Rated 5 out of 5 by APSDel1 Home away from home
I have been staying at Sheraton Bangalore for over so many years since it has opened. I'm SPG Platinum member with SPG partnership and have travelled to many hotels across in South Asia, I would rate this hotel as The best place to stay. The team really takes care of every nuance and requirement. Sometimes even if you are travelling further or coming late and have problems with other hotels they help to sort out with the contacts they have in the hotel industry. I have personally experienced this a couple of times as we travel on very hectic schedules. Their whole group is so dedicated to help you that it's unbelievable at times. Each and every one of the team makes an effort right from entry into hotel lobby and is really looked after very well. Persian food on the terrace is one of the most romantic spots in the city if you wish to impress upon the better half. Their Italian restaurant is equally good in the food and the choice of wine collection. The restaurant at the lobby level also offers a very good breakfast spread. The rooms are new and fully equipped with everything a business traveller needs and very spacious if you bring your family along.. This is one of first hotels that I enjoy travelling to outside my home. Very good SPG recognition.
October 14, 2013
Rated 5 out of 5 by LMSmith Long Term, Lovely Team!
I had a 25 day stay at the Sheraton Bangalore in November 2013. I was impressed with the genuinely interested staff from the moment I walked in the door (slightly carsick from the ride from the airport). The staff made what could have been a difficult transition very easy. From that first moment to the last, each of the staff went out of their way to make me comfortable, and improve the experience. From the manager, to the chef and concierge at the 16th floor lounge, they all went out of their way to delight me with their attention to detail and personalized service.
I recommend this property, and even more so the staff, to any visitor to Bangalore for either a short term or long term stay!
November 27, 2013
Rated 4 out of 5 by NaveenZ Worth for business travelers
Excellent service & response from staff. Good location. Nice spread for food taking care of International travellers.
June 23, 2014
Rated 5 out of 5 by IndianNeo Fabulour hotel, but drop in service
I have stayed at this hotel at least thrice since it opened in May-11 but I noticed a drop in service during my last visit this week. They are serving canned juice for breakfast instaed of the fresh juice they served earlier !!!! Completely unacceptable for a 5 star hotel. Idli was also really bad - felt like it was made of rubber dough
March 10, 2012
Rated 5 out of 5 by Bostonbee Home away from home
There is only one way to reduce the pain of traveling to India in the summer. I do it by coming and staying at Sheraton Bangalore at Brigade Gate property. Over six stays, the staff has become closer than family to me. They not only go above and beyond to exceed your expectations but really care for your comfort and needs. This includes the GM of the property who leads his staff with personal care and interest to grow each and every staff to bring their best potential. His leadership shows in the staff passion to put their best foot forward. In my opinion, it is not the bricks and mortar, it is the staff that makes this property stand out. But in this case the hotel property and location is so very clean and convenient with mall next door and many ways to spend your evening. Great happy hour too.
May 21, 2014
Rated 5 out of 5 by Bhatti35 Excellent
Almost perfect in every sense. My second stay at this hotel in last one year. Had Club room for three nights. The check-in was quick. Room spacious, amenities excellent, comfortable in every sense.
Food is good too. In-room dining, Bfast menu all great.
Best part of this hotel is staff. Dont know how they manage it, but nothing less than remarkable. Always ready to listen, offer solutions, unlimited patience and seem to be enjoying their work. Worth mentioning Avik from Club Lounge, undoubtedly one of the best hospitality staff i have ever come across, he clearly made extra effort (not for us only but for all guests around) for our comfort and experience. Big Thanks !
As i lost my iPhone during the trip, so Security officer, (forgot his name) was of great help too,
And finally, i feel this a good value-for-money hotel as well. Being not far from the city center ( pre-paid cabs hire can cost £5-£10 to reach any part of the city). Location is great too, being World Trade Centre next to the hotel and a big shopping mall too.
June 10, 2014
Rated 5 out of 5 by MrRandy 2nd Stay
This was my second stay at this hotel. I was one of the first guests to stay immediately after your opening and I was impressed then this recent stay has confirmed my opinion that for me this is the best option in Bangalore. I have been coming to Bangalore on business for almost 8 years now and have stayed in many nice hotels in the Bangalore area. The Shreaton at Brigade stands out for it's excellent customer service and most friendly staff. The many dining options are top notch and you can depend on a smiling and courteous staff at all times.
August 9, 2012
Rated 5 out of 5 by vincentsy recommended hotel for traveling to bangalore
this my 2nd stay at this hotel. i chose to come back since i don't find there is any better option in the city. no matter it is your 1st time or you are a frequent traveler to this city, i think this hotel could not disappointed you.
it's a bit far from mg road, but dosent matter, you can get everything from just 5 mins walk to the mall.
the hotel is up to sheraton standard, or i would say a bit higher than some sheraton i tried in china.
May 9, 2014
Rated 5 out of 5 by AM33 The hotel has great staff
I stayed at Sheraton on 10/11 May and I can’t tell you how comfortable and memorable my stay was. It was all because of Saurabh and his team at Sheraton. They all looked after us very very well. The staff at the restaurant was very caring and smiling all the time. It was a great experience and they were treating me like I was some VIP. Let me tell you, there was a vast difference from my stay last year.
May 12, 2014
Rated 2 out of 5 by krish007 Half baked
I rarely had a less pleasant stay- from overly fiddly room light controls, to poorly prepared food from room service, all the way to slapdash housekeeping (no one even tried to clean the room till 3PM). Had the conference I was on not been in this hotel, I wouldn't have stayed here but never again. In fact, it reduces the likelyhood of my staying at a Sheraton anywhere.
