Rated 5 out of 5 by ActorMJ Great Staff
The Sheraton Hotel in Cerritos made me feel welcome every time I stay there. High praises to your staff members who always makes it feel like home. Special mention to your staff Alberto and Kevin.
Gym facilities were of good quality. I had a restful stay and wonderful use of hotel facilities.
22 Март 2014 г.
Rated 5 out of 5 by Steff Loved my stay
There were a few exceptional staff members who went out of their way to help me.
James unloaded everything, saved my car space till I was ready to move. no pressure from him.
Simon, our room service waiter was absolutely great, so kind to my 7 year old grandson. I will be returning in a few weeks with my 6 year old grandson and looking forward to it. Hope he has the same wonderful experience. Thanks for a great visit
19 Март 2014 г.
Rated 5 out of 5 by HappyGuestFeb2014 Employees go the extra mile for you.
Due to the snow storm in ny in mid February, I needed to extend my stay after I checked out of the hotel. The staff figured out how to accommodate me during a busy period for them. Additionally, Francisco De Anda (Executive Housekepper) went out of his way to find me after I left the hotel to return my ID badge instead of simply returning it to lost and found!
24 Февраль 2014 г.
Rated 5 out of 5 by Vampire1 We just got lucky!!!!
Thus place was a great find. We wanted to find a place close to our destination which was the Cerritos for Performing Arts Center and this place was perfect!!! We just parked our car, walked over to the hotel, and when it was time for the show to start, we walked out the front door of the hotel, and CPAC was right there. Very convenient!
17 Февраль 2014 г.
Rated 5 out of 5 by Brittany1606 This Hotel was very accomodating
Bellman was ABSOLUTELY wonderful! He helped me with packages I had coming in to the hotel as well as ones that I needed shipped out. He was the first person I came across when entering the hotel and set a great tone! What an asset to have! I also loved the vochure for declining to have my room freshed up after the first night of my stay--Great promotion! ALthough, I wish I would have had Wi-Fi access included in my stay and available in my room.
21 Январь 2014 г.
Rated 5 out of 5 by FerCar60 Human touch! Congrats!!
I spent more than 10 nights just recently, going in and out left and right in my once a year vacation. Came down with terrible Flu and Staff took a lot of initiatives and made me feel at home eventhough I was sick in the room. All senior staff were aware of me and my family, this was even more interesting when I tried to reach General Manager to thank her, the hotel was in the middle of a change and there was no GM, this indicates that people know what they had to do and they really care for the guest, wether the boss is in or not. I will definetly recommend and come back to this property when in LA, with perfect location, good humble efficient service, and great human touch!!
19 Январь 2014 г.
Rated 5 out of 5 by roadrunner8387 Wonderful hotel
I had a wonderful stay the room was great! Clean, new, professional and not too expensive. I will be coming back !
14 Январь 2014 г.
Rated 5 out of 5 by jnm1963 Nice place to stay
Hotel has a great staff and is located in a great area. Many things around the hotel, shopping, dinning, activities and all within safe and easy walking distance.
Clean and quiet rooms
Good internet connections.
4 Январь 2014 г.