达拉斯喜来登酒店

  • 美国
  • 得克萨斯州,
  • 达拉斯
  • 北橄榄街 400 号
  • 邮政编码 75201
  • 地图

客房与房价

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Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1253 reviewers.
Rated 1 out of 5 by Don't Visit At Busy Times I had a reservation for a Junior Suite. Upon check-in, I was downgraded to a standard room and my nightly rate was increased, both without telling me. I had to learn from a travel companion that my room was substantially smaller than theirs. I presented the issue to the front desk staff, who moved me to the correct room type from my reservation. Upon arriving in the correct room type, the bathtub was full of brown dirt. I took pictures of the bathtub and presented them to the manager on-duty who told me that they were overbooked and could not move me to another room but offered to have someone go and clean the tub. No one over cleaned the tub - I had to shower in a tub that was nothing short of disgusting. While I realize that busy times at a hotel place a hardship on the staff and property to make everything run smoothly, the fact that there were so many different (and avoidable) issues would make me think twice before booking at this property again (and I definitely would never book this property at a busy time). January 20, 2014
Rated 3 out of 5 by Less than expected When I checked into my room, there was no shampoo, internet service went down, and toilet did not flush properly. The wait staff in the restaurant for breakfast were less than professional. the only highlight was the bartenders in the Draft Lounge that were very professional. May 6, 2013
Rated 5 out of 5 by Staff are wonderful All of the staff were exceptional. Very friendly and eager to be of assistance. I stayed at the hotel because I was attending a conference. Although I live in town, it was more convenient to stay at the hotel. I did not regret the decision. The whole experience was wonderful. May 6, 2013
Rated 4 out of 5 by Service No towels in room upon arrival. It took me two phone calls to have towels delivered. May 24, 2014
Rated 3 out of 5 by Great conference venue! Great facility for large conferences! Staff very friendly and willing to help. My room in the south tower was very small and the air conditioner did not cool to the set temperature. Front desk staff very helpful and willing to make changes to reservations without hesitation. August 16, 2013
Rated 2 out of 5 by wifi didn't work in rooms first room the tv didn't work. then had to call IT as wifi didn't work in room. They never fixed it. Downtown Dallas was ghetto with no restaurants in safe walking distance. The staff were all wonderful and helpful but the unresolved issue and location was a complete downer. April 22, 2013
Rated 4 out of 5 by Good Service - some amenities issues Over-all this hotel is a wonderful place to stay. As a platinum If I stay in Star-wood properties all over the world and this Sheraton does a good job in providing good service and a helpful hand. The good - Upgraded room, way more than I expected. Not that I'm complaining but on my profile it says upper floors. I was staying for 4 or more nights I would have looked for the upper floor. However the room was fantastic, well kept, nice furnishings. If I needed a headquarters for a business meeting this room had it all. The bar staff and hotel staff where friendly, helpful and went out of their way to assist us. Which brings us to why they lost a star. Every printer in the hotel was out of order. All 5 in the link and the 2 in the lounge. The reason why this isn't a 3 star review is the receptionist had me send the documents to her e-mail and we could print them off. Good recovery. Over all great location - some really nice restaurants nearby - good atmosphere and I look forward to being back there in 2 weeks. September 6, 2013
Rated 2 out of 5 by This hotel is not all it tries to be... It's definitely not worth the money. They try to be an upscale hotel, but it's done cheaply. I actually had stained sheets put on my bed -- really? A friend of mine had to change rooms twice due to bugs in the rooms. While staff was responsive, I wouldn't stay here again. June 10, 2013
Rated 5 out of 5 by Excellent Hotel overall I stay in this Hotel at least every other month. The staff always accomodates my requirements which are to be away from street noises, vending machines and the elevators. The rooms are great, always clean and comfortable. I highly recommend to anyone staying in this area. March 25, 2012
Rated 3 out of 5 by guest I have stayed at this hotel numerous times over the last few years but this stay was below the normal good standards. My room was smelly with an unpleasant odor. I requested another room and none were available for a swotch. Housekeeping sprayed the room but little help. January 25, 2013
Rated 2 out of 5 by This hotel did not meet my expectations The shower kept backing up badly and needed to be serviced twice during our 3 night stay making us rush to our competition. Our telephone in the room was broken so when we needed more towels we had to go down to lobby to request them. The food was expensive and not good. March 5, 2013
Rated 4 out of 5 by Peets in Sheraton news attention Peets does not offer bagels, a staple breakfast food of runners. Fruit cups at Peets are much too large and would benefit from policing by a Mayor Bloomberg. (I don't want three servings of fruit for my breakfast.) Hotel: Wonderful experience, thanks to your great staff. March 15, 2013
