Sheraton Dubai Creek Hotel & Towers

  • Baniyas Street,
  • P.O. Box 4250
  • Dubaï,
  • Émirats arabes unis
  • Carte

Chambres et tarifs

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Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Remarque : Dans cet hôtel, les hôtes jusqu'à 12 ans sont considérés comme des enfants. Veuillez rectifier le nombre d'adultes et d'enfants si nécessaire.
Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative au programme tarifaire familial

Les frais ne sont pas facturés pour les enfants âgés de 12 ans ou moins qui partageront une chambre avec un adulte payant. Les lits pliants, lit d'appoints pour enfant ou lits pour bébés peuvent engendrer des frais supplémentaires.

Politique relative à l'âge requis

Les hôtes doivent avoir au moins 21 ans et présenter une pièce d’identité avec photo pour réserver une chambre.

Rated 4.3 out of 5 by 222 reviewers.
Rated 4 out of 5 by Great Location and Classic Look The hotel is beautiful and in a wonderful location. I had a Club Creek View room, which was nice and spacious with lovely views of the Creek. The floor to ceiling windows allow you to enjoy this key feature. I personally like the classic look especially when it is complemented with modern ammenities such as flat screen TV, high speed internet connection etc... February 8, 2012
Rated 5 out of 5 by SPG Platinum Stay Excellent hotel and location. Stayed on Business for 6 nights. Rooms are very clean and comfortable. Staff go out of their way to help with anything. Try and get a room with a view of the creek. Large TV with good selection of channels. Very quiet rooms. If you need taxi service I would suggest using the hired cars available. Not much more than the taxi rate and always have a nice car waiting at the front doors. Pool facility is small but comfortable and clean. Most everything I ate on property was very good. Loved the pub for dinner and a beer. Was given free breakfast each morning. Large selection of items with an omelet station. Will be back when I am in the area again! August 24, 2014
Rated 1 out of 5 by The front office staff is very rude... Worst front office staff that i ever meet. Very unfriendly member of staff, very rude! September 29, 2014
Rated 3 out of 5 by Could gave been better. Myself and family stayed for 9 nights in 2 rooms. We were let down by a very rude member of staff who spoke to my wife in a disgusting manner. My wife wrote to the mngt twice and explained clearly what has happened. But we left the hotel feeling that the complaint still hadn't been dealt with in the correct way. In the end my wife still did not get any apology from the member of staff. We believe if the GM was not on holiday it would have been dealt with accordingly. We are so disappointed with Sheraton Creek hotel and towers. We will not be coming back. August 12, 2014
Rated 4 out of 5 by It's too bad with the food quality / poor experience chefs the food was almost raw, it happened to me and my colleague where we ordered food twice and the same problem happened when food was served very raw. September 23, 2014
Rated 4 out of 5 by Great view and calm entire renovation with a great view on the river and over Dubai. Good pool, very good lounge. Calm, just for vacations or business. Poor offer on coffe shop in the evening, but it will be done shortly. Very good italian restaurant one of the best in Dubai. October 31, 2014
Rated 4 out of 5 by great stay It was great stay. Only what we miss is well done club lounge, absolutely dry. I hope next time I see the change with variety of refreshments to make a stay enjoyable. December 27, 2011
Rated 5 out of 5 by Sheration Dubai Creek Absolutely fantastic. Great position, staff were absolutely fantastic, very courteous and helpful. We'd stay here again for certain. June 10, 2013
Rated 5 out of 5 by Great Hotel Always the same at the Hotel Sheraton Dubai creek that is why we have stayed 6 times January 9, 2013
