Rated 5 out of 5 by CYoung26 Weehawken Business Meeting
Convenient to get to, access to lots either immediately close by (Hoboken, restaurants, ferry to NYC). Consistent with quality of stays at other SPG hotels worldwide.
October 31, 2014
Rated 2 out of 5 by MMDD Never Again!!
We could not check in on time because of some preferred customer!!!! But they didn't mind charging my credit card!!!! They just pushed us aside and said they would call when our rooms were ready.. It is now december 5th still waiting for that call. We had to chase the cleaning lady down to have her get our rooms ready on two different occasions .. We were not even directed to the bar for a complimentary drink or anything.. Plus we tried to get a drink and the bartender acted like we were bothering him!!!!!!! Mind you we had three rooms 5
adults and 7 children and a show to get ready for and they could have cared less. My key didn't work in the lounge
and neither did the wifi that we should of been able to use. I was not a happy guest and will never stay here again!!!!!!!!!!!!!!!
December 6, 2012
Rated 5 out of 5 by sewcool Great Location
There is no need to stay in the city, especially now that the ferry at the hotel runs on the weekends. The free buses that await you at the pier can take you to most of the subway locations that you would need. It is so nice to return to the quiet location of the hotel at the end of the day. Also, you have the million dollar view of the Manhattan skyline. If you need help, ask for Hector. He is great! Beware of long waits at the restaurant at dinner time. Reservations don't mean much.
May 30, 2012
Rated 5 out of 5 by eddk Great experience
I had the pleasure of staying at the Lincoln Harbor Sheraton this past weekend and had a wonderful experience. The hotel staff was helpful and friendly. Kudos to Jimmy who met us outdoors and easily lead us to the front desk and on to our room. Please give a gold star to Damien at the front desk. Even on my third visit and asking the same questions over and over again, he remained patient, professional and very informative. I would recommend this hotel to anyone visiting the city.
October 15, 2013
Rated 5 out of 5 by koko2013 like being at home with a view
i was a little worried because i read some reviews that had me concerned. however, all that disappeared when i got there. the hotel was very clean and the staff was very professional. starting from the front desk to the restaurant all the way to the housekeeping staff. i am going to miss this place and hope to return soon. also my room could not have been better. the new york skyline view was the icing on the cake. thanks guys for a memorable time that i will cherrish forever.
September 13, 2013
Rated 5 out of 5 by Bruce5225 Great stay, but
I have stayed at this hotel many times over the years, and I really like it. One quibble from my most recent visit: on our first night, there was no water bottle in the room, that one that they leave on the coffee table and charge you four bucks for if you drink it. So we never drink it. My wife said, "Finally they got that $4 water bottle out of here." The next day it was back. When we checked out, we were told that they would send us the invoice via e-mail, and sure enough, the missing water bottle was on it. I left a message to call me and take it off, and I never heard anything back from them. Lesson: don't let them e-mail your invoice at checkout.
September 2, 2014
Rated 5 out of 5 by PaulMar101 My favorite hotel
I have been staying at this hotel on a regular basis since 2002. The rooms are very spacious and clean, especially the bathrooms. The location is great and handy to NYC without the high daily rates. The parking is free and the NY Waterway ferry to NYC docks just a few feet from the front entrance. My only criticism is having the pay $9.95 a day for wireless Internet per device, With travelers now carrying multiple devices, this policy should be changed.
April 28, 2014
Rated 5 out of 5 by blossom73 This hotel has two exceptional employees.
This hotel displayed a great deal of hospitality through their employees.I celebrated my wife birthday over the weekend and had the best room in the hotel with the panoramic view of New Jersey. I would like thank Addie Patterson and Victoria Lockheart for representing the Sheraton hotel so highly. These two employees went above and beyond to accommodate our stay at this hotel which offered a great view and an awesome restaurant to have breakfast .
November 27, 2013
Rated 5 out of 5 by Luci23 Great Location & Fabulous Price
The view of the NYC skyline is stunning. The rooms are spacious and it's easy to get to NY from the hotel. Everything and everyone at the hotel is wonderful.
