Rated 1 out of 5 by satvender Visa card amount not refunded
I stayed at Sheraton skyline for 2 days on 21 march 2014 and made all my payments in cash, security deposit was deducted from my visa card which has not been refunded even after 25 days of my stay
April 16, 2014
Rated 5 out of 5 by Dougiegib Another peaceful layover
A great airport hotel with excellent facilities, good food and very good customer service.
July 4, 2014
Rated 5 out of 5 by CjoyR Oasis
The staff was very helpful regarding transport to the Underground and the airport.
Young woman in gift shop was fun to talk with and helped us exchange our coin for paper.
Thanks for saving me $ with the SPG membership.
Great ambiance in pool area. We didn't have time to use the pool, but was tempting.
Our dinner @ poolside was excellent! Great service!
Breakfast was good; ordered from the ala carte menu. Was pricey. Service could have been better. We received our bill before our breakfast was served. Prices were high. My eggs were cold. Wish eggs included the toast as 3 pounds for toast is crazy. Those little glass jars for condiments are cute but not practical for ketchup. Had to open several for french fries.( Had ordered burgers from Sports Bar the night before.)
Disappointed had to pay for WiFi from my room.
Loved having the Starbucks in the lobby and free computer use. Able to print boarding passes.
Overall would recommend this hotel.
August 27, 2013
Rated 4 out of 5 by TishTash Happy!
Great room, very comfy bed, crib provided doubled up as a play pen so that was great!
Wish we could've stayed longer.
August 6, 2014
Rated 5 out of 5 by Romarr Comfort close to airport
Very nice stay the night before heading back to the USA. Great room, quite, very comfortable. Excellent staff. Dining in a tropical courtyard with beautiful pool area is nice option. A traditional pub, The Pheasant, within walking distance. Starbucks in the lobby. What more do you need?
October 23, 2013
Rated 5 out of 5 by Sharon5a Very Convenient for Heathrow
Not just a stop over, this hotel is the perfect start to any holiday. We used it for an overnight en-route and long stay parking, it is a jewel of a hotel, the check-in staff were delightful and very accommodating. Can't recommend highly enough, a perfect start to our vacation
September 6, 2013
Rated 1 out of 5 by BusinessTraveler27 Renovations
I was given a room on a floor where painting was underway and the hallway and the room smelled of paint which was unhealthy. Also staff was not very helpful in finding another room and did not address the issue until I talked to them multiple times
September 28, 2013
Rated 5 out of 5 by Maza This hotel is a must
This hotel is an excellent place to stay, we stayed as an overnight before flying out on holiday.
The pool was relaxing, the sports bar and area fantastic, food delicious.
Would definitely recommend and will stay here again.
August 16, 2013
Rated 5 out of 5 by Christy99 Excellent stay
We stayed for one night before departing from Heathrow. The hotel far exceeded our expectations and was the nicest hotel airport we've ever stayed in. Our room was updated and had brand new carpets (it smelled like new carpet still). The indoor pool was a great treat for our little girl, especially at an airport hotel. Our room and all of the facilities were very clean. The Hoppa bus to the airport was cheap (kids ride free) and right in front of the hotel. An incredible surprise - the General Manager sent us a free bottle of wine to our room as an early birthday gift (birthday was the next week). So incredibly thoughtful and a wonderful touch! Would highly recommend this hotel!
April 21, 2013
Rated 4 out of 5 by Kirst32 Transit stay
The room was very comfortable. The location was perfect for an overnight stay while waiting for a flight. Staff were friendly and helpful
August 4, 2014
Rated 4 out of 5 by mominlondon Very comfortable.
It is neither fancy nor new but there is something about this hotel that makes me feel comfortable. It is clean and the staff is very courteous and pleasant.
August 4, 2014
Rated 2 out of 5 by JB27420 Outdated
This hotel is nice outside and downstairs. However, the rooms are old and outdated.
August 4, 2014
Rated 5 out of 5 by Robert Great stay for easy airport getaway
Excellent for day in London and early morning next day departure
March 18, 2013
Rated 4 out of 5 by Welltraveled73 Off in the morning
Awesome hotel..I had just completed 3 nights at the w leceister square and if the Sheraton Skyline wasnt so far I would stay here everytome. I stayed the night before because I had an early flight and it was convenient witht the shuttle but the surprise came with the bottle of wine and SPG platinum status recognition not to mention club acces and a comfortable clean bed to sleep in.
July 30, 2014
Rated 5 out of 5 by Franca10 Great hotel, great staff
The stay for us was great and special thanks the the concierge team who really went out of their way to help us, also thanuja from front desk and the F&B team at the sports bar.
