Rated 5 out of 5 by Spacecadet Staff represent "Aloha"
Every one of your staff left great impression on me, with their smile and sincere greetings. Kona is famous for its beautiful weather and scenery. I would say it is the people, like your stuff.
As a resident of the rainy side of the island, I have been enjoying the beautiful nature of your sunny side (through camps). It has been a really while since I stayed in a hotel, and definitely this stay in your hotel was a great experience for me.
Rated 5 out of 5 by travelman A great place
The hotel continues to evolve since our first visit 8 yrs ago. Have been coming ever since about 3-4 times a year. Beautiful grounds, great location, warm employees and a cultural treasure trove of hawaiian history. The mantas at night are a wonder. Just a great hotel to stay while in Kona area.
drawback: a resort fee over over $30 per day. That is unacceptable.
Rated 5 out of 5 by GrandmotherGlenda Dunteman Wedding
Everything was PERFECT, weather, food, entertainment.
Everyone, all ages could enjoy being here.
Wish I could come every year.
My granddaughter's wedding was AWESOME.
Rated 5 out of 5 by hnldrl Five stars
Had an oceanfront room and from our lanai watched dolphin pods spinning and swimming alongside the lava man triathletes. Then at night, could see rays feeding along the lava rock shoreline.
Could only have been better if we hadn't forgotten our binoculars!
Rated 5 out of 5 by mchudson great overall experience
we were there for less than 24 hours for the lavaman triathalon and besides the stress of that event, the whole place, the staff, the property, the views...everything was top notch.
Rated 5 out of 5 by TIna34 great hotel-mediocre coffee
The room and service was great. Loved the pool. Too bad the $5.00 coffee was terrible
Rated 5 out of 5 by JimW4146 5 nites of bliss
I will be doing a Trip Advisor review, but here I wanted to particularly thank Randy in security and Veronica at the front desk for their responsiveness to two problems I created for myself. Randy rescued me with a bag of rice to cover my recently soaked camera with the hope of reclaiming its work-ability. Veronica bailed me out of another problem...gracefully. Both were committed to making their guest a happy camper.
Rated 5 out of 5 by wanda148 Love the Sheraton
We are kama'aina and we usually stay at the Sheraton 3 or 4 times a year. But the Kama'aina rates have increased and it has made it harder for us to come. People in my office used to go there also but we are being forced to consider other options as it is too expensive. We could pay just a little more and have a trip to Las Vegas......sorry, may have to change travel plans, really going to miss the Sheraton staycations...