Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

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Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política del plan familiar

El hospedaje para los niños menores de 17 años es de cortesía en las camas disponibles en las habitaciones. Se pueden cobrar cargos adicionales por las camas plegables para niños y adultos.

Política de edad mínima

Los huéspedes deben tener 18 años de edad o más y tener una identificación con fotografía para reservar una habitación.

Rated 3.4 out of 5 by 1264 reviewers.
Rated 4 out of 5 by Enjoyed my stay Enjoyed the stay. The fire alarm was the only problem. I have sore legs as we tromped down the 22 flight of stairs. Needed to make clearer that it was only a test. May 31, 2014
Rated 5 out of 5 by My stay I enjoyed my stay. The room was comfortable and quiet. I did not like that you had to pay for wifi when the price per room was already high. The food during the conference was bland but edible. Overall I enjoyed my stay! April 28, 2014
Rated 5 out of 5 by house keeping missed my room Only downside was housekeeping did not attend to my room on Tuesday Oct 1st so when I returned Tuesday evening everything was exactly as I left it in the morning. Not really a problem as I could reuse the towels and washcloth. Bed not made not really a problem October 3, 2013
Rated 4 out of 5 by Great Hotel and Staff The hotel staff where first rate. They took care of your needs in a unhuman speed that inpressed me. The only down turn was the hotel cost was a little higher than I expected and being from California that is hard to do. Overall Great JOB!!!! March 24, 2014
Rated 4 out of 5 by GREAT staff. Just a few issues with hotel. Staff was absolutely fantastic. The hotel itself is loud. You can hear too much of what is going on in adjoining rooms and other floors. The coffee made in mass for the meetings is terrible. No other way to describe it. Please switch brands or brewing process. February 18, 2013
Rated 4 out of 5 by Great Room We stayed here during a convention and the hotel did a wonderful job of taking care of us. If you chose the 'green' option you receive $5 coupon per day but you get NO service! I expected to have the same towels and sheets but not having the trash emptied.... August 9, 2013
Rated 3 out of 5 by BAD The registration/check out were BAD. For the Sheraton, this was unacceptable. You knew that a 1000 people were coming for their Convention, you should have had more staff on hand. Except for the above everything else was fine. April 17, 2014
Rated 5 out of 5 by Exceeded expectations The front desk, restaurant and room service staff were all so attentive and committed to ensuring that I was, well, spoiled! I truly felt like a VIP from the first day of my week long stay, and the excellence never waned. Thank you for such a delightful stay! May 23, 2013
Rated 4 out of 5 by Rooms need a little updating When I checked in and got to my room, it had not been cleaned so had to go back down to lobby and wait until they could get it cleaned. Was disappointed that there was not a mini fridge in the room. Other than that, the public areas of the hotel were great! April 20, 2013
Rated 5 out of 5 by BUSINESS TRIP MADE PLEASURABLE BY SHERATON The staff were courteous and helpful, the accomodations exceeded my expectations for such a large hotel. All of the necessary ammenities such as the pool, restaurants, lounge with "karoke" were excellent! Not to mentioned the meeting rooms were large and spacious with excellent audio visual aids. And for such a large conference facility, signs with directions are crtical and this hotel showed more than the usual attention to detail. There was only one disappointment that I noted. One of the Bell men was actively soliciting business for the limos and inflated the quoted rates for the shuttle and taxis when I asked for assistance with transportation. I had already preivously called and was given rates by phone ffor both modes of transportation. A wonderful experience with the entire hotel could be marred by "one" bad experience with any associated staff. But overall it was a wonderful stay! I would definitely use your hotel again! Give my kudos to the chef at the restaurant The food was visually beautiful and exceptionally tasty! November 12, 2012
Rated 4 out of 5 by No towles in room When I checked in I was hot and sweaty and looking forward to taking a shower. Unfortunately, there were NO towels in my room! Not one ... Not even a wash cloth! I had to wait 35 minutes before someone came with towels. Its the little things that counts! August 6, 2013
Rated 3 out of 5 by Not bad, but disappointed in accessibility to everyday items at any hour and details i do not have time to complete June 26, 2014
Rated 2 out of 5 by This hotel needs major renovations I have stayed at Sheraton's before. I was surprised that the hotel was so outdated. Wireless connection was weak and sporadic (at best); heat/ac inconsistent; elevators had at least a 10 minute wait everytime; room seemed "dirty". I was glad when I left. February 25, 2013
Rated 3 out of 5 by Room dirty, staff not that friendly When we checked in, our bathroom was dirty and the phones didn't work. Front office staff was friendly, but the DRAFT staff and the KITCHEN TABLE staff was not friendly or attentive. The woman who ran the business center was terribly rude! We had received a shipment on Wednesday evening, but had not been notified. When we inquired, she confirmed that it had been received, but that it would take 20 mins to pick up from the loading dock. I expressed that we were in a hurry, and asked if there was a faster way. She said "no" and that I would have to wait until all of the people in front of me were helped first. There was a significant line of people. The problem with that is the fact that I was the second person to walk into the business center to inquire. While she was looking for my package in the computer, several others had walked in. Again, she was truly rude. We had to leave one of our party behind to pick up the package while we went to the convention. She finally went to pick up the package, and charged us $16.00. Pretty bad. October 29, 2012