Rated 5 out of 5 by Perfect Example of its Brand Set in the very urban context of Deira, this hotel nevertheless has a lovely location overlooking the Dubai Creek and more the atmosphere of a resort than a business hotel. I personally don't mind the "period" style of the Atrium Lobby - with fountain and Arabesque plasterwork ...it felt quite in line with vernacular style. The lobby level Club could be a lesson to similar facilities in other properties - smooth and welcoming at check-in, well-stocked and delicious at breakfast and Happy Hour. Beautifully and newly decorated. SPG Recognition was very good, I received a personal welcome email prior to arrival with an offer for a complimentary airport pick-up which I took advantage of and much appreciated. I was upgraded to an executive suite with an exceptionally large and comfortable bath room that included a two-person oval tub and beautiful. marble. As well as a surprise in-room amenity, I received my usual points and, delightfully, a complimentary upgrade to full breakfast in the Vivaldi Restaurant. This was exceptional with omelette station, various ethnic breakfast items and lovely outdoor terrace seating overlooking the Creek. While it is true that some aspects of the decor and some furnishings are dated, I don't feel this takes away at all from the total positive experience. March 21, 2012
Rated 5 out of 5 by Great service Hotel staff is excellent especially the bell stand staff. Food at Vivaldi and lobby bakery is very high quality. Hotel hallways aren't air conditioned and rooms facing creek get very warm during the day. September 13, 2014
Rated 5 out of 5 by Great location! This hotel is situated in the older part of Dubai and if you like it quiet this is the place for you. It's an easy walk to the metro so downtown Dubai is just a few stops away. It's also nice to walk along the Creek with easy access to great golf, the Gold Souk and the Spice Market. October 27, 2014
Rated 5 out of 5 by Great stay! This is one of the best Sheraton Hotels. You have exceede my expectations. Congratulations to your staff. They are very well trained and really attentive to Guests' needs. October 27, 2014
Rated 1 out of 5 by Not A Hotel for SPG Platinum/Gold Members Hotel does not offer comparable benefits to any other SPG hotel that I have stayed at. Staff was rude following check-in and withholds benefits that should be available to SPG premium guests-- staff claims this is their owner's policy! Also, Club Lounge is underwhelming, Internet speed is minimal and don't expect any room upgrading because they will claim they are sold out when rooms are still available online. Taxi's are difficult to get out front as well. Would not recommend wasting time staying at this property in future. October 31, 2012
Rated 5 out of 5 by My home in Dubai Since years I come as a guest. From day one I felt like home and it is still the case today. Hotel has everything a traveler needs and more - super restaurants. And above and beyond: consistently, the most friendly and professional staff in the world. Look forward to meet you next time. October 21, 2014
Rated 5 out of 5 by great hotel it was zabardast experience. I will definitely visit again to enjoy the hotel October 23, 2014
Rated 5 out of 5 by Excellent Facility great location This is an excellent facility for Business as well as for Tourist spending quality time with family in Dubai. Excellent staff, Merry Ann was in counter during check in, she was courteous and explain all the tho associated activities in Hotel as it was first time for me. Overall good facility to come back as explore the surroundings. July 26, 2014
Rated 5 out of 5 by Excptional Hotel I did not expect when I decided to stay in this hotel that I will be amazed about really every thing staring down from the concierge hotel all the way up to highest staff ,hotel renovation, and treatment to guest was outstanding. Thank you all. August 1, 2014
Rated 4 out of 5 by Great Restaurant selection and friendly club lounge I spent 4 nights at hotel. The Ambassador services met my needs for my out of standard arrival and departure times. The first welcome in club lounge was friendly and supportive ( thanks Jocelyn & Mary Ann ) and continued throughout my stay. I ate in the Japanese fish restaurant - excellent, thanks Desy, At the Indian restaurant Ashani, (recently refurbished) I had a modern Indian meal as advised by chef Vishal Rane recently from the mint leaf London - not too shabby that either. The Friday brunch at Vivaldi was an epic 5 hour event with a wide ranging variety of tasty and well prepared foods on offer, make the most of it and pace yourself to sample the specialities e.g scallops and fois gras. Room was fine though no upgrade available. Complementary airport transfers worked perfectly. All in all would certainly recommend the hotel. January 12, 2013
Rated 4 out of 5 by Unsatisfactory Food The food was unacceptable for the price October 18, 2014
Rated 2 out of 5 by improvement We checked in two in the room there was only one pair of slippers and bathrobes which we had to call and ask for more. There was no toothbrushes in the bathrooms. The refrigerator was not working and they repaired which was still not working didnt call again as it was late and the next day we left. The total experience was not good as it had been a while I had not come and I was not happy with the quality of the Room. May 27, 2013
