Rated 1 out of 5 by sam2013729 hotel food
this is the worse food in all the starwood hotels that ive stayed in before. it was terrible. absolutely horrid.
July 29, 2013
Rated 5 out of 5 by Brandi The best of Honolulu!
Great location, near all the action. Clean spacious rooms, and the best customer service I have yet encountered!
March 5, 2013
Rated 5 out of 5 by Mami Great Hotel highly recomended
Great stuff and best location in town. Great for kids as they have a best swimming pool and beach.
April 16, 2014
Rated 5 out of 5 by HonestHotelGuide Best Hawaiian SPG Property
I have stayed at most of the good Hawaiian properties and this one ix excellent. Great staff. Thanks Rainui.
January 30, 2013
Rated 4 out of 5 by RCA23 Sheraton Waikiki
Solid hotel - great staff
Rooms sparse RE: furniture..........one chair with no place to work
April 28, 2014
Rated 5 out of 5 by julie1708 Great Location
Our stay as a couple was every enjoyable. The location and Pools were amazing.
May 26, 2014
Rated 4 out of 5 by hyatt2005 Fast Access To Your Room
The elevator was one of the best I've seen in the hotels across USA. It was fast and waiting time is short.
December 11, 2012
Rated 4 out of 5 by GNISH The hotel has good amenities
The hotel has good amenities
July 4, 2014
Rated 5 out of 5 by Candy15 Perfect location on Waikiki
The hotel's location on Waikiki Beach makes it a wonderful choice if you want to be right in the action!
May 21, 2013
Rated 4 out of 5 by Me223 My Favorite Waikiki Hotel
The Sheraton Waikiki Hotel is my favorite Hotel in Honolulu for its location, amenities and great staff.
December 2, 2012
Rated 5 out of 5 by Alan13 I loved the vast majority of the Hotel features.
The only negative was the noise from delivery trucks early in the morning. I normally get up at 6:00am.
March 18, 2013
Rated 4 out of 5 by ME2012 Needs
Hotel facilities are excellent and people are friendly and helpful. Just few issues on room services..
October 30, 2012
Rated 5 out of 5 by Metz love the location
Had a wonderful time with the grandkids.
June 23, 2014
Rated 5 out of 5 by Fabulous Awesome!
It was my first time in Hawaii and O'ahu. Enjoyed my stay and the club lounge made it even better!
March 13, 2013
Rated 2 out of 5 by Phoenix Silly...go next door.
We just checked into the Sheraton Waikiki for a three night stay. Having stayed at the remarkable Royal Hawaiian in the past, we thougt we would give the Sheraton a try, as our 12 year old was intrigued by the pool area. What a disaappointment. Check in process was fine, but the staff clearly was not used to giving the "SPG" platinum spiel, and we reminded them multiple times of status, more to make sure we were on the same page rather than to tout our status. The first room had no furniture...this is not a joke. We were told that with the renovation, it was decided that chairs, etc. were superfluous (my word). No SPG floor, no amenities, etc. So, we requested and got another "upgraded room"...still no furniture, two beds that literally listed to the side, no water, no robes, but a view of the ocean. I get the view appeal, although we stated multple times we didn't care about the view, but I think a chair with a back is pretty much standard at any motel. Thankfully, we are only staying three nights...but that doesn't mean I am not checking availability at the Royal Hawaiian. As a final note, we were told thatthe suites get furniture...there are four suites on each floor...good luck!!
March 11, 2013
Rated 5 out of 5 by Craig34 Awesome!
Taking the Guest Experience to a new level....nice work...staff were on task and always helpfuf!!
October 16, 2012
Rated 4 out of 5 by randa The Best Hotel on Waikiki Beach
With its great pools and expansive open areas this is a great hotel for both couples and families
March 13, 2013
Rated 3 out of 5 by duchigirl Overview
Great hotel, could use a remodel on the rooms, not equivilant to SPG properties at equal ratings.
October 2, 2012
Rated 4 out of 5 by JackieCanada GREAT LOCATION!!!
Aaron the new recruit server at the pool was AWESOME! Thanks for your excellent service!
April 2, 2014
Rated 5 out of 5 by Youngk Loved it!
One of the best in Waikiki. Loved the infinity pool. Nice rooms. Would definely come back again.
November 28, 2012
Rated 4 out of 5 by na6666 staff/mgr was great
mgr went out of her way we checked and late, left early opened gift store just to accomdate us
January 4, 2014
Rated 4 out of 5 by Juns Infinity pool has great features.
Infinity pool has great features.
Resort fee is expensive.
Finding Paking lot is too difficult.
February 25, 2013
Rated 5 out of 5 by Localgal This hotel served the local community well
Excellent front desk assistance for a fast check in when we were running late for an event. .
December 9, 2013
Rated 3 out of 5 by TT54 A Gem
the hotel is a great property however there must be a constant challenge to keep it the best
September 22, 2012
Rated 5 out of 5 by Platinum24 One of the best in Waikiki
One of the best hotels and customer service oriented destinations in the United States.
February 27, 2014
Rated 5 out of 5 by SKA1543 It was great
It was perfect time in hawaii with sheraton.
I got promotion from starwood. thank you
February 13, 2014
Rated 5 out of 5 by Phil36 This Hotel is in a great location.
Wonderful place to stay. Services are excellent, staff is friendly and very helpful.
February 18, 2014
Rated 4 out of 5 by mika1230 Shearton Waikiki
This hotel is in the heart of Waikiki with many things to see and do. Location is great
August 8, 2012
Rated 5 out of 5 by Deano11 Lounge
Great attention to detail in the club lounge. Fantastic service and a knockout view!
February 15, 2013
Rated 5 out of 5 by Birthday32 Great location
Close to shopping, great beaches and restaurants.
May 30, 2014