Rated 4 out of 5 by LLGr Very relaxing
I just started staying at this hotel. Wonderful staff, clean hotel, awesome gym. Now my preferred hotel in Orlando.
October 11, 2012
Rated 5 out of 5 by Los38 Problems Solved
In short, there was a problem with my bags, and Sean, the manager resolved the problem promptly and professionally
June 27, 2012
Rated 5 out of 5 by Mjawal14 Great Experience and warm friendly staff
Everything was amazing!! but mostly impressed with Dercy Rojas Guest Services Supervisor..
November 10, 2013
Rated 5 out of 5 by unoc3 The PLACE to STAY near WDW!
Great place to stay; surrounded by lots of restaurants; only drawback was $17 resort fee which included parking.
December 27, 2012
Rated 3 out of 5 by Lorilo Great staff
I went for an event an was happy that the staff was friendly. The furniture is modern and room was comfortable.
June 22, 2013
Rated 3 out of 5 by Tawny Slam
My room was on the third floor on the end of building 3. I listened to the gate slam all night long. Not cool!
May 6, 2013
Rated 5 out of 5 by Omgirl Excellent Staff!
The room was great, but the staff makes it! Eddie, Ashley, and Jon were particularly pleasant and attentive!
October 25, 2012
Rated 5 out of 5 by Jay30068 Great Hotel
Bellman who was on duty Tuesday 10/15 @ 6 am very freindly nice guy.Sorry did not get his name.
October 16, 2013
Rated 5 out of 5 by Matthew20017 Excellent Property and Staff
Even though my stay was only for one night, the hospitaltiy was outstanding and the facility exceptional!
December 5, 2012
Rated 5 out of 5 by Kristie66 Neat and clean. Every staff person we dealt with was informative and cordial.
Hotel was clean, comfortable, affordable and has easy access to our itinerary.
November 11, 2013
Rated 4 out of 5 by BeGood Great location
Comfortable, great bed and staff helpful and very friendly. Buses to and from Disneyworld was a plus.
February 9, 2013
Rated 4 out of 5 by RodH Aug 2012
We had a very enjoyable stay for 7 days. Staff were excellent, pool was great. Convenient location.
August 26, 2012
Rated 5 out of 5 by Woman2 features
I loved the restaurant style service. Pools seemed interesting, will have to try on my next trip
August 12, 2013
Rated 5 out of 5 by Jnel2013 Very Fine
Our stay couldn't have been better. Enjoyed everything about the Sheraton Lake Buena Vista Resort.
June 17, 2013
Rated 1 out of 5 by mjw77 Unless it's free don't stay
Room was dirty and area is very noisy. Would not recommend
November 30, 2013
Rated 5 out of 5 by tnancy731 family vacation
the staff was wonderful, and the facility was beautiful and comfortable. I will stay again.
September 3, 2013
Rated 5 out of 5 by CNY23 Can't wait to go back!
The pictures on the site are exactly what you see when you are at the Sheraton! Beautiful pool area--heated pool--great! The kids loved the slide and activities. We ate out by the pool and food/service was excellent. Even delivered it to us after we ordered it at the bar. The beds are extremely comfortable (like others said--couldn't believe how comfy)! The elevator is OK little slow but no big deal we took the stairs when we needed to. The only downfall is the shuttle service. If you can get out early enough you probably don't have a problem. But, if you get in late and want to sleep in you will have to take a taxi--but don't worry those are right outside and they have set price with the hotel. As far as pickup from the parks that is another story! Times are tough and sometimes you have to get picked up at the park you are at and then go to another park and get off that bus to get on another right next to it. You can take a taxi from the parks. Like we did. Actually we liked one taxi driver from the Sheraton and called him a couple times. Also, set up time for airport pickup with him also! But like I said, overall great stay! Oh, also, great souvenir store right across street! Go there!
April 16, 2013
Rated 5 out of 5 by Joe30 Great place
Service, food location, and staff were great!
The carpet in my room could have been cleaned.
May 6, 2013
Rated 5 out of 5 by Mercy24 LOVE IT
Great location, clean and roomy, good price. We loved the hotel we will definately come back.
September 12, 2012
Rated 5 out of 5 by Loveasia1 Friendly and helpful staffs
The staff are wonderful. Very helpful and friendly. Location of the hotel is very convenient.
December 21, 2012
Rated 3 out of 5 by BCWatty Average, which is not a bad thing
Older property with balcony, but hvac unit blows onto the balcony. Good enough. No issues.
July 28, 2012
Rated 2 out of 5 by Chex Average stay
Average accommodation, service, amenities and food
November 28, 2013
Rated 1 out of 5 by airport Not up to SPG standards
Window AC units and filthy outdoor halls leading to rooms make this a 1 on my hit list
August 2, 2013
Rated 5 out of 5 by Cigarwolf 2nd stay in two months
Sheraton lake buena vista keeps getting better the staff and service was excellent
August 16, 2013
Rated 5 out of 5 by msf1986 Wonderful!
Beautiful, clean and comfortable hotel! Would highly recommend.
November 4, 2013
Rated 5 out of 5 by Andrew1919 This is a great hotel / staff
Excellent staff - especially Sean and Michelle !!! Will be staying again, soon
September 3, 2013
Rated 2 out of 5 by Melih114 Never again
The accommodations did not meet my expectations. My family was very disappointed.
August 4, 2012
Rated 1 out of 5 by share52ny Excellent
Location ideal and rates even better, room clean and benefits of being SPG member
August 21, 2012
Rated 3 out of 5 by Doug72 Impressive . . . But For a Couple Things
Overall, our experience was quite nice and we would stay again. The recent upgrades to the property were obvious and appreciated. The rooms were bright and clean, although the bathroom was quite small. Our two small boys thoroughly enjoyed the pools and the water slide -- well done! We ordered food three times during our stay and every meal was very good. We were also pleasantly surprised with the entertainment options for both kids and adults - the movie by the pool at night was a great touch. But there were two things we felt really detracted from the "upgraded" persona of this hotel -- #1: While the staff were always friendly and happy to help, there were just too few working the pool bar. Every time we went for a drink or to place a food order, it was a long wait and they just seemed to be always running around. And getting anyone to take your order while lounging at the pool was an impossibility - a real challenge for parents with two small children. Secondly, while the idea of the poolside movie after dark is great, we think the hotel really should have invested in double paned windows for the pool facing rooms. Our two small kids couldn't fall asleep until well after 10:00pm with all the noise.
July 23, 2012
Rated 4 out of 5 by TomSW Florida
The hotel staff was excellent and very attentive to my needs.
October 22, 2013