Rated 1 out of 5 by This Hotel has downgraded terribly The property has deteriorated miserably in service and appearance. We found the breakfast tables in the restaurant were never cleaned from the day before and even when someone left and we were the next sitting, the tables were not even wiped. The cutlery and specially the crockery did not match. We were given red wine glasses for white wine or for anything we ordered, even for a brandy shot - the staff were rude, short tempered and had limited service atticate as well as atticate all round. The only area that is still the same and very efficient and probably makes us and many other regulars return this property is the business room and the concierge service. The duty managers never responded to any of our requests or even had the decency to return or acknowlege our calls. All is all I was very disappointed with the level of staff atticate and lack of training and good manners. March 20, 2013
Rated 4 out of 5 by Little Things There is no doubt in mind that this hotel has improved a lot since the new renovation. Add to the nice new clean rooms an amazing responsive staff and you get a very nice stay for a reasonable price. There is one thing that was an issue for me on my last stay. I've observed it before but this time is was a real bother. It seems that there is an issue with the television reception. I've seen it before but since I did not have that much time for TV in the past, it did not bother me. On my last stay, though, I had some time in the evening before sleeping and I wanted to enjoy some quality TV. I could not. The reception will freeze every now and then and you have to go up and down the channels until it is back to normal. That can be very annoying depending on the point when it happens. Twice I was watching movies when right in a critical part in the movies, this happened. That is so annoying. As I've mentioned, this is an old problem but it was a bother for me this last stay. I hope it can be fixed. October 13, 2014
Rated 5 out of 5 by Awesome service and very nice facilities While it is one of the oldest 5 star hotels in Dubai, it is very well maintained, good location near airport and many popular areas, right on the creek. Nice pool and good gym equipment. Great buffet breakfast and service is impeccable. Great SPG recognition. If ytou have any problems durign your stay, they will go out of their way to assist you! June 12, 2013
Rated 1 out of 5 by Very disapointed While my stay, the aircon failed to work (in fact temperature dropped from 21° to 14° at once. Maintenance tried to fix it unsuvvessfully and I had to insist to change room. That was done after 3 hours!!! I also went for diner twice at your so called Japanes restaurant. Sea food was not fresh at all... May 8, 2014
Rated 5 out of 5 by A very Relaxing 5 star Hotel I admir everything from the cheerful staff to the comfy well designed room. club features was more than convenient. I like the room decoration that I can enjoy looking to the creeck while showering and what I love most is the rainfoll showering and the very cold water that gives a good Recovery at the morning. April 29, 2014
Rated 5 out of 5 by Great Staff The hotel overall was excellent, however I must mention specifically the staff as I thought that they were exceptional. Great customer service and all very friendly from the moment that they met us at the airport to the moment that we left. Would recommend this hotel to anyone. April 28, 2014
Rated 3 out of 5 by Breakfast Accomopdation was excellent and staff behaviour was excellent. The breakfast was the same for 4 days and dint have variety in dining.I feel you should have variety in serving breakfast each day. June 9, 2014
Rated 5 out of 5 by Excellent service Had to stop off in Dubai unexpectedly and booked the hotel in the middle of the night. Excellent service from reception and the night manager in arranging a room for myself. Very comfortable room, great breakfast. Room had fantastic views over the creek. Will definitely stay again next time in Dubai. May 1, 2012
Rated 1 out of 5 by not happy with stay both times have stayed at this hotel twice now & been disappointed both times would not recommend it to anyone & will never return have not had this trouble with other sheraton hotels or at other places we have stayed in dubai July 12, 2012
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