Rated 5 out of 5 by Tjm2013 good locatuion
We stayed on 7/8/ 2013 after the essence festival it was very nice. the club room is worth the extra bucks nice place to wine down nice views of the city. Try it you will enjoy
August 4, 2013
Rated 5 out of 5 by Foodie67 Great night's sleep
The beds at the Sheraton really are amazing. I slept so well I wanted to take my bed home. Staff was courteous, pleasant and helpful. I can't wait to return.
March 19, 2014
Rated 3 out of 5 by JJ63 Great Location
Great business hotel located a block from the French Quarter.
The hotel facilities, staff and meeting areas are great.
May 1, 2014
Rated 4 out of 5 by Doug232323 Nice Location!
Loved my stay. My only issue is it took FOREVER to get hot water out of the shower. The shower needed to be run for a full 7-10 min before being at an acceptable temp.
January 26, 2014
Rated 1 out of 5 by NotReady Terrible Service
Our check in time was promised at 1:00 pm. We were told the rooms were not ready and we would be called when the room was available. I received a call at 5:07pm.
February 21, 2014
Rated 4 out of 5 by gapilot hotel stay was great
Everything met our expectations, including the elevators, except we had a big problem with our room keys that never got resolved. They tried but it was never corrected.
July 15, 2013
Rated 5 out of 5 by Jhami Great place to stay in NOLA
This is an awesome hotel. It is close to the quarter and the CBD. The staff is attentive and capable. Since it's recent remodel it is a clean comfortable facility.
January 20, 2014
Rated 5 out of 5 by Josh20 My Wedding
Thank you to the staff at the Sheraton for doing anything they could to accomidate me and my family. They were very friendly and helpful!! Great Staff all around!!!
October 4, 2013
Rated 5 out of 5 by none00000000002014 Great all around service
Excellence! I will recommend this hotel to all that visit the greater New Orleans area.
May 12, 2014
Rated 2 out of 5 by Cree Poor cuisine
Attended 2 luncheons and the food offerings were very poor. Food products very expensive. No chilled water in water stations. Felt like I was staying at a motel 6.
July 15, 2013
Rated 5 out of 5 by CPRHA Business travel
This hotel is close to several attractions. The facility itself is very nice. Comfortable rooms and the meeting rooms were nice.
April 11, 2014
Rated 3 out of 5 by CAPTIVIA HOTEL NEEDS WORK ON CUSTOMER SAT
I DO THINK OVER ALL THERE WERE PEOPLE THAT WERE CARED BUT FOR THE MOST PART I FELT THAT THE STAFF WAS JUST TIRED OF TOURIST
April 14, 2014
Rated 4 out of 5 by delta50 parking
No option given to park car, such as self parking---parking charges per night were very high. I used my car quite often while there which meant more & more tips
June 25, 2013
Rated 5 out of 5 by Manuelrgon Beautiful hotel/ remodeled
Friendly staff and service (Rosa from banquets was very personable and welcoming) Beautiful presentation for our banquet event.
April 3, 2014
Rated 5 out of 5 by DigitalWillie Great location and staff!
Right near the French Quarter without the noise of being "in" the Quarter! Loved the room and it's view (pay extra for the river view, it's worth it).
January 27, 2014
Rated 5 out of 5 by Lucky7890 New Orleans Gem
Fantastic facility, close to all of the meaningful activities without being too close. Very clean and nicely decorated room - and believe it or not, quiet.
November 8, 2013
Rated 5 out of 5 by James97 Technology
My stay at Sheraton New Orleans was great. I had not experienced elevator technology. Found it to be very interesting.
April 12, 2014
Rated 3 out of 5 by Templea Wake up call missed
I always have a great experience, however I requested a wake up call, and did not receive as requested.
April 25, 2014
Rated 5 out of 5 by Jameson1 This Hotel is the Best !
The location is terrific and the Staff was extraordinary in everyway ! The food was terrific and the banquet location was perfect.
March 25, 2014
Rated 2 out of 5 by Annadraste This Hotel Needs Improvement
*Going 'green' = NO TOWEL ROD for wet towels. Over the shower rod, I could not reach and would never do that.
Room was not clean, dust under chair and table we moved for better location and dust in bathroom (no wonder I had allergies). Lack of comfortable chairs for two people. Kept having to move the desk chair.
For what FOOD is in the restaurant and bar -- it is way overpriced. Not that good.
For condition of room (dirty), it size and lack of amentities, having to ask twice for anything needed, cost is excessively high.
No saucer for spoon used to stir coffee; wait person's comment they clean the tables: SORRY, I do not set my spoon on a table as I have no clue how clean it REALLY is or if cleaning product residue is on table. Given the dirity guestroom, how can I be confident the tables are clean???
No fridge and no microwave in room; have stayed at many hotels in several states and countries and lower end hotels have a place for you to keep water, food, left-over's and heat them, as well as those on special diets when your menu does not have what some can eat.
Most everyone we talked with felt the elevator system SUCKED. It seemed we waited long times for them.
Overall, not impressed.
May 6, 2014
Rated 3 out of 5 by JH41 Beautiful facility with some limitations.
Attended for business conference - could hear speakers in adjoining rooms. Can hear elevators from hotel rooms even if you are not by elevators.
February 10, 2014
Rated 1 out of 5 by UnhappyGuest3 Disappointed Guest
No fridge in room; very minimal hot water during shower; charged higher room rate at check-out than rate quoted at reservation
March 28, 2014
Rated 4 out of 5 by ARob Great Location
This hotel is located right in the heart of it all. Most places and tourist attractions are within walking distance. The hotel amenities were excellent
September 5, 2013
Rated 4 out of 5 by Egypt Great location, central to everything
I stay here whenever I come to town. It is in walking distance to everything, including the French Quarters, convention center, super dome.
February 22, 2014
Rated 4 out of 5 by cstag great location; nice room
right in the middle of everything. fantastic, modern room. quick, efficient elevators. room did get a bit hot at night. other than that, perfect stay.
May 20, 2013
Rated 4 out of 5 by Lana12345 great hotel
Nice staff, nice rooms, very close to the action while being just far enough away to get a good nights sleep
April 15, 2014
Rated 4 out of 5 by DJRB4 Extremely attentive staff
All the staff was extremely attentive and working hard to provide good customer service. One stood out with particularly excellent skills, Alexis.
July 15, 2013
Rated 4 out of 5 by CCmeeting Drip
Drip noise in wall all night...very poor sleeping conditions. All else okay.
May 4, 2014
Rated 5 out of 5 by ET1959 It is a great experience to stay at this hotel
The service at front desk is one of the best ones I ever had before, the elevator, not just different but better organized for users.
November 5, 2013
Rated 4 out of 5 by TJ44 hotel in great condition
only stayed one night but it was a good experience. the room was in great condition. very clean and comfortable.
March 18, 2014