Rated 5 out of 5 by Exactly what I Needed Hotel staff was nice, loved the valet team. Bed was comfy and floor was quiet which was exactly what I needed after all day workshops. Close to many great sites. Forgot a few toiletries but housekeeping quickly brought it up for me. Very pleased overall. April 9, 2013
Rated 5 out of 5 by NICE HOTEL WONDERFULL BEDS, NICE DOWNTOWN LOCATION June 24, 2014
Rated 2 out of 5 by June 2013 Issues with room: 1) Phone full of static - maintenance did fix on Tuesday 2) Shower would not hold constant temperature - kept oscillating between freezing and scalding 3) Shower dripped constantly 4) Could not switch TV to alternate inputs (VGA/HDMI) June 10, 2013
Rated 3 out of 5 by Not a 4 Star Booked a last minute one night trip to Dallas. When I book a downtown 4 Star Hotel I expect to be able to valet park. Not this time valet was full. The parking garage was overcrowded due to non hotel guest using the garage. Room was nice with a good bed and nice flat screen. However, I would expect a refrigerator with pay per use snacks and drinks especially if you are only going to have one snack machine in the entire hotel located in another tower on a floor that requires a separate elevator. The in house magazine says snack vending on every other floor. Not! Among other things no wash cloths, TV went in and out the entire night and the room would not get anywhere close to the 65 that was on the thermostat. Not that I wanted it 65 but 72 would have been good. I guess the part that really got me was the valet. Valet should figure it out. Stack the cars, park them remotely and move them when you can. If you say you have it then you should have it. If you don't, you shouldn't then tell the guest you can go pay $19 and park your self. June 25, 2012
Rated 5 out of 5 by Visiting Friends in Dallas My first time here and this hotel was awesome from the moment of checking in very easy, my room was ready to your entire staff at all the restaurants, bell hops, valet parking your entire hotel staff where very helpful and assisted me the entire time December 5, 2013
Rated 3 out of 5 by Business Trip This is a convention hotel and not a place I would pick again for my business travel. No Platinum upgrade, my room was a dusty mess and never serviced. There are many other choices in Dallas, I suggest you use those. April 18, 2014
Rated 2 out of 5 by This hotel is over priced This hotel is average. My room was dusty and the air conditioner didn't really work. The room never really cooled down. They did have a coffee maker in the room, but the creamer was bad when I opened it. The lack of free wifi was most disappointing! July 24, 2013
Rated 3 out of 5 by Not as advertised For a room that advertises "oversized rooms" and a large selection of suites, I was extremely disappointed. The only room that was even potentially smaller that I have ever stayed in was in NYC. Particularly disappointing for an SPG platinum member. August 30, 2012
Rated 3 out of 5 by This hotel had a lot of staff in the lobby attempting to attend to guests' needs. A light bulb in the lavatory was never replaced even though a guest services representative assured me it would be. The air vent by the light bulb was dusty. The towel rod was across the room from the shower. The room was very noisy. March 16, 2014
Rated 5 out of 5 by Your staff extremetly hospitable. Besides the great workout area, good rooms, excellent food, your staff is very welcoming and extremely helpful. They knew where good Bar b que was and how to get there. They made the stay. I would not hesitate to recommend or stay there again. Wow. October 1, 2013
Rated 3 out of 5 by Hotel room ac was horrible. Was very disappointed with the fact that the ac system was so poor. With such heat at this time of year the last thing you want is to be uncomfortable when sleeping. While not return to this specific Sheraton even if I'm in Dallas 3 times per year. June 14, 2013
Rated 4 out of 5 by Board Chair I elected to accept your "green" offer for the room, to save on laundering. I did not need fresh sheets and towels each day. However, the trash built up, no one made the bed or replenished the coffee supply. This made the experience less pleasant. November 1, 2013
Rated 4 out of 5 by Only one disappointment Lovely hotel in great location. Great staff, excellent restaurant. The only problem was a backed up drain in the tub. This was gross but the hotel was packed that weekend for the Margarita Ball and we didn't want to add to the strain on the staff. November 14, 2012
Rated 2 out of 5 by Not a good experience The hotel needs to be renovated June 23, 2014
Rated 5 out of 5 by The hotel makes you feel like royalty The room was spacious and very clean.The bed is very comfortable. It have a feeling of excellence throughout the hotel. The employees were very helpful, friendly and very professional. I will definitely stay in this hotel the next time in Dallas. September 2, 2013
Rated 5 out of 5 by Appreciated the fast repair service When we called to report the wet carpet the men were right there. Also our vanity light (2) went out and they were replaced quick. June 2, 2014
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