シェラトン・ボストンホテル

  • アメリカ合衆国
  • 02199
  • マサチューセッツ,
  • ボストン
  • 39 Dalton Street
  • マップ

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Rated 4 out of 5 by 789 reviewers.
Rated 5 out of 5 by not one single disappointment! super courteous staff, loved the understated sophisticated rooms, bed was super comfy, pool area is top notch! we will definitely stay again! March 10, 2014
Rated 5 out of 5 by Great location Ideal location when planning to see Red Sox at Fenway. Can walk in about 15 minutes or less. Many restaurants nearby. Rooms are small but we'll maintained. Staff are friendly. July 12, 2012
Rated 3 out of 5 by Great Hotel with a little disappointment The hotel was great. Only disappointment was the Concierge person. Unkind and no smile. Her attitude was rude, so it was difficult to trust the information that she has given. August 1, 2012
Rated 4 out of 5 by Lawandra-Front Desk Very professional and helpful. Allowed early check in and also rearranged the two rooms so they were close together. The bathrooms were a bit of a surprise for the room rate? October 2, 2012
Rated 5 out of 5 by Hotel was great. Great location with friendly and responsive staff April 28, 2014
Rated 4 out of 5 by Good Location This hotel is conveniently located to most 'must see' attractions including Fenway Park. Being attached to shopping is a big plus, as well as access to the Top of The Hub. October 2, 2012
Rated 3 out of 5 by Closest Hotel to the Hynes Convention Center The Sheraton Boston Hotel has its pluses and minuses. I decided to stay at this hotel because it was the closest hotel to the Hynes Convention Center. It only took 1 min to walk from my room to the entrance of the convention center without ever going outside. It is also connected to the Prudential Center and a short walk away from the Green Line. I appreciated the change from a room with 2 double beds to 1 king bed as I was traveling alone. However, the mattress is mediocre, not the most comfortable hotel bed I have slept in. The parking is very expensive. The most irritating issue during my stay is the confusion over the high-speed internet fee. When I checked into the hotel, I was told that due to the conference I was attending, the internet fee was waived and I should ignore the caption on the fee when I sign-on. However, the charge still appeared on my hotel bill the day of check out. When I asked about the charge while checking out, I was told that that there was no fee waiver. The staff was kind enough to take the charge off my final hotel bill, but this confusion should not have happened in the first place. November 5, 2012
Rated 5 out of 5 by Front desk people Tara is one of the best employee that we met in our stay. Cordial,amable,efficient,and all this with a big smile. Please take note becouse she deserves this recognition. September 26, 2012
Rated 5 out of 5 by MR. We have stayed at this location on many occasions, they have all been very comfortable stays. Staff has always been very accomodating. We look forward to our next stay. September 12, 2012
Rated 5 out of 5 by Boston Marathon Weekend Excellent service and polite personnel. Great location too! April 23, 2014
Rated 5 out of 5 by Great New Year Family wanted to do something different for New Year's and we choose here. We made the right choice. Room was great staff was super and all facilities were awesome. January 4, 2012
Rated 5 out of 5 by Hotel Restaurant could be open more Excellent Hotel, but I wish your restaurant was open more hours, even later for breakfast. April 8, 2014
Rated 3 out of 5 by Elevators I was disappointed with the elevator situation. Many under repair which caused undue delays in handling the crowd attending the convention. Extremely inconvenient! October 15, 2012
Rated 3 out of 5 by This hotel was average Bathroom too small & sink didn't drain Men's main lobby bathroom near Starbucks Had water on the floor from an overflowing urinal almost all weekend...what a mess. September 26, 2012
Rated 5 out of 5 by Excellent hotel Excellent stay at a wonderful site. Everything close by, including shopping. The staff was friendly. April 1, 2014
Rated 4 out of 5 by Conference My stay was very comfortable and the staff and facilities very good. Unfortunately, the conference was plagued with audio problems. March 3, 2014
Rated 4 out of 5 by Great location, needs an update This hotel is so conveniently located in Back Bay that it makes up for the small rooms and very small bathroom. The lobby is energetic and well decorated. January 2, 2014
Rated 1 out of 5 by Bad service As a loyal SPG member for years, this is the least pleasant experience we had so far. This hotel’s staff did not seem to care about the customer needs. My wife did not feel well when we arrived at the hotel after a long trip. She needed a good night sleep, but the noisy AC unit in the bedroom kept her up most of the night. I went to the front desk immediately the second day morning, explained to them the situation and asked if we could get a new room. The staff claimed that the hotel was fully booked on that day (Aug 23rd), so could not help. I asked them to keep me posted if there was any room became available. They agreed to do so, but I never received any call or message from them since. I went to the front desk and spoke with another staff member when we got back to the hotel in the evening. She could not find any record of my request in the morning. Furthermore, she did not give me a solution either. My wife ended up sleeping in the sofa bed at the living room. I am very disappointed with this hotel handling of the situation. Was the hotel really fully booked on Aug 23rd? There was really nothing they could do to help? August 31, 2012
Rated 4 out of 5 by Two days in Boston Spent two days sight seeing Boston. This was a great location for beginning our tours. Staff was very helpful in getting us tickets for trolly and duck tours. September 2, 2012
Rated 5 out of 5 by Very comfortable and friendly hotel I enjoyed my stay in this welcoming hotel. The room was pretty standard but clean and well appointed. Location was nice for jogging along the Charles River. October 21, 2013
Rated 4 out of 5 by Business in Boston Great place, excellent customer service, and access to many cultural and business preferred items. Would come back again, but this time on a personal trip! September 23, 2013
Rated 4 out of 5 by Great location Central to a many Boston sites and shopping. All staff were pleasant and very accommodating. March 31, 2014
Rated 5 out of 5 by Fabulous Stay in Boston I visited the Sheraton Boston in mid-Sept. and had a fantastic stay. The room was nicely appointed, clean and very comfortable. I can't wait to come back! September 18, 2013
Rated 5 out of 5 by Thank You The Hotels hospitality was great and the accommodations where clean, comfortable and modern. My stay was fantastic Thank you February 28, 2014
Rated 4 out of 5 by Great experience Comfortable, great location April 26, 2014
Rated 5 out of 5 by Quite nice I stayed overnight in a river view, queen bed room. It was on the small side, but sufficient. The closet was very large. Everything was clean and crisp! August 30, 2012
Rated 4 out of 5 by facilities needs improvement I was frozen in the room because of AC malfunction. Internet signal extremely weak. you have to move your laptop near the door to brows the internet. July 5, 2012
Rated 3 out of 5 by Plumbing needs major update Toilets required 2-3 flushes every time. Shower knocked regularly. Water was hot to the point of scalding and was slow to adjust. February 10, 2014
Rated 5 out of 5 by loved the upgrade I was fortunate to get an upgrade to suite on the 29th floor. I had a lovely view of the Charles River, and could even see the lights of Fenway. October 27, 2013
Rated 5 out of 5 by Outstanding staff Concierge enabled me to have access to the Executive Club Lounge. Was able to focus and later present important information in a timely manner. November 11, 2013
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