October 27, 2014
Rated 2 out of 5 by RAMIR07 Horrible customer service from Usef - customer service
I needed help on getting a folio from past stay. The person on the phone (his name is Usef) played phone games with me .. putting me on hold,, and I waited fro 20+ mins with no end resolution.
October 26, 2014
Rated 3 out of 5 by Frannie223a Recommended improvements
Room was not ready when we arrived at 3:15. We were unable to communicate with the cleaning woman.....she did not speak any English. I attempted to play charades with her. We also received a 5:00am wake up call which we did not request. Could not get back to sleep after that call. On the positive side.....room was comfortable, clean and beautiful. The bed was also very comfortable.
We also had to stand in line for 15 minutes to check-out.
August 19, 2013
Rated 5 out of 5 by Wally57 Hospitality Exemplified
Having come up from Virginia last minute for a funeral we didn't expect more than a typical hotel stay. The check in had wrong information for us but the night manager took care of us and put us in a suite to make up for it. Besides a very comfortable room to stretch out in we were treated like family by the staff who went out of their way to make us feel welcome. The atmosphere was genuine from the entire hotel and the restaurant.
February 9, 2012
Rated 5 out of 5 by Referee62 This Hotel has a very freindly Staff.
This Hotel had both friendly and efficient service. We enjoyed our 4 day stay as we travelled back and forth from New York. It was easy access to the Bus or Ferry that is very close in proximity to the Hotel. It was a safe environment and a great view of the New York Skyline. My Wife and I highly recommend the Sheraton Lincoln Harbor Hotel!
July 4, 2014
Rated 5 out of 5 by Paolo66 not just a wonderful view
it would be very easy, for a place with a wonderful view of Manhattan, to be 'relaxed' with its customers, but this is not the case.
October 26, 2014
Rated 2 out of 5 by FerrariFixedOps Stay gone wrong
My wife and I booked a city/river view room and we arrived found that our room had been given away and had to take another room with a limited view. It was discounted $50.00 but when you looked online you see the room rate was in line with what they charged us. So really there was no discount at all.
I have stayed here many times and this was the first time I have had this type of problem. Not sure if I will return
August 16, 2012
Rated 1 out of 5 by Dante1301 Abismal
This place is rediculous. When I tried to get a cab the cab company was going to charge me double because I watned to pay by credit card. The hotel would not help me in finding another cabn. Then the Atm would not work.
Later I tried to get a receipt. I had to call four times only to be told I would have to wait two days to get a copy.
You are crazy to stay here or at any Sheraton. Nothing but problems.
November 29, 2013
Rated 5 out of 5 by fed112 Wonderful view and staff
Wonderful view of NYC and the river. We were there for my wife's job/meeting and had a great time. The staff was super with helping to get info for the ferry/Time Square and what to do. The rooms were 5-star. Also, the ferry and bus service that comes with the ticket available at the hotel are a wonderful additioin. DO NOT STAY IN NYC, stay here and take the ferry to Ground Zero-etc. VERY nice place.
April 9, 2012
Rated 5 out of 5 by MC164 Great Location
On the New Jersey side, you can park and spend the day in NYC, get the water taxi back to this hotel. Room was huge, had a sitting area, big bathroom and it was very clean along with 2 double beds. Price was a quarter of the city hotels and bigger. The restaraunt in the hotel will deliver and the price was the same as if you were eating there. Will always stay here instead of in the city. Great find.
October 31, 2011
Rated 5 out of 5 by Viper95 Great View of Manhattan
We had the perfect view and the nicest room. We liked the fact that we could just board a ferry to get where we needed to be. The staff at the restaurant were very friendly and the 2 door men were amazing with all their knowledge and giving us a ride back to the hotel. I wish the ferry ran earlier and later but with your helpful staff they made our stay very memorable and we will definately be back.
April 10, 2012
Rated 5 out of 5 by JP8434 Great Location
This Hotel is located at the edge of the water with a great view of Manhattan. Travel to Manhattan is by a 15 minute ride by bus or ferry - located directly in front of the hotel - amazingly convenient. Excellent neighborhood. The evening Mgr, Wesley and Concierge Jorge, were extremely helpful and provided excellent service. Wish you had continental breakfast and free wi-fi in room for SPG Members.
