Rated 5 out of 5 by Emily57 This hotel has great location and excellent service.
We highly recommend this hotel. The pool is great, you can even watch a movie while you are in the pool area. We are certainly returning soon.
December 26, 2012
Rated 5 out of 5 by oliviagw MyBirthday
The Valet staff left a birthday cake and card for me at our room while we were out!..That was so special to me.....thank u very much guys!!!!
June 23, 2013
Rated 4 out of 5 by Charles55 Great location
Renovated hotel is great. Location is perfect with many restaurants within walking distance. Pool bar is best renovated feature at the hotel.
June 9, 2012
Rated 5 out of 5 by Bryan1113 Great stay
Terrific stay. Wasn't asked about SPG gold bonus and when I asked Guest Services wasn't sure what it was
April 6, 2014
Rated 2 out of 5 by Baseballteam Pool Policy
I was very disappointed with your policy regarding the weather and your pool policy. I understand the safety concerns, however, your "wait time" for re-entry into the water features at the resort needs review. A pool attendant is responsible for the policy. A 30 minute wait if he hears thunder and an hour wait if he sees lightning. In Central Florida in the summer, this is too restrictive. Storms pop up and pass through the area on a daily basis. The attendant doesn't even record the time of the weather events and is "guessing" as to the re-entry time. This can be frustrating for someone visiting your hotel and wanting to use the facilities in between other activities. Why not invest in a lightning detection system that removes the uncertainty? Why wait an hour when everywhere else is 30 minutes? We had a baseball team visiting your facility this weekend and could barely get into the pool between activities because the storm had passed through yet the one hour was still in effect. The skies were clear. Because of this policy, many in our group will not visit your property again. Again, I understand the safety angle but an hour is too long and it would be much more accurate and effective if you invested in the lightning detection system that is commonplace in Central Florida for these types of situations.
June 2, 2014
Rated 5 out of 5 by Bugsy31 This hotel has great features
The hotel has 2 big pools with 2 jacuzzi's,beautiful lounging chairs with a beautiful funky mini bar and nice fireplace.Really nice resort.
November 17, 2012
Rated 5 out of 5 by NiceTime Great getaway
Very nice staff who were always interested in us
May 11, 2014
Rated 4 out of 5 by SugarJ59 Great Hotel, great location!
Great location right near Disney. Huge rooms, great staff. I would highly recommend.
April 21, 2014
Rated 5 out of 5 by Kplex12 This hotel is pet friendly with super customer service
I had back-to-back weekends at the Sheraton LBVR and I rate it at the top. Thanks for giving me and my family such a great place to live.
September 18, 2013
Rated 3 out of 5 by sans Average
Lobby is okay. Pool is good. Rooms are just okay. Service is slow. They even lost my message from airport. They just dont get the point.
May 3, 2013
Rated 5 out of 5 by Kmerry Excellent stay for a family.
We were very happy with this hotel this is our second stay as a family. This will most likely become our go to hotel in the Disney area.
March 26, 2013
Rated 4 out of 5 by Edw71 review
Hotel was clean, staff were wonderful and extremely helpful.
Room bathrooms could be updated.
Overall hotel was nice.
March 8, 2014
Rated 5 out of 5 by sufer0322 My stay
Had a great dinner at the bar (Zest) and had a great time talking with the bar tender, everyone was very friendly. I will stay again.
June 18, 2013
Rated 2 out of 5 by Disney13 disney travel
Hotel did not meet Disney travel needs. A lot of areas needed to be addressed and updated. Staff was very nice but not well trained.
August 12, 2013
Rated 5 out of 5 by JenaC Great hotel and pet friendly!
We loved our stay here. Very dog friendly hotel and wonderful renovation! We travel to Orlando often and will be staying here again.
July 5, 2013
Rated 4 out of 5 by Buddhasbison Spa day
The Couples massage was the high-light of our 6 day stay!!
"Buddhasbison" on Trip Advisor
April 11, 2014
Rated 4 out of 5 by Baby09 Great Service at Breakfast
The breakfast was very good but specially because of the personnel: Brenda, the breakfast waiter was superb!!! Thumbs up for her!!!
August 2, 2013
Rated 4 out of 5 by Teddyp10 Very close to Disney Parks
If you don't find a room in the Disney resort area, this is a great location. Staff was great! Will stay there again in the future.
November 21, 2012
Rated 4 out of 5 by Vacationer Great hotel and service
Right by downtown Disney, less Han 10 minutes to Seaworld and Universal. Clean hotel, great staff and the kids loved the pool.
March 31, 2013
Rated 5 out of 5 by BruceATL This Hotel has excellence Customer Service
The customer service was great; the remodelling of the hotel really takes this property up a notch or two. Fantasic location.
December 7, 2012
Rated 4 out of 5 by justoverpar Family Vacation
Nice hotel, good location and great pools. Wifi service was free but poor when I compare it to other resorts I've stayed at.
August 12, 2012
Rated 5 out of 5 by safetybob everything was great
asked for wine at pool bar-came from a can -was bad-bartender wem
nt to inside bar for a lass of rodnet strong -excellent
November 11, 2013
Rated 4 out of 5 by Lucky50 This hotel had been redone and had great accommodations.
We would stay at this hotel again without question. The staff, facility and location made our trip enjoyable and relaxing.
February 19, 2013
Rated 4 out of 5 by CindyNC Great Location
The hotel is in a great location - close to parks and restaurants. Room was clean and attractive and staff was friendly.
November 7, 2012
Rated 5 out of 5 by Lynne117 Great facility
We were very satisfied with our stay. Looking forward to returning and enjoying all the amenities you have to offer.
February 19, 2013
Rated 5 out of 5 by Traci67 Excellent staff
Every staff member we encountered had a pleasant personality and was very helpful. The pool personnel was wonderful!
April 29, 2013
Rated 3 out of 5 by traveler082012 Great and worst about this hotel
The location and staff were great. The other areas were on average. The worst was the air-conditioner; it was loud.
September 5, 2012
Rated 4 out of 5 by LLGr Very relaxing
I just started staying at this hotel. Wonderful staff, clean hotel, awesome gym. Now my preferred hotel in Orlando.
October 11, 2012
Rated 2 out of 5 by notyoustay rude and unhelpful staff
Staff ( front desk, manager ) are too busy to help. Consieergers are too busy try to make you go to buy timeshare.
July 16, 2013
Rated 5 out of 5 by Los38 Problems Solved
In short, there was a problem with my bags, and Sean, the manager resolved the problem promptly and professionally
June 27, 2012