Rated 4 out of 5 by sam1959 EMPLOYEE LIED
Employee waved the parking fee do to problems and when I check out it was still waved and three days later it showed back up on my bill????????????????????
April 8, 2014
Rated 5 out of 5 by Jimntam Great experience!
As usual it easily met our expectations! We were celebrating our 30th wedding anniversary and had a spectacular stay! One of our favorite hotels in Denver!
April 7, 2014
Rated 4 out of 5 by Pitt73 ACE13BML
Room was too small. Had to put suitcase rack in walkway for it to fit. Had to walk around it to get in and out of the room. Fitness room was top of the line.
June 15, 2013
Rated 5 out of 5 by railman If you squint just so
Pay the extra and get a room with a mountain view. Situated at the South end of the 16th street mall you'll feel like you're in a much larger city.
May 15, 2014
Rated 5 out of 5 by OneWhoTravelsFrequently This hotel was AMAZING
I loved that we didn't actually have to leave the hotel for ANYTHING! Everything was extremely convenient and I would absolutely without a doubt stay again.
September 18, 2012
Rated 3 out of 5 by sdiggly Ok for the price
We paid low 100s for two weekend nights which was a good deal for that location (right on the 16th street mall). However, there were two main issues: 1) BOTH nights we were there, the alarm went off at least once. The alarm goes off and they have an automated voice blaring over speaker in your room for a really long time. This happened at midnight and 2am on the first night and 1am on the second night. To add insult to injury, after the alarm was "resolved" , the automated voice blares for another several minutes about how the alarm has been resolved. Just turn it off and be done with it next time!
And 2) the lobby is definitely better than the room. The room was fine, but could have used some improvements in fit and finish. Our shower handle fell off. The toilet is not separate from the shower area. My wife drank coffee from the in room coffee maker the first morning; during the day, not only did they not replace the coffee cups, but took the unused cups as well. So there was no way for my wife to make coffee the second morning.
Overall, it's fine for the price and I'd stay there again, but don't expect amazing accomodations.
August 22, 2012
Rated 5 out of 5 by RovingReverend Best Downtown Hotel
Stayed in another 4star. This was much better: lobby, breakfast buffett, rooms, and it had a roof top pool! Valet parking was a little slow to fetch auto.
August 6, 2012
Rated 5 out of 5 by PennieWYO memorable friendliness of staff
This is our Hotel of choice when we are in Denver and we visit at least 8 times a year.
The welcoming staff in all venues make the visit a true pleasure.
February 10, 2013
Rated 3 out of 5 by jiffy cold water
The shower water was ice cold the first day. The 2nd morning, I had warm water for about 10 seconds. Otherwise, this is a good place to conduct business.
February 23, 2013
Rated 5 out of 5 by Macjimma No hassles and friendly staff
I was here for a conference and spent most of my time in the Tower in various meetings. Never crossed the street except to check in and out. No problems.
August 19, 2013
Rated 5 out of 5 by BlueeyesSalem97301 Great hotel and staff
Stayed here for 2 weeks for a convention. The staff really went above and beyond to accommodate my every need.
July 17, 2014
Rated 4 out of 5 by PRB2012 Solid choice in downtown Denver
Large comfortable room. Had difficulty getting the temperature down. Found the pillows uncomfortable. Really appreciate the bottled water in the room.
November 12, 2012
Rated 5 out of 5 by jgb6t09 Denver Kindness
I felt welcomed by the staff at the Sheraton. The kindness they extended made my stay enjoyable. This hotel is near anywhere I wanted to go in Denver.
November 21, 2012
Rated 5 out of 5 by Jeffwashere1st Pre-conference R&R
Did Cash & Points prior to conference for personal use. Very pleased with the room I was given. Large room on the Club Floor. Great location on 16th.
June 6, 2012
Rated 4 out of 5 by JimmyJamJimmy Restrain your expectations
Beds were uncomfortable.
Dirty dishes were left in room three days in a row.
