Rated 5 out of 5 by eripeter Great Front Desk Staff!
The staff at the front desk could not have been more helpful and welcoming!
November 11, 2014
Rated 3 out of 5 by Deigh22 Room Workspace
The air conditioner was positioned to blow directly on the workspace in this room. As I was at this hotel on business and needed to work from the room, this was a huge distraction and may have bought me a nice cold!
Usually, I have a good room and I will return, but this room was awful.
November 1, 2014
Rated 5 out of 5 by Lamar A true quality experience in hotels
If you are looking for a hotel that has everything you might need or want then this hotel is it. They have everything from a perfect staff to perfect sleep. The staff is efficient and on the ball to service you and your needs. I wouldn't stay anywhere else when I am in Orlando and you shouldn't either.
October 28, 2014
Rated 5 out of 5 by bekwidth Lovely Rooms / Lunch
My room was very spacious and clean....we were also provided a hot lunch with our meeting, the service and food was very good....we also had breakfast and complimentary sweet in the afternoon, very good.
October 18, 2014
Rated 5 out of 5 by Jazzy48 My room on the club floor was spacious with a great, comfortable bed!
I was please with the resort.
October 11, 2014
Rated 5 out of 5 by Lamar Great place to stay for any reason!!!
If you are looking for a great place to stay for either business or recreation Sheraton Orlando North in Maitland is the place for you. Staff is very experienced and eager to meet your needs whatever they may be. We stay there whenever we can. Its the right thing to do and you should too.
September 29, 2014
Rated 4 out of 5 by Candice169 Great hotel right outside Orlando
Great hotel right outside Orlando. Close to freeway for quick access to downtown. Irish pub next door served great drinks and food.
September 13, 2014
Rated 3 out of 5 by Teria12 Wi-Fi
wi-Fi should have been FREE, with everyone into technology (PHONES, TABLETS,iPADS). That service should have been FREE in the rooms not just in the Lobby, people want to be comfortable in their own settings , ALSO there was rooms not avaiable in our group and we booked a month and a half in advance. The food on the premise was too HIGH. But I was ok with everything else.
September 2, 2014
Rated 4 out of 5 by LocalTraveler77 Great value
Nice hotel, great pool, but don't order room service. Not good quality for the money, and they just can't seem to get it right.
September 2, 2014
Rated 4 out of 5 by 1slyse Can't wait to see complete renovations!
Another successful. Stay. Not crazy about continually getting view of roof, but rooms look updated. Service and cleaning were very good. One day no towels for the Pool but the staff acted swiftly and put replacement towels till the cleaning supplies came. Pool itself was great and always plenty of parking. Cant wait to see finished product after renovations done, Close to I4 easy on and off. I am and will continue to be a regular at Maitland Sheraton.
Thanks for the experience.
August 30, 2014
Rated 5 out of 5 by ZELJKO Magnificent Hotel
I have enjoyed very much one night stay at DeLuxe King. Even though the property is still finishing major renovation, the operations and services run smootly. Staff is very welcoming and friendly. General Manager, Mr Francis, is visible and handy to help out at all times. This property has a lot of potentials and is promising to be Shiny Star in North Orlando area once renovation is fully completed. Thanks and Congratulations to everyone for great stay. First Class Service. Thanks Mr Francis for all your hard work and dedication.
August 26, 2014
Rated 5 out of 5 by Lamar Great hotel, great experience!
If you are in the area and need to stay overnight someplace then this is the hotel for you. From the minute you walk in until you leave you are treated very special and with dignity and class. Don't pass this hotel by if you need to sleep and want to be treated right!
August 25, 2014
Rated 2 out of 5 by Fradel61 Too noisy
Check in was fine. The hotel itself is under construction but not in any real obstructive way. The Irish pub attached had a nice selection and a nice crowd. The room was just fine......except....... The air conditioner (room 591)was extremely loud. It made sleeping difficult. So I shut it off....which made sleeping in the heat difficult. When the fire alarm went off at 1:40am (what amounted to be a false alarm) my room was 82 degrees. The hotel was evacuated and we all returned to our room at around 2:05am. That's when the road noise became so obvious. The room faced the highway. I heard every truck, motorcycle, police siren. Bottom line no sleep that night. My question is, as a platinum member for years and years, why was I given such a room? I will not stay at this hotel again.
August 23, 2014
Rated 1 out of 5 by fred3415 Under construction
The hotel is under construction and didn't offer several amenities. The rooms have a horrible odor.
The worst was the fire alarm going off at 2am requiring all occupants to exit the building.
Overall, a really bad stay.
August 20, 2014
Rated 5 out of 5 by FLGuest2014 Good Hotel
Great hotel, staff was very helpful.
August 18, 2014
Rated 3 out of 5 by harley10 Hotel needs improvement
Rooms did not have a refrigarator or microwave.
