Sheraton Gateway Hotel in Toronto International Airport

  • Terminal 3, Toronto AMF, P.O. Box 3000
  • Торонто,
  • Онтарио
  • L5P 1C4
  • Канада
  • Карта

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Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guest must be 18 years or older with valid government-issued identification to reserve a room.

Rated 4.1 out of 5 by 523 reviewers.
Rated 5 out of 5 by Always a great stay You cannot beat this hotel for convenience as it is so close to the airport. The staff is friendly & efficient and the hotel is very clean. July 25, 2014
Rated 5 out of 5 by Courteous Staff Customer care is great. The staff went out of their way to take care of our needs. July 25, 2014
Rated 4 out of 5 by A Fine Overnight Experience I was impressed, as always, with Starwood facilities and Guest Services. Th lobby here is bustling and alive and the rooms floor had a quiet serenity. Perfect. July 23, 2014
Rated 3 out of 5 by Help with bags Hi I just stayed one night but came in late off a flight with 2 children it would of been nice to have help to the room with my luggage The room was fine thou July 22, 2014
Rated 5 out of 5 by Excellent for in transit passengers Overall excellent, especially if you are just traveling through. Located at one of the airport's terminals, has all the accommodations to help you maintain your daily routine as much as possible, while you're traveling. The food is a bit expensive though. July 21, 2014
Rated 5 out of 5 by Older Hotel needs updating Your Staff were great from the moment we arrived they were helpful, looked after our needs and answered any question promptly respected our privacy when we hung the do not disturb sign outside our door. July 16, 2014
Rated 5 out of 5 by Good stay Staff was nice and friendly upon checkin, enrolled me in the SPG program which is great because I travel frequently July 21, 2014
Rated 4 out of 5 by Why is there always a long line to check in? We have always stayed at this hotel when we need to overnight near the airport, but are seriously thinking of trying the other new hotel near the airport instead. The reason is that there is always, always, always a ridiculously long lineup at reception, and the Starwood Preferred Guest checkin is never open. The last thing we want after a long flight is to be kept waiting when all we want to do is take a shower and fall into bed. It is so frustrating. July 16, 2014
Rated 5 out of 5 by This hotel met my expectations The hotel has friendly, helpful staff, and the room was very comfortable with close proximity to the airport when overnighting on a connecting flight. The food in the Lounge is very good and the wait staff are very friendly and helpful. I have have stayed three times between connecting flights and been completely satisfied with every stay. July 16, 2014
Rated 5 out of 5 by Always the best This location has everything a tired traveler could want. I stay here every chance I get. July 17, 2014
Rated 4 out of 5 by Profeesional Staff very helpful I want to commend you on your friendly Staff who were cheerful and helpful to our queries and met my/our every need with a smile were concise and understanding. Service in the Mahogany Grill were excellent as well the food was superb. July 16, 2014
Rated 5 out of 5 by Excellent airport stay Incredibly comfortable room, accommodated my family of 5 perfectly. The beds were beyond comfortable. We enjoyed the hotel pool and hot tub...great temperature and a very convenient to relax and work out before our flight home. I would definitely stay here again!!! July 11, 2014
Rated 4 out of 5 by Great location to airport Great location one minute to check in. Excellent room, what a view of the airport, I could have sat all night watching planes land and take off. WOW Two concerns - lift not working from parking garage to hotel, not properly addressed at booking. Staff not very helpful, got us checked in fine, did not seemed interested in answering questions about the airport or restaurants near by. Overall really nice comfortable hotel. Stayed here before a few times will stay again. July 7, 2014
Rated 3 out of 5 by Trouble with noise I have stayed at this hotel many times and generally find the hotel excellent. However, on this visit, my room was either in a bad spot, or I am just unlucky, but I had 2 nights of little sleep for different reasons. On night one, someone from the adjoining room opened my side door and entered my room at 3 am which woke me up, they screamed and retreated. Apparently my inner door was unlocked?? Hard to sleep after that! On night two, it sounded like a 100 Japanese tourists all arrived at 10 pm and decided to yell at each other for hours in the same room beside me. By 2 pm, I got up and banged on the wall to try and shut them up. The sound finally subsided around 3 am. All around, not a good stay! July 1, 2014
Rated 3 out of 5 by Decent Stay, Terrible Food the room was fine, although i did see a bug in the morning. the bathroom was old. the bed was good. i ordered a salmon salad and got a overcooked piece and fish on top of an over dressed salad, even if you're too tired, find somewhere else to eat vs. room service. July 9, 2014
Rated 5 out of 5 by Emergency overnight stop Flight cancelled due to hurricane, so booked in haste and arrived at midnight. Staff in all departments were superb and location was so convenient for checking onward flight. Only downside was that the room was next to the lift shafts - so, some noise. July 8, 2014
