Rated 3,8 out of 5 by 296
Rated 5 out of 5 by LRshow Wonderful staff and services.
The staff was so nice in making sure you were pleased with the hotel and the services. I was especially impressed with Linda in the restaurant. She was very friendly and personable and treated me more like family than a guest. She anticipated my every need. I never had to ask for anything. Michael, the morning waiter was also nice and pleasant.
The shuttle service was a wonderful feature though I stayed at the hotel the entire time because I was so comfortable.
10 mars 2014
Rated 5 out of 5 by 44TOOLS BELL STAFF AWESOME
THE BELL STAFF WENT OUT OF THEIR WAY TO HELP US OUT. THEY REALLY WERE EXTRAORDINARY.
3 mars 2014
Rated 5 out of 5 by CharlesA2014 Convenient to convention center
This property is within walking distance to the convention center and only a short ride from the airport. We enjoyed our stay here. Everyone was so friendly and the shuttle service was great. We look forward to coming back to Arlington!
26 février 2014
Rated 5 out of 5 by MikeFlyEK Pleasant Surprise
As a SPG member who has had an Ambassador assigned for over two years this was the first hotel that had an amenity waiting in the room without my ambassador or myself requesting it. This typifies the excellent attitude of the staff here and is why I highly recommend this property when in the area.
31 janvier 2014
Rated 5 out of 5 by jjinpine Best manager
I was very pleased with the hotel. I am a youth minister and arrived with 26 kids. Needless to say, I had my hands full. I book 6 rooms and had not problem at the front desk. Being we had some many teenagers we required more bathroom commendations towels, TP, etc... the mangers and staff was very helpful and meet all of our needs. However, there was one individual that stood out among the rest Kelee is all I know her by but she went the extra mile for us always wearing a smile. thanks you for all your help Kelee.
23 janvier 2014
Rated 5 out of 5 by dave13579 excellent
I have found the hotel to exceed my needs and that of my organization. Great job.
20 janvier 2014
Rated 5 out of 5 by Momster ONE OF OUR FAVORITE PLACES TO STAY
This is one of THE best Sheraton properties we enjoy staying in. Usually we come in the summer for a week for my son to attend football camp at UTA. And we bring the small family dog. All of us have such a great time here. The staff are fantastic from front desk, housekeeping and club floor staff. The club floor food is fantastic and the pool is nice too. We all slept so comfortably and the location was very convenient for us. I also loved the fact that you don't walk a mile after parking your car. Always seem to have lots of close spaces. We also ate the buffet breakfast everyday at the restaurant downstairs and it was so delish!
We were in a suite which was really nice also. Shower was great and beds were comfy. Large bathrooms and separate vanity area which helped when multiple people needed to get near the sink and get ready.
Located across from Cowboy stadium and walking distance to the ballpark.
13 décembre 2013
Rated 5 out of 5 by Jason2222 Hotel Night Manager William...
My wife and I travelled from Ottawa, Canada to Dallas to see our first ever Cowboys game on Thanksgiving. We had booked a different hotel online, site-unseen, and were fooled upon our arrival to that spot. The initial hotel that we booked was dirty, filthy and run-down. I searched multiple hotels in the area and finally fell upon the Sheraton. William greeted my exhausted wife and myself with open arms and a huge smile. He offered us a room (Thanksgiving week), and stated that he would make our stay worthwhile. He suggested restaurants, provided shopping directions, and we were over-joyed when we woke up on game day to find that the stadium was within walking distance. Thank you William for making our first vist to Dallas a historic one for this lifetime Cowboys fan!!! We will be back next year.
3 décembre 2013