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1 quarto 1 Quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 3.7 out of 5 by 2272 reviewers.
Rated 5 out of 5 by Great experience Overall great place to stay! April 15, 2014
Rated 4 out of 5 by Great location for Disney World Vacation! Location, location, location...and a great hotel! Conveniently located within walking distance of Epcot, you can get to all of the Disney World parks in no time. Great rooms, great service and a great value for where the hotel is located. Can't wait to book our return trip! April 15, 2014
Rated 5 out of 5 by Nice Resort Hotel in Disney World We had a pleasant two night stay. Room was clean and housekeeping was good. Finishes are not as what I would expect for this type hotel and price range and lack some amenities. Good selection of restaurants to pick from between the Swan & Dolphin. The grounds, pool area with it's various pools, whirlpools, "beach", activities for both adults and children are quite nice. Walking distance to other disney world resorts and easy access to parks via boat or shuttle bus make this a very convenient and great place to stay. April 14, 2014
Rated 5 out of 5 by Wonderful Vacation This is my second time visiting this magnificent place, we like everything about this hotel, the convinient of the transportation within walking distance to different places in the vecinity, the restaurants, the services, the from desk always ready to help you with a smile, the rooms are spacious and the beds very comfortable, 100 % recommendation, cant wait to my next vacation......... April 14, 2014
Rated 5 out of 5 by The Dolphin is the Best !! We stayed @ the Dolphin for my wife's birthday weekend. They immediately thanked us for being SPG and gave us a beautiful room overlooking the pool with a balcony. We can't wait to go back ! April 14, 2014
Rated 2 out of 5 by Not worth the money The hotel room was just a hotel room. Was expecting better and it was just like staying in a regular hotel. They were having a problem with the parking lot so it took 15 minutes to get out one evening. Checking out was a hassel, as they want you to call a number from your room to do so. I did so, and still got 3 more emails asking me to check out. I finally got to the front desk and they tell me, "Oh, you are already checked out." So I waited in line for nothing. They also have a "Green" program that no one told me about. All in all for what we paid, unless you are using the amenities, the cost is way above what you get. There are MUCH better options in Orlando, in and around Disney. April 14, 2014
Rated 5 out of 5 by Great resort Very nice stay. Will stay again. April 14, 2014
Rated 3 out of 5 by SPG My business trips with Starwood have always been stellar. This was my first trip with my family (5). Candidly I didn't feel very preferred. We arrived last Thursday, at 9:00 AM directly from the Disney Cruise. The woman was very nice and said our rooms would be ready at 3:00 PM. While I didn't expect our rooms to be ready then, the staff's sense of urgency left much to be desired. We went directly to the pool but had trouble getting towels as we didn't have a room key. In fact i was lectured by the towel attendant even though I explained that I wasn't issued room keys yet. He plodded on letting me know I need them on my at all times??? Are you listening? So I checked back to the SPG line at the front desk at 1:30 PM to see if by chance they were ahead of schedule. They were not. That is OK but again i didn't need the woman to tell me that there is nothing the front desk could do about the speed at which the housekeeping staff works. ( no need to bag on the housekeeping staff!) Fast forward to 3:00 PM. My wife went in to check and got nothing except the front desk staff saying it wasn't ready yet. She came back to the pool feeling very frustrated as we had a dinner reservation at 5:00 PM for a Disney character dinner. After again not receiving any call or text as promised, i want back in at 4:10 PM and asked for a manager. I explained the situation for the 4th time and he finally delivered our adjoining rooms. We rushed to our room and showered up but knew we would be late to our dinner reservation. The one bright spot in this day was the operator who called on our behalf to ensure we wouldn't loose our reservation as this was a big deal for the kids! The room was fine except we were either adjacent to a service elevator or the house keeping storage room! It was very loud in our room. That happens and we weren't there to be in the room but again it would have been great to have felt preferred with my family as this was a big trip for the entire crew. Thank you for listening. April 14, 2014
Rated 4 out of 5 by Good Stay Overall a positive experience. April 14, 2014
Rated 3 out of 5 by Great access to everywhere This hotel is usually family oriented with great convenience BUT left a lot to be desired this time...it was overbooked & understaffed, service was not the quality it used to be! April 14, 2014
Rated 5 out of 5 by Great hotel, lovely grounds Only stayed one night while visiting the park but it was a most enjoyable stay, very convenient to the park. April 14, 2014
Rated 5 out of 5 by ACCOMODATIONS ARE GREAT CLOSENEST TO PARKS AND AVAILABILITY OF TRANSPORTATION April 13, 2014
Rated 4 out of 5 by Doesnt have the extras I expected I was surprised that there wasn't a microwave available. Directions to pools and transportation not very clear. Spa jets were not very powerful. Unbelievable that I had to pay to park the car!!! Staff was excellent. April 13, 2014
