Rated 3 out of 5 by etbubba Less than
Group members had to move rooms because of water loss. TVs were not working. No toiletries. Poor oversight by housekeeping. My expectations were higher for a downtown hotel.
March 11, 2013
Rated 4 out of 5 by florence wonderful location
The bathroom had hair from previous visitors. I reported it to the desk but it was not cleaned for the 4 nights I was there. The carpet looked as if it had not been vacuumned.
August 27, 2012
Rated 5 out of 5 by Travelllller Great Stay
My stay at the Sheraton Dallas was Awesome from start to finish. I am a very seasoned traveler and the Sheraton Dallas stood out amongst other Dallas hotels I have stayed at.
July 2, 2012
Rated 3 out of 5 by Mel2012 Getaway Weekend
This was a nice stay and the staff is eager to accomodate all needs. I would recommend this hotel to anyone staying in Dallas. The pool and fitness facility is incredible!
September 3, 2012
Rated 4 out of 5 by jps1722 This hotel is nice but a little pricey
This hotel was very nice, although you had to pay for extras provided at other hotels, i.e. parking and internet service. Also, there was no in-room refrigerator.
April 8, 2013
Rated 4 out of 5 by Shorti Outdoor space
This hotel is located in a warm climate but has verylittle out door space except for the small pool area. It would be nice to be able to eat and have drinks outside.
November 7, 2012
Rated 5 out of 5 by LHRtoORD As big as texas
Great hotel... although very large and busy, quick check-in SPG recognition and upgrade to club level without even having to ask!
Happy to use this hotel anytime.
November 17, 2012
Rated 5 out of 5 by Kathy57 Best bed ever!
I loved the hotel but the bed was the standout! So clean and comfortable!
I wished for a small refrigerator in the room but otherwise---a perfect hotel stay!
March 18, 2013
Rated 5 out of 5 by Crawford20 Beautiful Rooms!
Wonderful rooms, very clean. Staff VERY helpful.
August 5, 2013
Rated 5 out of 5 by Gchild Nice Hotel
When I had my first stay at this hotel about 3 years ago I decide I will never stay at another this was my hotel and stay here everytime I come to Dallas,Texas .
October 3, 2012
Rated 2 out of 5 by Trav22vv Nice hotel, but very slow checking in & out
The hotel is nice and most meeting rooms are convenient. The front desk was understaffed at check-in and extremely slow. There was also a huge line at check-out.
July 24, 2012
Rated 4 out of 5 by ken1527 This hotel staff was extremely helpful and examplified excellent service.
Great service by all of the hotel staff that I was in contact with. The concierge service was extremely knowledgeable and The Club room staff was very friendly.
May 8, 2012
Rated 4 out of 5 by Blessedlady4life Very Nice
The staff was very nice. the hotel was very clean. It would of been nice if it was nown that there was a place to use free internet for the guests of the hotel.
August 6, 2012
Rated 5 out of 5 by Coco777 Friendly staff and clean rooms
Stay for 4 nights at this hotel. My room was always kept clean by the housekeeping staff. If I had a question, the hotel staff was friendly and willing to help.
November 19, 2011
Rated 5 out of 5 by Jim53 Easy to get around
Sheraton Dallas Hotel was a great location for my trip to Dallas a number of nice restaurants within walking distance easy access to from Airport
May 3, 2013
Rated 5 out of 5 by deb47 Really nice place for the money
Nightlights needed in bath
August 9, 2013
Rated 5 out of 5 by Dave52 Wonderful Comfortable Room
Hotel is very comfortable and meeting rooms were roomy and convenient.
Hard to find evening and late night dining.
June 25, 2013
Rated 1 out of 5 by slade304 Not worth the money!
This room was way overpriced. There were gnats flying around our room and the tub drain was slow. Front desk was not helpful. Will never stay here again.
January 4, 2013
Rated 4 out of 5 by Conservationist Large Convention
Attended the ASHRAE national convention. Well attended and the conference center and meeting rooms easy to get to. Food at the hotel was also very good.
January 31, 2013
Rated 5 out of 5 by Linda18 This hotel was first class all the way!
Check in was smooth and efficient. The staff was couteous and helpful, the room was really very nice. I would recommend the hotel to friends and family.
September 25, 2012
Rated 5 out of 5 by geeman Exceeded my expectations
a great hotel. wonderful, friendly staff. The gym was amazing - i wish i had more time to workout, as I would have definitely made more use of the gym.
August 26, 2012
Rated 5 out of 5 by Riley2011 Top Notch!
The hotel was busseling with visitors...but it didn't feel crowded. Room was very clean and the front desk was very fast and accommondating.
April 29, 2013
Rated 2 out of 5 by TskTsk1974 This hotel needs better service
Person cleaning my room did not properly do so nor did they stock it correctly. The parking attendants were unresponsive when I asked for assistance.
July 10, 2012
Rated 5 out of 5 by Nett38 Great Rooms
The rooms are very comfortable and the hotel staff is super couteous. The front desk staff is well trained and provides excellent customer service.
November 12, 2012
Rated 2 out of 5 by Kevin15 Not very helpful
Conceirge staff was not helpful. Gave us wrong directions, told us no restaurants were in walking distance not true. Had to call for room cleaning
January 21, 2013
Rated 2 out of 5 by swdatam Not uses to stay in a hotel on bussness trips
Not good for what I needed to performed.
- internet server was extra
- parking was extra
- Ref was extra
My work suffer because of the extra fees
December 23, 2012
Rated 4 out of 5 by JJT2 October Stay
Most of the staff here is helpful and friendly. My room smelled like smoke and the front desk representative moved me to another room immediately.
November 14, 2012
Rated 4 out of 5 by mjs1960 Sheraton for TCTELA
I was too warm through out most of the hotel and conference center. the blankets on the bed were too warm as well I kept waking up hot all night.
January 21, 2013
Rated 5 out of 5 by AlanCW Pleasant and Smiling Faces
With everything being equal, everyone was very pleasant and always had a great smile on their faces. :-)
June 26, 2013
Rated 5 out of 5 by hawaii2012 Going Green
I think it is great that the hotel is trying to go green. The incentive of receiving a reward for not having your room clean is an excellent idea.
August 20, 2012