July 15, 2013
Rated 5 out of 5 by SAFE4NOW Excellent Customer Service
From the moment we checked in to the many times the staff went above and beyond. This was our first time to the NY area. We were advise on how to catch the Ferry, ideas where to eat, and more. When we got caught up in the Flu epidemic the hotel staff even located a clinic close by, called and set an appointment, and provided easy to follow instructions.Thank you so much, we will see you again!
January 18, 2013
Rated 4 out of 5 by OrlandoBusinessTraveler Nice location, decent amenities.
The location is really nice. Out of the city, but only a short 10 minute ferry ride to the city. Ferry is conveniently located adjacent to the hotel. Reserve a room higher than the second floor, however, as meeting rooms are on the first and second floors. Set-up for the meeting rooms generally occur extremely early in the morning and have a tendency to wake guests around 5:30 to 6:00 AM.
June 17, 2013
Rated 5 out of 5 by Sturgis5 Family friendly
I have always enjoyed Sheraton properties, but this one exceeded my expectations. Beautiful view in a great location. Easy transportation, helpful front desk staff and great pool hours for the kids. Dinner at the hotel restaurant was fabulous..the waiter was so attentive and our meals were delicious. The walkway at the river was a great place to relax outside. Couldn't have been better.
April 23, 2012
Rated 5 out of 5 by Will214 Not hurricane friendly
We stayed four nights just before hurricane Sandy was forecasted to arrive. Our flight was cancelled and we attempted to extend our stay but we were told it would be $46 more per night since our reservation was made on-line in advance. I think that this is poor customer service under these circumstances. They should have offerred the same rate or a discount in this situation.
November 1, 2012
Rated 4 out of 5 by Aussiegirl my home away from home...
My third long stay at the hotel this year. The staff always makes me feel at home. Service is the most important aspect for me and I can only praise the staff! Love the location and the views. Since I spent 4 weeks there, I wd have found a fridge very useful, and I have to say I do miss Fox News!!!
I always recommend this hotel and have personally spent 120 nites there since 2008.
January 22, 2012
Rated 2 out of 5 by jcd1 Disappointed with misrepresentation
The room service menu clearly states that room service is available until 10:30pm. I called to place an order at 10:15 and it was closed. This Sheraton cuts corners. it is the little things that make a hotel better than the rest. It seems as though this is a very common occurrence here.
If they are in such a hurry to close down the kitchen, why don't they just change the menus?
July 23, 2012
Rated 5 out of 5 by SusanJ Great hotel
This hotel is a lovely gem in the Sheraton chain. The location was perfect for our needs--easy access to Hoboken and NYC, Our room was well-appointed and thoughtfully configured, with an amazing view. The staff members we met are a true asset to the company--courteous and professional, but warm, gracious and accomodating as well. We plan to stay here whenever we are in the area.
October 22, 2012
Rated 5 out of 5 by lamber Good Service
Its just a short Ferry Ride from NY, but its like day and night, Staff was super efficient and friendly, not the usual rude treatment we get in NYC,
It was amazing I will never again stay in NYC and will always opt for the ferry
The only bad thing is the Restaurant, 15 Dollars for a bagel and tea is not acceptable and we only did it once, after that, always ate somewhere else
July 8, 2013
Rated 5 out of 5 by Trish917 Courteous and Efficient Staff
After a long day and ride from South Jersey'
the young lady working the front desk on Friday 3/28 at 8 pm was friendly and
efficient, allowing me get to my room quickly.
On Sunday 3/30 Omar, working the lobby, helped me find the right 8 am water taxi.
He prevented me from missing a very important meeting.
My room was immaculate.
Thanks to all.
April 5, 2014
Rated 5 out of 5 by MDLW NYC Anniversary Celebration
Great view of NYC skyline. Quiet.
Bus stop a few steps from hotel. Bus takes you right to NYC Port Authority Bus Terminal. Take subway, take cab or walk to your destination. Return trip, 1st stop, the hotel. Ruth Chris Steak House, right next door. Hotel staff curtious and friendly. A bit of a ride to hotel from Newark Liberty Airport.
October 25, 2012