Rated 5 out of 5 by Great place The ambience, staff, and location of this hotel by two theme parks is unbeatable. This was our second stay and we will keep going back. April 13, 2014
Rated 4 out of 5 by Hotel location convenient for parks Great service&location. Friendly staff. Should allow area close to hotel if unloading and not using bell hop. Never seen hotel not allow that. Lobby windows filthy. Restaurant staff not friendly but food good. April 13, 2014
Rated 5 out of 5 by Wonderful Location We stayed at the Dolphin and found the location next to the Boardwalk and Epcot to be ideal. The hotel facilities are first rate and the staff was always responsive. April 13, 2014
Rated 4 out of 5 by overall good Nice hotel, great facilities. Too bad my room had a view on the unloading area of the hotel. Very timely room service April 12, 2014
Rated 5 out of 5 by Comfortable and Clean We always stay at this hotel whenever we visit Disney World and have never been disappointed. If you are looking for a comfortable, convenient and clean place to stay look no further book your stay here you wont be disappointed. Whether you are alone, a couple or with family the accommodations are superb. We go to Disney World once or twice a year. April 10, 2014
Rated 4 out of 5 by Comfortable stay I enjoyed the location very much, especially being so close to the Disney Boardwalk. The room was extremely comfortable and we were able to receive an upgrade and even check in early. The only downside was on the day of checkout. Actual checkout time is not until 11:00 yet housekeeping was knocking on our door at 8:30. I very much did NOT appreciate this, especially after my sister asked this same housekeeper to not bother me, as I was ill all night with a stomach bug and trying to get some rest before we had to leave. April 9, 2014
Rated 5 out of 5 by Great hotel Beautiful resort, attentive staff, everything you need to enjoy a stay at Disney or at a business conference. April 9, 2014
Rated 4 out of 5 by WOnderful Trip The staff was very accomodating from the first moment we arrived. We had a wonderful room overlooking the lake and could see Epcot Fireworks from our balcony. The facility was gorgeous from the pool area, lake landscaping, and lobby. As soon as we requested anything it was less than 10 minutes of response. I look forward to a return visit. April 8, 2014
Rated 4 out of 5 by Great Great hotel, The front desk team was great even with a line, even thou the roomw as ready after 3pm but it was well worth it. April 8, 2014
Rated 2 out of 5 by Terrible bed is our room! I made reservations for a King room and when I got there to check in they only had rooms with 2 double beds for my husband and I. I was there for business and my colleague was there alone and he got a king room that he didn't need. One of the double beds was so terrible neither one of us could sleep on it - my husband has a bad back so we were very uncomfortable to say the least. Not at all what I would expect from a Disney property. April 8, 2014
Rated 5 out of 5 by Above and Beyond The courtesy and hospitality of staff are above and beyond - makes one feel special. The customer service model at Disney is one that many companies could learn from and emulate in their businesses. Outstanding attention to detail in all areas and the hotel and the grounds are always immaculate. April 8, 2014
Rated 5 out of 5 by Beds are comfortable My wife and I love the beds at the Walt Disney World Dolphin hotel... Heavenly Beds are the choice for those travelers that demand a good night sleep... However they need to have more choices for the pillows. usually overstuffed and too hard, But... We love this hotel... April 7, 2014
Rated 3 out of 5 by Hotel is Convenient but Service Was Subpart I had reservations for months, including a crib. I got to the hotel early around noon and was given a room right away (great job), and they said a crib would be sent up. When I returned from EPCOT at night, my baby was sleeping in stroller, but no crib at the room, then it took forever for the crib to be sent. The hotel said they would "make it right" but did not. However, I have stayed at this hotel before pre-baby and the facilities are good, and location is great. April 7, 2014
Rated 2 out of 5 by SURPRISE CELEBRATION NOT UP TO PAR I booked this room as a surpise stay for my parent's 50th wedding anniversary. I prepaid for the room and asked that any additional charges be charged to my visa credit card left on file. When my parent's checked in this past weekend, they were asked for a credit card, which they provided and a hold of $100 was placed on their card and then at checkout, they were asked for additional fees that were due and my parents paid them in cash....this was a trip that was suppose to be prepaid for them and I left my credit card on file so that any additional charges would be paid and my parents did not have to worry about them....this did not happen and I am not happy about it....I will not book another stay at this hotel that I expected to be prepaid and taken off my card instead of my parents paying a portion. April 7, 2014
Rated 5 out of 5 by A first-class business trip From top to bottom, the conference I attended was surrounded with excellence. April 7, 2014
Rated 5 out of 5 by Great conference location Stayed here for a conference. Amenities were great. Meeting rooms, food and service were great. Rooms were clean and comfortable. April 7, 2014
Rated 5 out of 5 by Great Time!!! My family and I have stayed at all the Walt Disney World Hotels and the Dolphin is now our the one we will stay at when we return next year to Disney. April 7, 2014
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