Rated 5 out of 5 by kll55 This hotel has a great location.
We were within walking distance to most of the attractions in downtown Seattle. Talk about a friendly city...kudos to the people of Seattle. I have never been disappointed with a stay at a Sheraton Hotel. I can hardly wait to be able to take my husband with me the next time.
October 9, 2013
Rated 1 out of 5 by Drew1234 Worse Sheraton
The lounge with filthy. I went in during morning and evening, and they never cleaned it up: trash all over the room. Loud rooms. Very basic room. Cleaning staff didn't bother to remove all trash in room. The desk staff even missed my wake up call. I will not stay here again.
August 16, 2013
Rated 4 out of 5 by gr82bart Please upgrade your key system
Your key system was the only flaw in an otherwise great hotel. I stay at this hotel at least 15 weeks in a year and each time, at least once (one time 6 times) your keys get demagnetized. It gets beyond annoying now. It's the only reason I wouldn't rate this hotel 5 stars.
December 18, 2013
Rated 5 out of 5 by G2KT Great holiday stay
We stayed at the Sheraton for 10 days over the Christmas holiday while visiting our daughter, who lives in Seatle.
The staff was always friendly and helpful and the hotel is very convienant to all of the downtown attractions.
Thank you and Happy New Year from the Gilbert's
December 30, 2012
Rated 3 out of 5 by Patricia Not very Clean
The room wasnt very clean, the bed was not confortable and everyday when the cleaning lady made the room wasnt very clean.
the bathroom was the same, not very clean.
we heard everything in the next room and in the bathroom the same.
i will never stay in this hotel again.
June 10, 2013
Rated 3 out of 5 by Gita13 Feedback from my stay
Bathroom was not clean. Hair from prior stay was still in the sink and the tub.
Compementry bottle water was only kept 2 days and other days when we called front desk, person said that they ran out.
One of the day cleaning was done at 6:00PM when I came back from work.
April 1, 2013
Rated 2 out of 5 by warren bathroom services
I had the most dissatisfying experience with you on my stay. The water flow from the shower was a trickle and then it went from cold to hot to cold to scolding all through the most shower I think I could experience. The basin water was not much better
March 22, 2013
Rated 4 out of 5 by Tourist2012 Free Wi Fi in the lobby only--ugh!
Most of the day and the evenings the guests of your exclusive hotel are huddled in the lobby to use their electronic devices. Wi Fi is available in the rooms, but for a fee. Your nickel and dime policy provoked me enough that I would not choose your hotel in the future.
August 13, 2012
Rated 5 out of 5 by DMC52 Perfect Seattle Hotel
Extremely convenient to downtown sites, shopping and restaurants, friendly and helpful staff, very comfortable room and bed, highly recommend.
June 8, 2014
Rated 4 out of 5 by Gabal2000 great hotel
this one of the best Sheraton hotels I have stayed at recently. The lobby is emacluate and the rooms are well maintained. The location is perfect for several attractions and resturants within walking distance. it has one of the best club lounges Sheraton has to offer.
August 25, 2012
Rated 5 out of 5 by ivatrinova Well done Sheraton Seattle
From the warm welcome to the friendly check out everything in this hotel worked flawlessly. At every point of contact I enjoyed the welcoming and attentive attitude of staff. Great facility, Top location. Will gladly revisit when the opportunity occurs.
March 15, 2014
Rated 5 out of 5 by PAXGuy Great Hotel Stay
I've stayed at the Sheraton before and have always enjoyed my stay. The rooms are huge, the showers are great, the view is excellent, and it is quiet. I also like the exercise room with the wide variety equipment. I definitely recommend this hotel as my first choice.
September 6, 2012
Rated 3 out of 5 by Willprow Nice hotel but waited forever to check in
Great location and good facilities but the check in process took over 20 minutes. I was in the Platinum line and there was only 1 person ahead of me. there were 4 other associates at the reception desk but ignored the gold and platinum guests
April 5, 2014
Rated 5 out of 5 by Kate66 This hotel has a great location.
when I have activities to attend in downtown Seattle, my first choice is always the Sheraton! It is easy walking distance to the convention center, quality restaurants, and easy walking to downtown department stores and shopping. You are in the center of activities.
February 22, 2013
Rated 5 out of 5 by AD123 Great Location with Excellent rooms
Easily exceeds the other Starwood Hotels in downtown Seattle and I've stayed with them all before. Great location, easy valet service, excellent club level and pool area and outstanding service. Don't bother looking elsewhere, you've found your home away from home!