Coffee maker and coffee was undrinkable
( need ) a regular coffee pot.
Ice machine was all the way over the other side of the floor. Not centrally located.
Charging for breakfast buffet. No signs telling how much buffet was and no free coffee in lobby area. Most other hotels offer this. Especially with the high rates you have.
August 11, 2014
Rated 3 out of 5 by Gravitar Expectations Set and Not Met
I arrived at 10:45pm. Looks like the public space is being remodeled. Front Desk agent advised that the club lounge was closed and that all services were available elsewhere, and then some. Breakfast available in the restaurant for extended hours and it included menu items in addition to the buffet. Free appetizer available from the bar which is open until 11PM.
Immediately went to the bar. "Sorry kitchen is closed" 10:54PM. Ok, its close to 11 but if your closing time is 11 and at check in you are told...... shouldn't you actually serve until 11?
Back to front desk. "Closed... do you have any vending machines so I can get a snack." "No, and the gift shop is closed for renovation as well"
Breakfast, "sorry no menu items, you have to pay for them." "But when I checked in....."The rules are...."
Decided to eat elsewhere as I did not want what was on the buffet.
Checked out and mentioned that the expectations set at my arrival were not met. "Terribly sorry about that, I will have the manager on duty reach out to you today."
No reach out.
First world problems but still.....
August 10, 2014
Rated 1 out of 5 by JohnB60 Bad experience
To start with the room was a icebox when we walked in.
The TV would not come on.
The bar and restaurant closed to early.
After staff got our TV turned on we could not turn it off when we wanted to go to sleep.
August 9, 2014
Rated 5 out of 5 by DLeah An Extraordinary Experience
When you stay for an extended period like I have this summer, you see behind the surface glossiness of the situation. After staying 8 weeks, several things are clear. The menu is Antobar needs to be updated. The food is very good, but not enough variety It is difficult to live in a hotel during a renovation and the facilities are slowly becoming much nicer.
However, I would not have foregone my stay in your hotel for these past 8 weeks, even if I, instead of my company, had paid for it. I have met wonderful, funny, and delightful people that I will treasure. The front desk staff and the restaurant and bar staff made me feel welcome and wanted as a guest.
August 9, 2014
Rated 5 out of 5 by clotilde Club Access was great
This is a great location for us. 100 % clean.
August 5, 2014
Rated 3 out of 5 by CAREB Nice but construction going on
The room was nice and had an overall good stay however; there was construction going on and they hit a water pipe which set off the fire alarm and that night I had no hot water and could not take a shower until the next day.
August 3, 2014
Rated 3 out of 5 by kimkay28 Renovation nightmare
my first stay last yr was great. this yr there was a water pipe break, no water for 6 hrs, no apology for the inconvenience at all. very disappointing
August 3, 2014
Rated 1 out of 5 by Cheree Horrible Stay
No valet service, no bell person and Room smelled so bad we had to move..ice machine broke and the worse was the banging of hammers at 7:40 in the morning on the floor above, called front desk and they said they should not start this early..5 minutes continous bang bang bang...and I have 2 children that woke to the lovely sound. No one ever told us there was construction going on in this hotel, or we would have NEVER stayed. I am very disappointed and the slap in the face was, they offered a free breakfast..wow...
August 1, 2014
Rated 5 out of 5 by Lamar Had a great time
This is the place to unwind and have some fun and peace of mind.
July 28, 2014
Rated 3 out of 5 by DSTraveler14 Expectd Much More?
I expected much more from this Sheraton... I have been to others that where better. Too much noise and confusion. I tripped over a rug that they laid over cords.I asked the front desk for a pen and they did not have one and the conference room was too warm.
July 27, 2014
Rated 5 out of 5 by DawnSuperstar Wonderful hotel service
The hotel staff was wonderful and very attentive.
July 24, 2014
Rated 4 out of 5 by JohnD45 Sheraton North Orlando
Hotel and staff were very nice. Would go out of their way for anything you needed. The only reason for the 4 on overall was for the load construction going on inside the hotel which will not last forever. Great hotel for business seminars. A little to far from everything else.
July 24, 2014
Rated 3 out of 5 by CraigB81 Under Construction
Would have been nice to know the hotel was being remodeled. Also, checked in late only to find the air conditioning in my room was broken. Told reception desk of problem at checkout and not even an "I'm Sorry".
July 24, 2014
Rated 5 out of 5 by grateful127 Comfortable, Quite, Easy access to highways
Staff was responsive, room was very nice, quiet and close to major highways. Enjoyed my stay.
July 22, 2014
Rated 5 out of 5 by SAMMY92642 Sheraton Maitland
The staff was very accommodating. Beautiful venue, current being remodeled.
July 21, 2014