Rated 5 out of 5 by controller1 Great Hotel for business in Metairie or Flights out of MSY
SPG Status: Lifetime Gold
Date of Stay: April 2014
Length of Stay: 1 night
Arrival Day: Wednesday
Upgraded room- I was upgraded to a Club Level King at time of check-in. Our Club Level room was located on the 6th floor and was very spacious. The Club Lounge is located on the 7th floor. The Club Lounge provided evening hors d’oeuvres, dessert and morning breakfast (did not check out the breakfast offerings). There were about six different offerings in the evening with one hot offering. Beer was available for purchase at $4 while wine was $6. Included in the Club Level Room offerings are two complimentary bottles of water and free wifi.
Parking- Complimentary self-parking is available in the attached parking garage.
Cleanliness of room- The room and bath were spotless.
Water temperature & pressure- Self-explanatory.
Wifi- The wifi was a decent speed. Ping 31ms; Download 2.85Mbps; Upload 2.66Mbps.
Availability of electrical outlets- Three electrical outlets were available at the desk and two additional outlets are built into the side of the nightstand.
Lack of in-room safe- No in-room safe so no place to secure valuables, laptop, etc while not in room.
Overall, this was an excellent stay and I will definitely return to Sheraton Metairie - New Orleans Hotel if I should need a room in the Metairie area or if my travels have me flying out of MSY in the early morning hours.
18 aprile 2014
Rated 5 out of 5 by puddles oasis while travelling to Los Angeles
quiet and relaxing place as we travil to Los Angeles for our cruise to Hawaii
17 aprile 2014
Rated 5 out of 5 by crzdad67 Excellent customer service
From the bartender, the waitress in the dining room, the shuttle driver that took us to the airport, all were courteous, polite and helpful. I would like to give kudos to Kristin, the young lady that checked us in on both of our visits. Both times, she was smiling, pleasant, had a wonderful attitude and went the extra mile to ensure that my family had a wonderful stay. Thank you so much!
7 aprile 2014
Rated 5 out of 5 by Metiaire Exceptional service, clean hotel
Staff extremely helpful, nice, smiling! Taylor at the front desk was very accommodating. Rooms were clean, plenty of room. Booked two rooms on the Club Floor. Everyone said the beds were so comfortable, and I agree. Nice assortment of snacks, breakfast on the Club Room floor and the attendants were friendly and we enjoyed our conversations with them. The breakfast buffet in the lobby was fresh, with lots of selection. Great location, quiet. The pool looked great but too cold just yet to go swimming. Just a very nice stay. Thank you. Will be back.
25 marzo 2014
Rated 5 out of 5 by tstew This hotel was excellent
The room, staff; everything was exemplary
18 marzo 2014
Rated 5 out of 5 by LLW2014 LOve this place
Such a wonderful place to stay
17 marzo 2014
Rated 5 out of 5 by BostonNative Exceptional Service
The front desk staff at this hotel location is remarkable. I recently flew to New Orleans to experience Mardi Gra for the first time. I was welcomed by a warm hearted miss named Oletha who made my stay at the Sheraton pleasurable. I arrived a little earlier than the normal check in time and she was able to coordinate with her cleaning staff to make my room available, which I was truly appreciative for after a long flight in. In addition, I was also welcomed by a young gentleman named Terrence who made it his mission to make my stay in New Orleans at the Sheraton Metairie wonderful. He was able to articulate all the hotel amenities as well as provide me a listing of all the local attractions, parades and restaurants. Being new to the city, these two individuals went above and beyond their normal duties to make me feel welcomed and at home in New Orleans. I would highly recommend this hotel to friends, family and also my colleagues.
11 marzo 2014
Rated 5 out of 5 by Homesick2014 The Art of Convience
My stay at the Sheraton Metairie was exactly what I needed, when I needed it, where I needed it. It was neither to far from Downtown New Orleans, nor to close to the noisy airport. Shopping and dinning were a stones throw away and the staff was professional in every regard. Their hospitality was the essence of what they call, "Lagniappe or, a Lil' something extra"!
6 marzo 2014