Sheraton New Orleans Hotel

  • 500 Canal Street
  • New Orleans,
  • Louisiana
  • 70130
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with valid government issued identification to reserve and to check in to a guestroom.

Rated 3.9 out of 5 by 749 reviewers.
Rated 5 out of 5 by This hotel was perfect for the conference The layout and location of the hotel worked best for this conference. July 9, 2014
Rated 5 out of 5 by Hotel The GO GREEN program leaves a lot to be desired. I had to ask every day for the $5 coupon. It was never left under my door as told to me by the front desk personnel.Other than that it was a terrific hotel June 5, 2013
Rated 4 out of 5 by Nice Place The staff were excellent and the accommodations very good. Other than the loss of the elevators it was a good stay. June 23, 2014
Rated 5 out of 5 by exceeded my expectations Each staff person we encountered went out of their way to accommodate us. The hotel is beautiful. Our room was so comfortable. Would stay there again when in New Orleans. May 13, 2014
Rated 5 out of 5 by Friendly and helpful staff The staff that greeted us at the front desk were friendly and helpful. I also appreciated the security checks each evening to ensure that only guests were allowed on the residential levels. March 29, 2014
Rated 5 out of 5 by Essence 2014 "GREAT"!!!! Hotel was in a great location and the service was excellent!!!! July 8, 2014
Rated 5 out of 5 by AVP BRANCH MANAGER Excellent location, nice features, comfortable, friendly, exciting atmosphere. I plan to stay there everytime I visit New Orleans. My next visit will be the Essence Festival in 2015. April 16, 2014
Rated 4 out of 5 by My NO stay I liked the room, but my SPG "gold" status was not recognized AND room service wanted to START my room on day 2 of my stay at 4pm when I was resting, even though it was available ALL day. March 31, 2014
Rated 4 out of 5 by mrs Excellent people on the phone(specifically, Shannel) and the morning Front desk on June 25. June 29, 2014
Rated 5 out of 5 by best location the rooms are very clean the staff are all very friendly wish i could remember there names so i could thank them personally it was are first time there and that means a lot thanks to all the staff June 9, 2013
Rated 5 out of 5 by Excellent location and service! Loved this hotel. This is the second time I have stayed here and I will come back for sure. Excellent service and the views are amazing. Very close to the French Quarter and multiple attractions. May 29, 2013
Rated 5 out of 5 by Definitely the hotel to stay in while in New Orleans. Great location, fantastic view from room on upper floors. Eye on New Orleans. Easy walk to all sites to see. Staff professional, helpful and accomodating to needs. Count me in on a return visit. November 20, 2013
Rated 5 out of 5 by Great Conference I recently stayed at this hotel for a business conference and the meeting facilities were great! Not to mention how close it is to all the things you expect to enjoy in New Orleans. April 6, 2014
Rated 4 out of 5 by food you need to work on you restaurant food its was dry and bad for lunch or breakfast but every thing else was very good. June 16, 2014
Rated 3 out of 5 by Company meeting Hotel was nice but the construction noise was very distracting during our meeting June 30, 2014
Rated 5 out of 5 by Great view This property has a great view of the city and the river. July 7, 2014
Rated 4 out of 5 by Great location, comfortable rooms Love this hotel's location! July 14, 2014
Rated 5 out of 5 by Great Location! We visited New Orleans for a wedding and were very pleased with the location of the Sheraton. We were able to walk to everything we wanted to do. Everyone we interacted with was pleasant. May 28, 2013
Rated 5 out of 5 by This hotel is the epitomy of southern hospitality The staff of the hotel was very courteous and congenial from checking-in, maid service, concierge to the food and beverage staff. I could not find one problem with my stay at this hotel. July 23, 2013
Rated 3 out of 5 by It was a long week Failure of elevators, inoperable restrooms. Staff tried but just no way to overcome this. June 23, 2014
Rated 4 out of 5 by Great Service The Valets were very nice. The Front Desk People were very flexible during check in. The remote went on me during my visit and a remote was brought right up to me. April 22, 2014
Rated 1 out of 5 by Lots of Issues... The elevators were down alot of the time. NOISY....No restrooms on our conference floor. June 23, 2014
Rated 5 out of 5 by Great convention hotel We had a large number of us that attended a conference there and the hotel staff was great. The check-in process went smoothly. The hotel is in a great location too. April 14, 2014
Rated 3 out of 5 by Gr8 location Everything is wonderful except for the petite pool. July 4, 2014
Rated 4 out of 5 by Surprised! I was very surprised and elated with the awesome customer service that I and other guest received! That alone would make me come back! The room was clean and smoke free! March 25, 2014
Rated 4 out of 5 by sinks while washing hands Bowl too far away from front edge of counter especially on 3rd floor for convention area. Men's tie drags on wet counter while leaning forward to wash hands. Very poor design. February 14, 2014
Rated 2 out of 5 by My tub was clogged and room dusty I called the operator several times and even told the maid that the tub in room 3716 was clogged. They never did anything. The room was dusty and the glass countertops smeared. January 23, 2014
Rated 4 out of 5 by Jacuzzi Really nice hotel, but I could not believe there was not a jacuzzi. Also, the maid cut corners and did not change my sheets Club room was better than most. Blaine was excellent! October 25, 2013
Rated 5 out of 5 by Great place to stay The Sheraton was wonderful. Very clean updated and upscale. It is very close to everything walking is a great way to get around. The staff were helpful and kind. April 11, 2014
Rated 5 out of 5 by good locatuion We stayed on 7/8/ 2013 after the essence festival it was very nice. the club room is worth the extra bucks nice place to wine down nice views of the city. Try it you will enjoy August 4, 2013
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