Rated 4 out of 5 by Club Lounge The person in the Club Lounge that was most helpful and accommodating was Ronald. He made sure that I was able to eat, drink and enjoy the good atmosphere. His customer service is fantastic. He has a good personality that is evident to each person that enters the lounge. February 26, 2013
Rated 2 out of 5 by Room Repairs This hotel needs a major room overall. The rooms seem out dated. The shower water pressure was horrible. There was mold in the corner and the sink didn't drain properly. The cold water faucet handle did not turn off correctly and leaked. Clothes closet doors off track. October 31, 2013
Rated 5 out of 5 by Texas hospitality the Hotel - large and with a lot of amenities was superb. Super morning breakfast - very helpful staff at the conference. May 15, 2014
Rated 4 out of 5 by Good views from this hotel. I enjoyed the stay with my wife for my birthday. We were on the 32nd floor which overlooked Dallas. The front desk agents were great, the room was clean and the bed was everything I remember it being. I had an excellent birthday, will definitely be back to stay here. October 30, 2013
Rated 4 out of 5 by Minor problems Air conditioner kept reverting to higher temperature while I was sle Eping. I had to get up in the nit and reduce the temp on the thermostat because I became too warm and woke up. The TV did not work the first night but was engineering promptly responded when reported. June 22, 2013
Rated 5 out of 5 by Room Service I ordered room service two and my three nights during my stay. The food was the best I had in a long time. The fresh broccoli was awesome. I had the fish tacos and they were also delicious. The meal exceeded my expectations. It was also delivered in a timely manner. December 8, 2013
Rated 4 out of 5 by Busy Hotel I was pleased with this hotel's ability to smoothly check in as many people as they had checking in for various events. However my room card did not allow me to exit the garage. Checkin lady even told me the key would allow me to exit as I did report having a vehicle. February 28, 2013
Rated 3 out of 5 by Not Happy with my stay The rooms are run down and need to be renovated. The maid service skipped my room and I had to call the front desk for towels and ask to have my room cleaned. There are only 2 dining choices which is not enough for a hotel of this size. I would never stay here again. October 7, 2012
Rated 2 out of 5 by This hotel needs some improvements! A/C would not turn on had to contact front desk, went to turn on TV and it had a big wad of bubble gum stuck to the bottom of it. The toilet was so loud when flushed, when we get up in the middle of the night and flushed the toilet it would wake the other person up. August 28, 2012
Rated 3 out of 5 by This hotel had a lot of staff in the lobby attempting to attend to guests' needs. A light bulb in the lavatory was never replaced even though a guest services representative assured me it would be. The air vent by the light bulb was dusty. The towel rod was across the room from the shower. The room was very noisy. March 16, 2014
Rated 2 out of 5 by Hotel conveniently located! Room/bathroom were up to expectations. Mattresses comfortable, but pillows too soft. Would have preferred to have 1 or more suitcase stands! Peet's Coffee shop excellent for breakfasts/snacks! April 17, 2014
Rated 4 out of 5 by Food & Beverage I'm a vegetarian and found the food offerings in the sports bar and the restaurant were not very robust for the non-meat eaters. I was disappointed by that. May 2, 2014
Rated 5 out of 5 by Long Weekend I was in Dallas for work and stayed at the Sheraton. The location was perfect for me, right downtown. I was very comfortable in my room and was pleased with the hotel. April 28, 2014
Rated 5 out of 5 by house keeping missed my room Only downside was housekeeping did not attend to my room on Tuesday Oct 1st so when I returned Tuesday evening everything was exactly as I left it in the morning. Not really a problem as I could reuse the towels and washcloth. Bed not made not really a problem October 3, 2013
Rated 4 out of 5 by GREAT staff. Just a few issues with hotel. Staff was absolutely fantastic. The hotel itself is loud. You can hear too much of what is going on in adjoining rooms and other floors. The coffee made in mass for the meetings is terrible. No other way to describe it. Please switch brands or brewing process. February 18, 2013
Rated 5 out of 5 by Great location This hotel was great. Perfect location to everything. Able to walk to a lot. May 20, 2014
Rated 4 out of 5 by Great Room We stayed here during a convention and the hotel did a wonderful job of taking care of us. If you chose the 'green' option you receive $5 coupon per day but you get NO service! I expected to have the same towels and sheets but not having the trash emptied.... August 9, 2013
Rated 5 out of 5 by Exceeded expectations The front desk, restaurant and room service staff were all so attentive and committed to ensuring that I was, well, spoiled! I truly felt like a VIP from the first day of my week long stay, and the excellence never waned. Thank you for such a delightful stay! May 23, 2013
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