January 21, 2013
Rated 3 out of 5 by JLXstitch This hotel lacks features
We were very disappointed in the "free" wireless access in the lobby area. Very unreliable. We also spoke w/others who paid for wireless service in their room and they kept getting kicked off. I've stayed in hotels that were lower in cost and had better ammenities.
August 31, 2012
Rated 4 out of 5 by PF410 Great location & excellent staff!
The Sheraton staff are always outstanding , and the hotel lovely & conveniently located. In-room dining & service were great. My only complaint is the temperature of the room...MUCH too warm, and with no ability to adjust the temperature to a comfortable coolness.
December 27, 2011
Rated 5 out of 5 by HonoluluTourist1 Great Stay in Seattle
It was during the holiday season and the accomodations were wonderful. The staff was always very helpful and eager to please.
If I had to have to recommend any improvement, it would have to be the resturants. I solved this by eating out; no problem in the area.
December 26, 2013
Rated 4 out of 5 by aweave anniversary trip
We walked all over the city! It was beautiful fall weather and no rain. The hotel has easy access to shops and restaurants. I have had a bad experience at this hotel in the past and I am very glad we gave it another chance. Thanks for an amazing Seattle weekend!
October 7, 2013
Rated 5 out of 5 by Lis13 Definitely felt valued here
I stay at this hotel frequently for business, always feel welcomed here and the hotel makes it known that they appreciate my business. Although my work is in the suburbs that would require driving the extra miles to get to the city, I still prefer staying here.
October 16, 2013
Rated 4 out of 5 by Cfos AMTC
Great location in a beautiful city made our medical transport conference a wonderful time! Staff was extremely attentive and helpful including the housekeeping crew. A few exceptions though:
- 10/24 evening gift shop -> 3 shoppers in the store, clerk on phone speaking non-English personal call while I was standing at register to make my purchase. Had to push my credit card in front of her to complete purchase
- was not offered $5 coupon each day that our room was not cleaned upon initial check in as our co-workers were, even though we did not have our room cleaned 4 put of the 5 days. (found about this after stay)
- the entire bill was placed on my personal credit card instead of 4 of the 5 nights on our company's card as was discussed at time of reservation. I am awaiting Sheraton to get back to me on this (they don't adress this on weekends apparently).
We all loved the lobby bar. Very comfortable seating. The food at the bar was the best I've ever had ( at a bar)! Especially the fresh spinach artichoke dip and calamari.
October 28, 2012
Rated 5 out of 5 by Skate17 Great hotel
Recommend this hotel. Perfect location.
June 25, 2014
Rated 4 out of 5 by Mort57701 EVAWI Conference
The location was fantastic. Close to attractions, dining and shopping. I love the comfort and cleanliness of the rooms. Sheraton Hotel's are out of my personal budget. But, will gladly stay when it is a business trip.
April 28, 2014
Rated 5 out of 5 by CKGr exceeded my expectations
Hotel was lovely. Rooms were clean, comfortable and well appointed. Bathrooms were a bit outdated.
June 15, 2014
Rated 5 out of 5 by stonemo3 Courtesy
Your hotel staff was very courteous and very eager to assist.
June 21, 2014
Rated 4 out of 5 by Molsen1 Comfortable Stay
The room was clean and staff was very polite and helpful. Excellent suggestions for shopping and local dining.
June 12, 2014
Rated 4 out of 5 by jddnla Great hotel
The room was comfortable. It was clean.
June 24, 2014
Rated 4 out of 5 by HepperT Great for Family Fun
We decided to spend a night in Seattle upon our return from a family vacation in Las Vegas. We wanted to be close to the waterfront and the Sheraton location is perfect for wandering to Pike and take in some dining and shopping all within walking distance.
April 3, 2013
Rated 5 out of 5 by CarolinaCouple A great connection - Sheraton & Seattle
Quality customer service, centrally located, good views, clean rooms, attention to detail, safe and enjoyable.
June 11, 2014
Rated 4 out of 5 by IEVtravel Excellent location, needs some cleaning
Everything was actually great about this hotel! The only couple of things were that it needs a little cleaning (hallway and room floors are VERY dirty and stained).
Other than that, VERY convenient spot and we will be recommending the location to others!
June 10, 2013