Rated 3,7 out of 5 by 62
Rated 5 out of 5 by Club2430 Superb Service!
My favourite hotel customer service features are;
1. being recognised by hotel staff - it makes me feel valued
2. the hotel reading my profile before I arrive - makes for a far better stay
3. staff going out of their way to make sure everything is going well - reassures me my business is wanted
4. a loyalty programme that genuinely sets you aside for being a loyal customer and provides those added extras, which we all like to receive.
The Sheraton Congress met / exceeded all expectations and I enjoyed a wonderful stay. There was one small error o check out which was rectified within 5 seconds...
Another great Frankfurt SPG hotel.... Oh .... the restaurant is well worth a visit, the food was extremely delicious.. all the staff were excellent
13 de Fevereiro de 2014
Rated 5 out of 5 Nice hotel with perfect sevice
Nice hotel with perfect sevice.
2 de Outubro de 2013
Rated 5 out of 5 by Wieland This hotel has excellent food
My last stay at the Sheraton was excellent, especially because of the delicious food.
2 de Setembro de 2013
Rated 5 out of 5 by gcclo87 Great hotel staff
I overnight at this hotel whenever I have an early flight to catch at Frankfurt. Every stay so far has been simply great.
11 de Agosto de 2013
Rated 5 out of 5 by Eddy51 Great staff
The staff at this property is great, they're very wellcoming. The bartender is a very nice guy, with a lot of knowledge of what he is doing.
Breakfast is also great, especially sitting outside or in the new part of the buiding.
The food in the restaurant was not that great and the terrace was not open, so I had to eat in a dark er room. The staff also here was very good.
The fitness facility is also good.
in, but the
Good beds and
15 de Julho de 2013
Rated 5 out of 5 by MrFillion great staff !
Great staff, everybody know my name.
23 de Junho de 2013
Rated 5 out of 5 by Damir I am very satisfied
Excellent hotel! Only one thing disappointed me: air conditioner doesnt provide warm air. I had to turn it off at night because there was too cold in the room. Pool, fitness center and spa - excellent.
2 de Maio de 2013
Rated 5 out of 5 by Wieland An Excellent Business Hotel!
The Sheraton Congress Hotel in Frankfurt is an excellent business Hotel. It provides the full package for a business trip as privacy, relaxing atmosphere and business comfort. The staff is always caring to make your stay an unforgettable experience.
I can only recomment this Hotel!!!
22 de Abril de 2013