Rated 3.6 out of 5 by 204
reviewers.
Rated 5 out of 5 by Lydia50 Great place to stay in the area
Don't have to be going to Disneyland to enjoy this place. I was there for business and the staff are wonderful. They treat you with respect and are very helpful. I noticed a difference since the last time I stayed (about 2 years ago). It appears that they are very service oriented which is great trait in this business. I would definitely come back again and recommend it.
May 8, 2013
Rated 4 out of 5 by smw9276 Great For a Quick Stay
I stayed here for a convention that was taking place in the hotel. It was much nicer than I expected, and I would stay there again for business in a heartbeat. The only thing I didn't like was my room had no bathtub, but other than that, everything was really good. Staff were friendly and accommodating, the rooms were clean and comfy.
May 7, 2013
Rated 5 out of 5 by Katatdisney Disneyland Trip
My boyfriend and I went to Disneyland on a two day trip and was very surprised at how great the Sheraton was! I wasn't sure at first because it was a little far away from the park but it was perfect! We didn't have to deal with traffic and if we needed anything target and a bunch of other restaurants were right at our door step! When we first got here we were greeted by Brandon in the lobby who helped check us in. He was absolutely wonderful! We saw him a few times throughout the rest of our trip and it was nice having someone asking us how we were doing and if he could do anything to help us. Great staff. I loved our room. The bed was super comfortable and the bathroom was spacious! Everything was clean and we got good channels on tv. The only downside was we were on the 2nd floor and didn't have much of a view but who cares after a long day at Disneyland? I love this hotel and I will definitely be staying here again!
April 25, 2013
Rated 2 out of 5 by Traveler32 Dirty Room
Sheets were dirty and housekeeping was unavailable.
May 17, 2013
Rated 5 out of 5 by Itzcp Enjoyed our stay...
My husband and I had a very nice stay at the Sheraton Garden Grove. Check in was fast (thank you Franklin) and they upgraded our room to club level with a few other free perks. Loved that! Enjoyed the breakfast every morning in the club lounge! Really liked the location of our room. Watched the fireworks from our window the first night! I loved how quiet it was and the bed was very comfortable.
My only real complaint is the location of the shuttle service... it's in an odd area, a bit hard to get to, behind the hotel... They need to have a little walkway to it or something? Also, there is no cover from the elements and only two small benches. Hopefully they will make a couple of changes with that. Loved everything else though! We will definitely stay here next Disneyland visit!
May 1, 2013
Rated 5 out of 5 by Faa7 This is a great hotel for family vacation
This is a great hotel, unfortunately it was the last one in my vacation journey. The rooms were clean and well serviced. Location is central to Disneyland and shopping. Staff very friendly (and well spoken in English) and gives attention to detail. For example, my daughter turned 10 and we went to Downtown disney and got her a make done at studio365. Upon our return, Brandon saw the happy birthday badge and her makeup. Congratulated her and pulled me and my wife aside and quietly asked if he could send her a cake (of her preference) to our room. He then personally delivered it to our room with milk! Now, little things like this makes this hotel a great place to stay. Everytime we walked out of the hotel, staff offered to help with all the local knowledge they have. Kids loved the pool (heated) and spa. We had access to the club lounge, so breakfast was good and the afternoon snacks and drinks were helpful. Thank you for making our vacation a memorable one. Wished we had stayed here first instead of other hotels.
May 3, 2013
Rated 5 out of 5 by Clif1 Consistent service
I have returned to Sheraton Garden Grove Anaheim for my 4th time. I have always experience great service and I usually used this hotel at least 3-4 times per year when I come to the area. The service is adequate. My check in was quick and I was upgraded to club floor. The room was nice, clean and spacious. Internet service is adequate speed. Breakfast at the lounge was good. I will still recommend they will vary the hot food selection at the club lounge during breakfast. Parking is charged but waived due to platinum status.
I will come back this summer!
April 28, 2013
Rated 5 out of 5 by emdee86 great service
maricela at the desk was very friendly and quick to check us in. Hotel itself was great, room was ready and the bathroom shower was awesome compared to other properties that have a curtain.
May 14, 2013