale/reservation team - and they bent over backwards.
I needed a last minute room for a non-SPG member and they immediately notified me when a room just opened up and were a tremendous help.
This is my favorite Sheraton in the SPG chain. And Brookfield is a great town to visit if you are coming to the Milwaukee area.
20 de agosto de 2012
Rated 5 out of 5 by Campos64 Great hotel
My husband told me that this hotel had bad reviews but it was the only place available. I was very apprehensive but once we got here I was pleasantly surprised and please. The rooms are awesome, clean and comfortable and the rates are very low. Very happy!!
18 de mayo de 2012
Rated 5 out of 5 by Happy2012 First Stay
This was our first stay and we could not be more pleased. Very comfortable bed, nice pillows, modern furnishings, Starbucks coffee in the room. Excellent dining and a mall is located across the parking lot. Excellent all the way around.
28 de abril de 2012
Rated 5 out of 5 by RichS Brookfield Sheraton
Friendly effcient staff in all departments
16 de abril de 2012
Rated 5 out of 5 by HoustonTraveler Consistently Great
Over the past several years I have stayed at this hotel. Usually my stays are anywhere from four to ten nights each time. I love this hotel. I travel from Houston, Texas to visit friends and family often that live in the area.
The people are not only professional, but they are gtenuinely friendly and hospitable. This ranges from the front desk staff, to housekeeping, to the food and beverage staff, the maintenance staff, and to anyone else that's around and about. I have never had one instance where I haven't felt like anything less than family. If I ever need anything during my stay there, it's always taken care of and it's taken care of quickly.
The property itself is well taken care of and loks great. The building has been around for a while, but you really can't tell and it sits really nice within the area it occupies. The rooms are really clean and the noises are really quiet if not non-existent. I also have to say that the rooms are a great size. A lot of the newr hotels are shrinking their room size a bit. These room s are not only clean, they're spacious.
The location is great. It's right next to the interstate, a nice mall, and in a safe area that has a lot of great places to eat with easy access to the drug stores, grocery stores, gas staions, and anything else that you may need. I travel all over while I'm there (Miller Park, downtown, to museums, the lake-front, day trips to Chicago, etc.). The location is great because they are all easy to get to.
This hotel is great and I love staying there while I'm in Milwaukee or need to do something in the area. It hands-down beats anything else in the area and you won't find better people.
12 de abril de 2012
Rated 5 out of 5 by SJ79 This hotel has great staff & is easy to find!
I travel to the Brookfield area several times a month for work. I had stayed at other comprable hotels in the area but I only stay here now. Why? Because the people are great.
They greet me by name when I walk in the front door. Check in is always a breeze. Rooms are good-nothing over the top but always clean and with a comfy bed.
I usually make it to the club lounge during my stays too. The staff there makes you feel at home when travelling.
From booking to checking out, everyone is top-notch!
11 de abril de 2012