Rated 5 out of 5 by katkatg One Great Hotel
Great Location, Easy to find from the airport. The entire staff was excellent and the restaurant menu was great.
20 de febrero de 2014
Rated 5 out of 5 by Jerry53 Great Experience!
Had a suite with a King Size bed. The layout of the room was wonderful. Sitting area with separate TV and french doors to separate from the Bedroom Area. Starbucks coffee in room. Spacious dressing area with lots of amenities. I will definitely stay here again when in Houston. Staff were very accomodating.
17 de febrero de 2014
Rated 5 out of 5 by Cilia This Hotel is wonderful
This our favorite hotel we love the new look the furniture is beautiful the rooms look great the staff was great especially the bartender and santiago in the restaurant speaking on the restaurant they should've kept the old menu maybe thats why its always empty the room service charges were a bit high but overall we had a good time
31 de diciembre de 2013
Rated 5 out of 5 by tokematt Great staff, especially in the Wild Plum.
We checked-in late in the evening and the front desk was very helpful. All six rooms were ready for us and provided in a timely manner. Rooms were clean and well appointed.
In the Wild Plum, Julio R. was probably ready to call it a night, as the bar was empty. He quickly excepted are group as it continued to grow larger. He was polite and professional. Beverages and food just the way we expected them. Julio was an important element to our experience and the main reason for me taking the time to complete this review. Thank you, Julio.
23 de diciembre de 2013
Rated 5 out of 5 by PaulGQ Modern hotel with spacious rooms
This hotel is situated in a great location - just a 5 minute walk to the Galleria Mall. The shuttle service drivers are very friendly, punctual, and happy to make recommendations along the way - this is by far the best shuttle service I have experienced of a hotel.
Stephanie, the front desk representative, is a gem. She is helpful, pleasant, professional, and very proactive; her presence made our stay very comfortable. I've travelled to many hotels across the world and have stayed at 5 star and what would be considered 7 star hotels, and the reality is that it doesn't matter how nice a hotel looks, if the service isn't there nothing else matters. Well rest assured if you stay here and are fortunate to have Stephanie take care of you, you will be in great hands.
Facilities are modern. Room is very spacious with a large washroom. Plenty of closet space and a kitchenette. The gym is very nice and has nice extras like cold towels, water bottles, and headphones.
All in all, I would not hesitate to recommend this property.
8 de diciembre de 2013
Rated 5 out of 5 by Tati56 Great location
I love to stay in this hotel! It is 2 blocks from the Galleria and all the best shopping and
the rooms are amazingly comfortable. I have stayed many times in the past at the Galleria Hotels since I am from Mexico City and just came shopping but there is no comparison!
They just remodeled it and they left the rooms better than ever and the restaurant is beautiful!
Love the staff, love everything!
1 de diciembre de 2013
Rated 5 out of 5 by SPOO Comfort while learning
Great and comfortable hotel. Everything thing in Hotel was functional. No lack of facilities and the food/atmosphere excellent.
24 de noviembre de 2013
Rated 5 out of 5 by Doncoe Great location & very comfortable!
The newly renovated Sheraton Suites exceeded my expectations. The room arrangement was great with pocket doors that can close off the bedroom and with a bathroom that is accessible from both the bedroom and living area. The bed was extremely comfortable. Very friendly staff!
18 de noviembre de 2013