August 2, 2014
Rated 5 out of 5 by SPGLoyal22 Always a great experience
The Skyline never lets me down- from the Check in to departure it is always good and solid. Recently updated lobby as well as excellent new Indian Restaurant have added to the stays. It is the staff and recognition of SPG level that makes me a regular here. It's always great value for money and whilst it isn't opulent, it is a great hotel that knocks spots off many of it's rivals. Easy access to London by Tube and always a great stay.
June 3, 2014
Rated 5 out of 5 by picc Better than expected!
We stayed over one night in London en route back to the States after a long trip through Europe. It was the perfect overnight to refresh and re-group. Super comfortable bed, and nice property. We ate a very special Indian Meal at the restaurant in the lobby. Outstanding!!!
July 31, 2014
Rated 5 out of 5 by Londoncalling Heathrow
Staff is fantastic at this property.
Building is well maintained and there is a good variety of food and beverage. Evening lounge by the pool is very relaxing. Starbuck a bonus
June 14, 2014
Rated 5 out of 5 by Dougiegib Great airport stay
A very convenient hotel for heathrow airport. Great service, nice food and excellent bed. A really good start or end to any trip
June 15, 2014
Rated 5 out of 5 by 02PR60 Exceeded my expectations...by a mile !
The Sheraton Skyline Hotel at Heathrow greatly exceeded my expectations from the moment I arrived. Julio and Arturo as Bellmen could not have been more gracious and helpful. And, then I was greeted by "Perry," perhaps the the most personable Front Desk associate I've met in over 700 visits to Starwood Hotels around the world. It was a relaxing preparation prior to our flight across the Pond and I'll use your fine hotel whenever we fly through London in the future. THANKS FOR SUPERB SERVICE.
May 13, 2014
Rated 5 out of 5 by Annie58 Convenient
I was pleased with my room, it had a good hospitality tray, although a biscuit or two would have been nice, the room was spotlessly clean as were the towels. Thank you
July 30, 2014
Rated 5 out of 5 by Tiffy78 Convenience at Heathrow
The reasons I stay at the Sheraton Skyline are not only the comfort and excellent staff but its sheer convenience to Central London and Heathrow.
June 10, 2014
Rated 5 out of 5 by Ads72 Exceptional stay
First time at this hotel. As a SPG platinum member that stays with this group 100+ stays each year, I would this property in the top 10% for service. From the moment I checked in till my car pick up when I departed. 5 stars.
Thanks to the Skyline Sheraton team. Very impressed.
July 27, 2014
Rated 5 out of 5 by ssth Wonderful Stay
We stayed our last night of a 12 week European Travel Adventure at the Sheraton Skyline London Hotel. We were weary travelers and received wonderful hospitality and service by all staff members. Upon check-in, Tariq, was friendly and cordial, and accommodated our request for a late check-out. The room was spotlessly clean and the bed comfortable. Our room was quiet and we ate downstairs in the sports bar, which actually was quite good. Having a Starbucks in the lobby was an added bonus. Thank you for making our last night in Europe a memorable experience.
June 14, 2012
Rated 5 out of 5 by Speedtraveller1 A hotel for convenience
The Sheraton Skyline Heathrow was very good for this stay of two nights. Club floor with the Club Lounge good facilities. The two issues we had were (1) the bathroom had only one soap provided which is inconvenient, and (2) only one bathrobe provided which is pretty silly.
June 1, 2014
Rated 4 out of 5 by Redlichtie Parking
Excellent room and good value when parking taken as a option
July 29, 2014
Rated 5 out of 5 by toasty7012 Great Location
Close to airport and easy access to train station. Service excellent. Will definitely stay here the next time in London
May 31, 2014
Rated 1 out of 5 by Winkerson Terrible experience
Where do I start? At the checkin desk when the inept attendant acted like we were taking her valuable time from something else?
When the room key didn't work?
When the light was out on the desk lamp?
When the charge for the internet was an appalling E15?
When the hair dryer was inconveniently located in the desk and permanently plugged in so that you could not use it in the bathroom?
When we were upgraded to club level and then told we could use the club for E 50 per day?
November 26, 2013
Rated 1 out of 5 by Paul99 Awful Service
Room had A/C stuck on hot all night, staff unable to correct this. Alarm call requested for 06.30 came at 05.30, staff unapologetic in the morning. The worst Sheraton I have stayed at.
May 27, 2014
Rated 5 out of 5 by GC7129 Excellent hotel
The lounge was excellent. The welcome ambassador, Petya Mihaylova was terrific. She is a real asset to the Sheraton company. Actually the whole staff in the Sheraton lounge was awesome. They were all very efficient and personable.
July 25, 2014