Shower was lethargic in response to temperature adjustment.
TV was nice.
October 23, 2012
Rated 4 out of 5 by SirBrendan Sheraton Denver
We come to the Denver location at least 3X a year, this time was very unsatisfactory. The shower plumbing I noticed leaked into the wall, and down the sides of the bathtub (the last stay the bathroom door didn’t even close all the way cause it wasn’t the same size of the doorway) What made my experience bad this time, was the breakfast staff at 1550, we waited close to five minutes for someone to seat us, and then we were told it was a buffet, and someone would be with us to get our drink order. The waiter made a point to not stop at our table, and then we watched him see 3 new tables and he even went as far as to take different routes to the back of house. After we realized we were not getting service my wife went to go to the bathroom, and I was going to complain, but the waiter ran to give us the check as he fear we may just walk away... and we did. We paid for a breakfast in our package, but we didn’t pay to be avoided, or treated like we had the plague, I even was ready to start drinking liquor, but something about my wife and I made your server avoid us. We won’t be going back to that place for breakfast again, nor recommend it.
September 14, 2012
Rated 5 out of 5 by SPG4me one of my favs
I loved this hotel. we stayed on the club floor and the rooms were spacious and quiet. the view was beautiful. it was one of my favorite Sheratons
August 10, 2012
Rated 5 out of 5 by Stephv Great hotel
I have stayed here before and love this hotel. We like staying in the tower. Love the pool and workout facility. Love that it's pet friendly!!!!!!
September 22, 2012
Rated 5 out of 5 by JoAnn40 Welcoming and helpful
Everyone was so kind and friendly. We enjoyed every place the staff recommended us to try. Walking distance to Van Gogh exhibit at the Art Museum.
December 29, 2012
Rated 4 out of 5 by cjt19 Solid hotel in the center of Denver
Convenient to sporting events. Close to convention center, shopping, downtown business. Decent shopping and restaurants on 16th Street.
May 19, 2014
Rated 4 out of 5 by GAP13 Don't leave anything behind!
Awesome Hotel. Just don't leave anything behind, you won't get it back. Pretty normal issue coming from the Hotel industry, I just expected more.
August 25, 2013
Rated 5 out of 5 by september01 Hotel stay was great
Clean & Convenient place to stay for all downtown functions. Would be nice to have shuttle service from airport to hotel or hotel to airport.
February 28, 2014
Rated 5 out of 5 by MBPC Great DOwntown Denver Hotel
This hotel provides excellent customer service and is very pleasing to the eye. Great location and the front desk staff is amazing!!
May 19, 2014
Rated 3 out of 5 by Nikkii69 Parking
Don't park at this hotel. The spaces are small and the keys never work to let you in and out of the garage.
July 9, 2014
Rated 1 out of 5 by Henry126 This hotel has everything needed
The hotel has curtious employees who made me feel welcomed. The staff was very helpfull in anything i needed and made my stay very enjoyable.
June 11, 2012
Rated 5 out of 5 by red445566 Excellent downtown location
I loved the walkability of the downtown area from this location. The accommodation were just great and everything you needed was right there.
August 26, 2012
Rated 5 out of 5 by MichelleMarie Location
The location is perfect for walking and enjoying the downtown area; so easy to get around and the staff was incredibly helpful and friendly.
July 26, 2012
Rated 4 out of 5 by Kiester Bathroom Fixtures.
Bathroom fixtures need attention; both toliet seat and sink fixtures are loose. Room 649.
Also bedside table lamp one bulb needs replacing.
August 14, 2012
Rated 5 out of 5 by Wonderbreadmom Fantastic Hotel
Fabulous hotel. Beautiful, superb location, great staff, lots of awesome restaurants. Would stay there every time we visit Denver.
May 10, 2014
Rated 4 out of 5 by Kml123 Good
My only problem with the room was that there were a lot of long hairs in the bathroom. I don't have long hair so I know they weren't mine.
April 23, 2013