Rated 5 out of 5 by Deroyam World Class except for restaurant and staff
Everything about this facility would be world class if the restaurants would measure up. Best service in the Starbuck facilty--self-serve.
December 10, 2012
Rated 5 out of 5 by jaydee Best in the south
Great location, friendly staff, best beach area,fire pit ,tide pools, nice restaurant, great sunset, paved walk trail, plenty of parking.
February 3, 2013
Rated 4 out of 5 by Kimbaya Beach Access
Request full ocean view room facing the sand. Originally booked a garden view but was disappointed by the distance to the beach.
October 6, 2013
Rated 4 out of 5 by PurdueDon Nice place, met Expectations.
Nice place with friendly staff. Rooms are a little small and show a little wear, but certainly better than average.
November 10, 2013
Rated 3 out of 5 by kc12kc Don't let the four stars status fool you!
This facility is three stars at best. Exercise room is a joke, there are no showers at the pool, and room towels need to be changed.
July 28, 2013
Rated 5 out of 5 by dooood Great Hotel
Staff is excellent. Everyone very courteous. Food and drink is great and priced right. Beach is awesome. Luau was very entertaining.
June 8, 2013
Rated 5 out of 5 by sak55 Great Hawaii Experience
This Hotel was just what I was looking for. Beautiful views slow pace very nice staff and the food is great. Plus it's on the water.
January 6, 2013
Rated 4 out of 5 by socalwingnut need some games
it sure would be nice to have some ping pong tables or pool tables to paly on at night, not much to go after the sun goes down.
October 5, 2012
Rated 5 out of 5 by ShadZ Amazing Staff
We had an amazing time, the staff were so friendly and sweet. Benji @ RumFire is THE man. Service and Staff are outstanding.
June 22, 2013
Rated 4 out of 5 by Luger10 Great beachfront hotel
Everything was excellent but took one star off due to bad internet connection and having to log in everyday to go online.
August 15, 2013
Rated 5 out of 5 by Karl55 Exceeded Expectations
Great location, great room and very comfortable bed; recent renovations were noticeable. Better experience than expected.
October 3, 2012
Rated 2 out of 5 by tyson5 Disappointing for Hawaii standards
We were in the hotel complex across the street and not in the main hotel area in a very remote room.We were told it was an upgrade... If it was an upgrade I hate to see the regular room... It was substandard, with a bathtub that was yucky. Bed was comfortable. The $25 daily resort fee covered the tennis courts which were awful. Cracked and the uneven with bad balls and the tennis rackets were hardly useable. The towels at the pool were torn and had holes . They ration out the towels one per person and the chairs were very uncomfortable .. The bar service at the pool took 1/2 hour to 45 min. to get food..Plus the bar closes at 5:30..really?? The fitness Center has 5 machines only and there is not even a gift shop... The Rum Fire restaurant was too loud and the food was too weird and not great. We did appetizers and could hardly eat any of them..There is no Spa except for two hotel rooms designated for massages...weird...No music pipped into the resort or live music in the bar... boring... The beach is spectacular at this resort but unless you have a beach view room the hotel is below average. I would not stay again and frankly I am surprised it is even an SPG hotel.
November 25, 2012
Rated 5 out of 5 by Cupcake The BEST hotel Resort
This Resort had everything i needed in one place,pools-surf-great food-easy to snorkel-and I felt safe staying there.
February 13, 2013
Rated 5 out of 5 by TessieT Wonderful place to stay
We did wish that there was a bar or gathering place open after dark, other than the bar inside the fancy restaurant.
October 18, 2012
Rated 5 out of 5 by CjonT The Transformation
The Sheraton Kauai Resort has been fransformed from a great resort experience to an even greater resort experience.
August 3, 2012
Rated 3 out of 5 by bvt1 great location
adequate - pool chairs uncomfortable
not enough shady areas
December 18, 2013
Rated 2 out of 5 by hrlyray Just OK
Great staff, butt the room was very small and the room was just ok and watch out for the TIME SHARE PITCH
September 23, 2013
Rated 4 out of 5 by siera808 great relaxation
Some of the staff I experienced was not that friendly. Zena at the front desk was nice and welcoming!
October 11, 2013
Rated 2 out of 5 by Angi57 I will never stay at Sheraton again
The staff was not friendly. Mold in the shower. Food and service was so bad they comped our meal after we left.
April 19, 2013
Rated 4 out of 5 by bonamassa Great room
Ocean view was spectacular. Great location and the room was clean, tidy and well maintained. Highly recommend.
May 30, 2013
Rated 5 out of 5 by Susan45 great staff
Staff was very friendly and helpful at all times. They made our stay at the Sheraton a real great experience.
December 31, 2012
Rated 4 out of 5 by tc2012 This is our fifth stay
We love the island of Kauai and look forward to our stay at the Sheraton, but had disappointments this visit.
September 18, 2012
Rated 5 out of 5 by Ashley254 open air
If you are not from a tropical place, the open walls and breeze blowing through the lobby etc is amazing.
November 21, 2012
Rated 4 out of 5 by jdavid1877 Generally Excellent hotel
Rooms overlooking pool were generally noisy especially early in the morning (before 5am) due to clean up.
February 21, 2013
Rated 5 out of 5 by Merrily13 Kauai Sheraton great!!
We had a wonderful stay at the Kauai Sheraton. The facility was great and the staff helpful and friendly.
January 21, 2013
Rated 3 out of 5 by RyLynne Average
Average hotel. Nothing special to make me want to come back.
December 7, 2013
Rated 5 out of 5 by Katnap Comfortable
Loved the beach location. Best mattress and pillows. Slept like babies with no morning stiffness.
October 1, 2012
Rated 3 out of 5 by Dolores2013 great location
Great location and good staff. All that you need is here -- and what you'd expect from a resort.
March 19, 2013
Rated 3 out of 5 by Kathy56 Great location
Beach, hotel grounds and pool area are beautiful. Walking distance to many local attractions.
March 13, 2013
Rated 5 out of 5 by Tommy61 Great Location
Very nice hotel, great location with beautiful
views. Wonderful pool area and superb beach !
March 15, 2013