Rated 5 out of 5 by Dougie2013 Top pick for Japan Starwoods
So close to the station and such a wonderful greeting, and our room was ready and waiting. The Club lounge was by far the best in Japan with variety and style. But its hard to reach deep into your pockets again to pay to swim in their pool as you expect this to be an essential inclusion in the rate.
29 novembre 2013
Rated 5 out of 5 by spmcg Best Sheraton I have stayed in
Lovely hotel, pleasant, helpful staff, clean, bright and well-appointed rooms. The Club lounge is well provisioned. I've stayed in a lot of different hotels and this one stands out a mile.
25 novembre 2013
Rated 5 out of 5 by cucu1965 Excellent
Perfect location - just a few steps away from the main station.
Very modern hotel, both the lobby and the nicely furnished rooms. The executive lounge is top class.
A bit pricey; but given the quality we do not regret the expense.
3 giugno 2013
Rated 5 out of 5 by Tiger123 Location, Service and New Hotel
It took us about 5 to 10 minute from the time we left the Bullet train to the Hotel. I was greeted by Ms. Taeko at the check in counter and she was able to help to find a room with a king size bed vs 2 double beds. The room was great. I did not bring my labtop on vacation and was happy to use the Link@Sheraton in the lobby. We stayed 3 nights and enjoyed this hotel very much for the time we spent in Hiroshima
26 ottobre 2012
Rated 5 out of 5 by Petaluma99 Loved this property
This is a great Sheraton property. Right next to the railway station, the only downside is a long walk to downtown. The Club Lounge is perfect especially Chiaki who always offered suggestions on things to do in the area. Highly recommended, it is one of the best Sheraton we have visited.
3 settembre 2012
Rated 5 out of 5 by Impressed The true meaning of "service"
I have visited this commanding hotel with its breath-taking views twice; and on both occasions have been thoroughly satisfied in all respects.
But it was the exceptional service that I experienced from the front office guest service desk on my trip in January that is a stand-out and worth the telling.
I had enquired about the bullet train to Osaka and the transit to KIX, the island airport. Time was tight on my scheduled flight so I had to "get it right' or risk missing the plane. What was their response ?
A typed table of the recommended train times, the cost of the fares, the likely walking distance between the bullet and the airport train. And the very platform at Shin Osaka to head for.
All I can say is : on four continents of regular travel I rarely encounter such dedicated ownership of a request. An ownership that reduced anxiety and transformed a possibly stressful 6am transit into a peaceful ride.
This stylish hotel is a fantastic contribution to delightful Hiroshima and a stay will be well rewarded in room (truly beautiful, spacious and tranquil), in the eateries and in the general ambience and gracious care.
Thank you to the Sheraton Hiroshima team.
14 giugno 2012
Rated 5 out of 5 by RafKam Brand New, Very Comfortable
We stayed here in September 2011 and it looked like the hotel had just opened. Rooms are very modern and generously sized, with a nice up to date decor. As SPG Platinum, we were upgraded to a Club Floor, which included access to the Club Lounge for breakfast and evening drinks and snacks, which is a great addition. Otherwise breakfast would have been quite pricey.
The location is very convenient, as it is adjacent to the JR station, so you're off and Shinkansen and in less than 5 minutes you can be in your room. Also convenient for day trips to Miyajima, and lots of tram lines which can take you downtown. I say "convenient" because it's not necessarily a nice location: the downtown area by the river seems a much more pleasant area, as opposed to the car park surroundings of the Sheraton... still, a 25 minute stroll will take you to the centre.
The hotel features a nice indoor swimming pool and a good sized gym. Wireless internet was not available in the rooms, which keeps bringing me to my recurring question as a frequent traveller: why in this day and age would you build a new hotel and not fit it with in-room wi-fi?? But this was really the only main gripe: otherwise wi-fi is available in the club area and lobby.
Staff were also very nice and eager to help. Would definitely stay here again.
13 aprile 2012
Rated 4 out of 5 by kalenakagawa Top Hotel in Hiroshima
Status: Starwood Platinum paying best rate + suite night award
Accommodations: Uber clean, new, and fantastic views of southern Hiroshima.
Service: Stand out Executive Lounge. Chiaki Nakanotono, supervisor, made our stay very pleasant and helped us with dining recommendations.
Overall: Must stay in Hiroshima. Well appointed category 5 hotel. Not your average American Sheraton. Modern luxury at an affordable cost. Centrally located adjacent to the JR Hiroshima train station. Professional staff and a well provisioned Executive Lounge - continental breakfast had great hot items such as eggs, meats, and fried potatoes.
Drawbacks: You have to take two elevators to get to your room based on the configuration.
4 dicembre 2013