Rated 5 out of 5 by Very welcoming and comfortable. Staff made you feel welcome from the initial onset. The room was quiet and very well furnished. The shower was one of the best I have used in any hotel. July 8, 2014
Rated 5 out of 5 by Pleasant Stay A very comfortable and relaxing hotel. I highly recommend it. July 5, 2014
Rated 5 out of 5 by EXCELLENT HOTEL, EXCELLENT STAFF, EXCELLENT SERVICE My title pretty much sums up this hotel. It has a warm welcoming atmosphere and is small enough that the staff go above and beyond to provide personalized service. They make me feel like this is my second home whenever I stay. Their service is prompt and responsive to anything you need. It is so convenient if you are flying in or out of the the airport; you don't even have to go outside in order to enter the hotel. I always look forward to my stays at the Gateway and look forward to seeing the staff that are always so welcoming. January 7, 2012
Rated 5 out of 5 by Great Staff We ended up having to stay a night in Toronto as our flight was cancelled. The guy that checked us in was amazing. We had accidently booked at the other Sheraton thinking it was the one at the airport, since it's called Sheraton Toronto Airport. He called cancelled our reservation, and then matched the rate for us. Really went over and above for us as we were a little stressed. Great service and hotel! July 2, 2014
Rated 5 out of 5 by Exception Service The Sheraton went over the top to look after the needs of my conference and attendees. The rooms were above par, the restaurant and service were as always superb. Rosario from the front desk made our stay. My very large group (comprising of several "Prima-Donnas") checked in at one time. She went out of her way to swifty process the group's check-in, leaving the grumpiest of my group with a smile on their face. We will most certainly be planning our next event at the Sheraton Gateway at Toronto Airport. May 25, 2012
Rated 2 out of 5 by Long wait times 20minute wait to check in, no one picks up the front desk line. Lobby is a zoo. Restaurant was ok, but overpriced. July 4, 2014
Rated 4 out of 5 by Food & Beverage The Service in the Mohogany Bar was great. The food was also good. Unfortunately I can't say the same for the restaurant. The individual serving us dinner was nice enough, but he seemed unable to answer a few of the simple questions. He also did not look very presentable in his uniform compared to the others. All in all I marked it as average only show room for improvement. I do like your property and am treated well each time I visit. June 30, 2014
Rated 5 out of 5 by hotel has excellent rooms and location I would recommend this hotel for stopovers and for meetings at Toronto Pearson airport. Convenient and excellent facilities. July 3, 2014
Rated 5 out of 5 by Comfortable Rooms and Excellent Staff! I stayed at the Gateway on and off for business between November 2011 and March 2012. From the day we arrived to the day we left we were always taken care of extremely well. The front desk, housekeeping and meeting staff were all courteous, attentive and very friendly. I was also truly impressed by the conventions and sales staff that would constantly go above and beyond to meet our needs. The rooms themselves are very nice as well. They are comfortable, quiet and well laid out. I was actually surprised how quiet the hotel was considering it is located on airport property adjacent to Terminal 3. I never noticed any airplane noise and the lobby was never too crowded. Overall, I would never hesitate to book another meeting at the Gateway and would surely recommend it to anyone looking for meeting space and/or guest rooms at the airport. March 23, 2012
Rated 5 out of 5 by Sheraton Toronto Airport - great The Sheraton Gateway at Toronto airport is very good and very handy. I stayed there with an airline cancellation and expected a bad room. As platinum status, I got upgraded to a very nice room. only comment that is probably airport caused (and not hotel) is the signage is not very good so you really have to watch carefully as the signs are small. the directions leads to a carpark and it is not easy to see the left turn sign to the hotel. June 11, 2012
Rated 4 out of 5 by Good night sleep The selling point for this hotel is that it is walking distance from terminal 3 which is convenient if arriving late or departing early. Soundproof too. Courteous staff. Beds very comfortable, room and bathroom clean but a bit dated. Surprised and annoyed that wifi is not complimentary in the room even if you are a starwood preferred member. June 30, 2014
Rated 5 out of 5 by anticipated excellence First rate as expected. Stayed at the hotel often and have come to expect the very best from reception through to check out. July 2, 2014
Rated 5 out of 5 by Luxury on your travels.... The staff were uniquely helpful and friendly Beds and bedding are high quality and extremely conducive to a deep sleep, just what one needs at an airport hotel July 2, 2014
Rated 5 out of 5 by I Love this place!! I have stayed at this Property 5-6 times since becoming an SPG Member. Usually a stay over before a vacation, and it's always a great way to start to our Holiday. From amazing service in the Bar to great front desk service. I did have a problem with one of my stays but the Hotel Manager contacted me immediately and the problem was rectified. I currently have a reservation booked for February and I can't wait!!! January 15, 2012
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