Rated 5 out of 5 by Matthew20017 Excellent Property and Staff
Even though my stay was only for one night, the hospitaltiy was outstanding and the facility exceptional!
December 5, 2012
Rated 4 out of 5 by GatorGirl Dog friendly
I was very happy that we could bring our dog with us. The room was conveniently located near a dog walk.
December 22, 2013
Rated 3 out of 5 by Neal1954 Check in was a let-down
After requesting early check-in when I made these reservations in Aug. I was told that every effort would be made to accomodate this request. Well upon arrival Oct 18th, at 12:30pm we were told that not only could they not accomodate early check-in but that it would probably be no earlier than the normal 3pm check-in. We were not offered any resolution to this inconvience such as "let us take your bags for you" or " you may change in a changing area and use the pool if you wish". We decided to leave the hotel with a promise from the front desk agent to call my cell # when the romm is ready. We are still waiting for that calll!! We came back at 3pm and were told that the room is still not ready! We went to the pool to ?relax? and at 4pm I could'nt take any more "relaxing" so I went in to complain to the manager. The desk clerk said our room was ready and gave me the key-cards. I cut my losses and just walked away. Not a good way to start what was supposed to be a wonderful Conference that weekend. It clouded the rest of our stay with you. When housekeeping can't keep up with demand then its evident management is the responsible party. There are ways to aviod this kind of treatment.
October 21, 2013
Rated 4 out of 5 by BeGood Great location
Comfortable, great bed and staff helpful and very friendly. Buses to and from Disneyworld was a plus.
February 9, 2013
Rated 4 out of 5 by RodH Aug 2012
We had a very enjoyable stay for 7 days. Staff were excellent, pool was great. Convenient location.
August 26, 2012
Rated 5 out of 5 by Jnel2013 Very Fine
Our stay couldn't have been better. Enjoyed everything about the Sheraton Lake Buena Vista Resort.
June 17, 2013
Rated 5 out of 5 by Ivanlife Disney fun
Excellent as always.
Love Sheraton Hotels.
July 7, 2014
Rated 5 out of 5 by Woman2 features
I loved the restaurant style service. Pools seemed interesting, will have to try on my next trip
August 12, 2013
Rated 5 out of 5 by Jay30068 Great Hotel
Bellman who was on duty Tuesday 10/15 @ 6 am very freindly nice guy.Sorry did not get his name.
October 16, 2013
Rated 4 out of 5 by Matty2222 Enjoyed the experience and property
Very good job remodeling the resort. Enjoyed the room as it met all our needs during the trip.
February 1, 2014
Rated 4 out of 5 by Buddhasbison Spa day
The Couples massage was the high-light of our 6 day stay!!
"Buddhasbison" on Trip Advisor
April 11, 2014
Rated 5 out of 5 by CNY23 Can't wait to go back!
The pictures on the site are exactly what you see when you are at the Sheraton! Beautiful pool area--heated pool--great! The kids loved the slide and activities. We ate out by the pool and food/service was excellent. Even delivered it to us after we ordered it at the bar. The beds are extremely comfortable (like others said--couldn't believe how comfy)! The elevator is OK little slow but no big deal we took the stairs when we needed to. The only downfall is the shuttle service. If you can get out early enough you probably don't have a problem. But, if you get in late and want to sleep in you will have to take a taxi--but don't worry those are right outside and they have set price with the hotel. As far as pickup from the parks that is another story! Times are tough and sometimes you have to get picked up at the park you are at and then go to another park and get off that bus to get on another right next to it. You can take a taxi from the parks. Like we did. Actually we liked one taxi driver from the Sheraton and called him a couple times. Also, set up time for airport pickup with him also! But like I said, overall great stay! Oh, also, great souvenir store right across street! Go there!
April 16, 2013
Rated 5 out of 5 by Mercy24 LOVE IT
Great location, clean and roomy, good price. We loved the hotel we will definately come back.
September 12, 2012
Rated 5 out of 5 by Loveasia1 Friendly and helpful staffs
The staff are wonderful. Very helpful and friendly. Location of the hotel is very convenient.
December 21, 2012
Rated 5 out of 5 by Joe30 Great place
Service, food location, and staff were great!
The carpet in my room could have been cleaned.
May 6, 2013
Rated 5 out of 5 by Nel58 Great wedding for my niece Guidiceli
I stay often and love it there, this time went to my nieces wedding bravo had fun. thank you
January 28, 2014
Rated 5 out of 5 by tnancy731 family vacation
the staff was wonderful, and the facility was beautiful and comfortable. I will stay again.
September 3, 2013
Rated 4 out of 5 by SugarJ59 Great Hotel, great location!
Great location right near Disney. Huge rooms, great staff. I would highly recommend.
April 21, 2014
Rated 5 out of 5 by Mjawal14 Great Experience and warm friendly staff
Everything was amazing!! but mostly impressed with Dercy Rojas Guest Services Supervisor..
November 10, 2013
Rated 3 out of 5 by BCWatty Average, which is not a bad thing
Older property with balcony, but hvac unit blows onto the balcony. Good enough. No issues.
July 28, 2012
Rated 4 out of 5 by nixmum Great
Friendly staff, comfy beds & reasonable price. Great choice.
June 23, 2014
Rated 5 out of 5 by Nikefanat Wonderful experience
This hotel is very nice and the staff is extremely friendly..
June 16, 2014
Rated 1 out of 5 by airport Not up to SPG standards
Window AC units and filthy outdoor halls leading to rooms make this a 1 on my hit list
August 2, 2013
Rated 5 out of 5 by ELYFELIX Sheratton
Very good hotel I recommend this hotel .
July 7, 2014
Rated 5 out of 5 by DisneyCheerAdventure2014 Disney Adventure
This hotel was conveniently located just outside of the Disney Property
May 12, 2014
Rated 5 out of 5 by Cigarwolf 2nd stay in two months
Sheraton lake buena vista keeps getting better the staff and service was excellent
August 16, 2013
Rated 2 out of 5 by Melih114 Never again
The accommodations did not meet my expectations. My family was very disappointed.
August 4, 2012
Rated 1 out of 5 by share52ny Excellent
Location ideal and rates even better, room clean and benefits of being SPG member
August 21, 2012
Rated 5 out of 5 by amirLA 98amir
Great hotel to spend time with family
July 7, 2014
Rated 5 out of 5 by florida1234 Great hotel
Great hotel with many amenities
July 12, 2014