Rated 2,6 out of 5 by 88
Rated 5 out of 5 by WV26241 Getaway from Snow weekend
One of the greatest assets of this Hotel are the Bellman. Thanks to Bellman John for making our dinner reservations at the Grand Concourse, We were truly given the VIP treatment. Secondly, great friendly service by Big Steve, the van driver for getting us to dinner on time and the ladies to Heinz Hall. They do a great job!
17 de febrero de 2014
Rated 5 out of 5 by barbaraue Refreshing and relaxing
We truly enjoyed our stay!!! What a great hotel!
16 de febrero de 2014
Rated 5 out of 5 by ehatcher Excellent
We had a retirement party for my mother there. Emily was wonderful with the planning and being that we are all out of state she made sure the event was put together perfectly. The staff were wonderful and so nice. We had a blast, the view in the fountainview room is to die for. The food was delicious. The rooms are comfortable and being remodeled.
15 de febrero de 2014
Rated 5 out of 5 by Megan22 Amazing hotel!! You wont be disappointed!
My boyfriend and I live in Morgantown but escape to Pittsburgh every year as a new tradition. This is the first year that we decided to get a hotel and I could not be any happier with our choice!! After having a really bad start to the day, we arrived at the Sheraton and was instantly excited! When I walked in the door, I was greeted by the very friendly bellman. I then proceeded to the front desk to check in and was overwhelmed with kindness by the front desk staff. They were very knowledgeable and sweet. I was asked if I wanted to upgrade to a king sized bed with a river view at no cost! The front desk staff really set the tone for the perfect stay that we had. I highly recommend this hotel! The bed was so comfortable and I am actually looking to purchase similar bed linens because of this! The hotel was overall extremely clean and maintained a very fun atmosphere. The location is absolutely perfect and parking is very affordable. We will most definitely be back next year and any other times that we need to stay in Pittsburgh!! Thank you for a great visit!!
12 de enero de 2014
Rated 5 out of 5 by JandH Wonderfully Responsive
Over Christmas, our plan for the family to meet in Pittsburgh where one of our children lives, was upset by the ice storm and medical emergency in Toronto, so two of us including myself as the holder of the reservation, did not make it. My wife tells me the staff were great and provided the presidential suite, so the family present had a great space to hang out. Thank you, you made a bad situation much, much more bearable.
29 de diciembre de 2013
Rated 5 out of 5 by roll Well trained and friendly Front Desk Staff
Front Desk staffs are all friendly and helpful. They are all very attentive and quick to assist when in need. The agent who helped me actually asked for my SPG number to ensure I am not missing out on any promotion/points. All information I need to know were given to me upon check in without asking, which prevent the hassle of keep calling guest services for extra info/details. Overall, they made my stay enjoyable
16 de octubre de 2013
Rated 5 out of 5 by stjwf19 Thank you!!!
We had our wedding reception at the Sheraton Station Square this past month. We had a large number of people in the hotel for about 4 days and everyone enjoyed themselves. Kelly and Amanda and everyone we came in contact with were amazingly helpful and responsive. The reception staff were also great and we keep hearing how great everything was, from the service to the food. Thanks so much for making our day special!!
26 de agosto de 2013
Rated 5 out of 5 by eagleschick this hotel has the best staff by far!!!!!!!!!!
we wanted to send a shout out to our shuttle bus driver steve! he rescued us from the southside and got us to our eagles concert with time to spare!thank you soooo much!we waited for a taxi for almost two hours and they never came to take us!!!!!!the cab service in Pittsburgh is absolutely horrible!!!!!!!!!!!!!!!!!beware!THANK-YOU STEVE FOR YOUR WONDERFUL PROFESSIONALISM AND SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Sincerely,The Orcutts
25 de julio de 2013