July 25, 2014
Rated 5 out of 5 by YNWA Nice hotel in nice surroundings
A very nice hotel with good and attentive service
A beautiful large room with everything needed incl. opportunity to watch TV from both the room itself, but also the shower and the toilet :-)
Nice swimming pool and a well-equipped fitness
Located conveniently close to a large shopping mall with great stores and restaurants
May 10, 2014
Rated 5 out of 5 by DannyP1980 Amazing business trip because of the hotel
I very much enjoyed my stay at Sheraton Bangalore and would suggest if you are thinking about using this hotel for business to do so.
I built a good relationship with all the hotel staff with fist bumps which was enjoyed by all.
To the staff at the Bangalore Sheraton Thank You for making my trip to india very much enjoyable.
May 9, 2014
Rated 5 out of 5 by KiaBoy Best Location in Bangalore!
...however, it was weird that there was a huge glass window in the bathroom. If you forget to close the blinds, everyone in the room would be able to see you in the bathroom. Even if you close the blinds, there may be some small gaps. Also, the bathroom door was very hard to slide open and close. But this hotel is located right in one of the best hang out and shopping locations in Bangalore.
April 17, 2014
Rated 5 out of 5 by Anoop Exemplary in all ways
Very well appointed rooms and the grandeur of the facade itself reflects why it is one of the best hotels in the country . To complement the hardware , it is evident that management has worked efficiently and tirelessly on the talents to look after the guests . I was in total awe with the "CAN DO "attitude which was reflecting in all ways .I stayed during one of our events that also took place at the hotel and the stay was just perfect.
July 5, 2013
Rated 5 out of 5 by USVisitor Very good staff
The food and beverages are priced somewhat higher than other comparable restaurants in the area. This is offset by the extremely friendly staff and the way the staff is willing to personalize items to meet the customer;s needs. The management and staff make you feel very welcome. A great "home away from home" hotel. All in all, one of the best hotels in the state of Karnataka.
December 29, 2012
Rated 5 out of 5 by Cloare Has Good Contacts
Has i checked in the morning around 10am..the front desk staff was amazing and i had as request for a guide for city tour, Manager Venkatesh met me shared his card and helped me with an good quality Guide Bhaskar..and also guided me to visit ancient temples as per my request.. and asked the feedback later how was the trip and guide etc..
December 10, 2013
Rated 5 out of 5 by Lasse Nice surroundings
Excellent hotel in very nice surroundings. Excellent attention from staff.
April 14, 2014
Rated 5 out of 5 by ABenson Home away from home
When travelling for business, returning to a hotel each day and being welcome with genuine interest makes a huge difference.
Having the restaurant staff remember where I like to sit and the juice I like and that I like a takeaway coffee in the morning also make the stay away from family that little bit easier.
October 31, 2013
Rated 5 out of 5 by Manuel49 Great service
the service experience provided by all the staff is great and makes you feel less lonely on this long business trips!
March 26, 2014
Rated 5 out of 5 by Jeff1962 The attention you receive is that of Royality
I not sure how they do it but the staff acks like they own the hotel and you are their only customer. Its nice to be spoiled. Special THANKS to Jayaraj, you should own the place the way you helped me, BLESS YOU.
PS.GREAT FOOD, YES GREAT breakfast buffet my fav. also Itilian feast
October 29, 2012
Rated 5 out of 5 by mickey59 Fantastic & courteous staff
Hotel staff, especially Anurag & his team are always at hand to sort out any issues & recommend solutions. Must congratulate senior management for having a fantastic & responsive team in place.
July 16, 2012
Rated 5 out of 5 by May5 Exceptionally comfortable stay
Sheraton at Brigade Gateway is a great place to stay. I stayed for a month for my business trip and the staff at Sheraton made me feel at home. Exceptional service provided by all the staff members from front desk to In-room dining to spa to gym and many more. The roof top area is the highlight in the hotel where I spent my evenings after a hectic day at work. The staff went out of the way to make sure I had a comfortable stay and I certainly did. Thanks and keep up the work you.
July 4, 2014
Rated 5 out of 5 by John151Bangkok Nice hotel
- Spacious, clean and very comfortable room. - It's not in the city center thus avoid most of the traffic jam.
- A medium size shopping mall next to the hotel (Orion mall). But still not completed.
August 2, 2012
Rated 5 out of 5 by AlainM Excellent hotel
Excellent hotel to select for a business trip
Nice large and comfortable rooms.
Excellent service and staff.
Lacks some atmosphere and lively touch though, a little cold and unepersonnal.
October 23, 2012
Rated 5 out of 5 by Rohila Excellent stay @ Bangalore
Great ambience, spacious rooms, good food, excellent helping staff...what else a traveller requires...in a place like Bangalore. Will surely come back with family on hols.
September 18, 2012
Rated 5 out of 5 by TorontoMalcolm Malcolm from Toronto, Canada
I really enjoyed my stay at the Sheridan in Bangalore. There was not one issue encounterd during my stay. I would strongly recommend this hotel to others.
November 11, 2012
Rated 5 out of 5 by rac635 Rich
Executive Lounge Customer service person Ankita did an excellent job of making us feel welcome. She provided super service.
September 17, 2012
Rated 5 out of 5 by AGK001 Excellent business hotel in the middle of Bangalore
Well situated, excellent business hotel. Great value. Hotel tends to the business traveler, not a resort type of hotel.
August 13, 2012
Rated 5 out of 5 by AliAliAli Great Hotel to stay in
Hotel is very luxurious, (Sheraton of course), facilities of high standards, restaurents and bar are great
November 13, 2012
Rated 5 out of 5 by SimonSanDiego best hotel in Bangalore
I have been in Bangalore couple times, but this is one of the best that I found.
August 11, 2012