Sheraton Denver Downtown Hotel

  • 1550 Court Place
  • Denver,
  • Colorado
  • 80202
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Para reservar una habitación, la edad mínima de los huéspedes debe ser de 21 años y presentar una identificación con fotografía.

Rated 3.5 out of 5 by 951 reviewers.
Rated 4 out of 5 by Great experience, cleaning staff needs work Overall I had a wonderful experience. I did have one problem with the cleaning staff leaving our door open after they cleaned. We were gone for most of the day and coming back to an open hotel room with all our valuables exposed wasn't the best feeling. August 4, 2014
Rated 5 out of 5 by Great conference facility. My stay at the Denver, Downtown Sheraton was just a delight. Only glitch was getting out of the parking garage when my conference was done. Way to long a wait. August 4, 2014
Rated 5 out of 5 by Loved this Hote! Would come back again....great location to everything in Denver! August 4, 2014
Rated 2 out of 5 by A disappointment I expected more from the hotel before I arrived. The only upside to my stay was the complimentary water that was in my room. While it appeared my bed and the room itself was cleaned, the bathroom was nowhere near clean. There was a used towl draped over the shower curtain, trash on the floor around the commode. I was annoyed that a room would be given to someone that was not cleaned as it should be. August 1, 2014
Rated 4 out of 5 by Overall Great Hotel Great hotel, in good location. Can walk to lots of events, restaurants, and other local spots easily. Can also get lost pretty easily in this hotel as it is two bldgs, with elevators everywhere going to different places. May want to write down where you park to make it easier. Would prefer that the 2 in gap on the bottom of the rooms be dealt with. Its amazing how much noise filters in though them in the middle of the night. Front Desk personnel were really great. Gave tips on moving around the city, places to eat, tips to make the stay better. Moved a lot of people through checkin quickly, but still felt like they took the time to speak with each person and answer questions. Sorry we only stayed here for one night, but it was great, and we will be back for more on future trips. July 29, 2014
Rated 1 out of 5 by Old and needs major work Rm 1840 is an utility closet converted to a guest room. Very tight space w/ 1 double bed, a foot of space between bed to wall and to the TV stand with no closet (instead an open area with a shelf with a rod, no door). The sink has limited space that the hotel had items i.e. hair dryer, etc. on the heating/AC unit that was 1 ft off the ground left of the sink. The sink also did not drain well & shower took more than 10 mins to heat up. elevators intermittently did not read my card that I could not get to my floor even after i had the front desk re-do the key cards. Note that the front desk scolded me for de-magnetizing the cards despite giving her feedback on my experience so far - not cool. Very disappointed July 25, 2014
Rated 4 out of 5 by Great location Sheraton Denver Downtown is conveniently located on the 16th Street Mall. Can walk to all the great restaurants nearby for breakfast, lunch, and dinner. The Club Lounge had limited hot food (only oatmeal), so I ended up eating out for breakfast. The bathroom was very small, especially for a suite. The staff was great, especially at the check-in and check-out counter. Special thanks to Eliot for all his help! He took good care of us at check-in and check-out. October 29, 2013
Rated 5 out of 5 by Exemplary Service & Great Amenities I've had the fortunate opportunity of spending a few nights here recently. The exemplary service that I received during my recent stay cannot be overstated. The attention to detail from every team member from check in to check out was extraordinary; very much aligned with SPG standards. The rooms are spacious, furnished well, immaculately clean and functionally set up to make you feel at home. The plush, comfortable bedding is like none other. The amenities, large gym with state-of-the-art equipment, pool, club lounge, and amazing mountain view from my room made my stay perfect. Being overly impressed with the overall customer care, staff professionalism, immaculately clean premises, and hotel amenities; I will lodge here on future travel and have already recommended hotel to my family and business associates. Many thanks to the hotel management & team for a great stay! July 30, 2014
Rated 3 out of 5 by lower than previous experiences I have stayed at this hotel MANY times in the past but this visit was less than desireable. starting with my check in process where I was put in a king room with on eof my trainees after I'd spent almost an hour trying to check in. then they asked my trainee to move to a double room in order to accommodate a 2nd trainee. the process was less than desireable and leaves me to wonder how difficult it really is to book 2 rooms, one as a king, the other one a a double July 28, 2014
Rated 2 out of 5 by Non-Standard Hotel This hotel is an aged and non-standard property. The hotel is split into three distinct sections, the guest rooms are in two towers - the main guest room tower is located access a busy road from the lobby and restaurants, which makes it very disjointed and difficult to access. My tower guest room was described to me as an "upgraded king room" however it was actually very small (1/2 the size of normal guest room). The furnishing are old and oddly laid out. There is no dresser (a few drawers in the closet - the closet doors are falling off). The washrooms are VERY small. The AC is bad, the windows don't open either. My room was always serviced very late in the afternoon - the amenities are lower quality. The location is great - directly on the 16th street mall. There are many homeless and street people around this hotel - makes one feel unsafe for sure. The elevators are extremely slow and inadequate. Everyday there were big lineups at the elevator (in both buildings) For the price, this hotel is poor value. July 30, 2014
Rated 4 out of 5 by Not quite ready for SPG Gold Checked in, was given a normal room. Went to the room, no water. Went to the desk and someone went into the back room after telling me that there should have been two bottles of complimentary water in my room and then gave me a single bottle. As I chose the green option (which btw, the coupon was delivered the morning of my departure) no one ever came to bring any more water. The room was very cold and even leaving the thermostat on 75 it never got above 72 in the room. The staff were OK, but do not really make you feel that you should be there. July 23, 2014
Rated 3 out of 5 by Disappointing Customer Service! Many things about our stay were disappointing.....our room was not serviced and I had to call at 3pm....I told them to service it after 4:30 as we were getting ready to go to a wedding. Room service showed up at 4:00! The flavord water in the lobby is GREAT, if only there were cups! Breakfast Sunday morning was a disappointment....there were no hash browns for 30 minutes, there was never a time where all the food options were available...it was pathetic! July 1, 2014
Rated 5 out of 5 by Bellman went above and beyond. My rental car was parked in a tight spot and I couldn't get out of the garage. I asked a bellman (Partrick?) for help. He hopped in and inched it forward and in reverse -took twenty minutes but he did it. Great service all around but especially from your new bellman. Great location and great service! Highly recommend this hotel. July 27, 2014
Rated 1 out of 5 by The Dump in Denver $200 a night for room that looks like it should rent by the hour. I always use conferences to show my product to advantage, I hope Starwood isn't doing the same here.Totally dissatisfied. July 28, 2014
Rated 5 out of 5 by This hotel has great features The meeting facilites and food were extremely good and well prepared. No issues whatsoever the satff was extermely helpful. July 28, 2014
Rated 4 out of 5 by Loved it!!!! So convenient and a really beautiful property. We loved our time there! July 28, 2014
Rated 1 out of 5 Totoal run down hotel and lingo staff Totoal run down hotel and lingo staff July 28, 2014
Rated 4 out of 5 by Good stay, despite awkward room Perfect location, just a short walk to the State Capitol, Denver Art Museum, Colorado History Center, and many more cultural attractions. The free public bus service ("Free Mall Ride") stops in front of the hotel and offers service all along the 16th Street Mall. We stayed in the older part of the hotel, which is enormous. Clean and quiet, it is connected to the newer part of the hotel, which is where the main lobby is located, by an underground complex of conference and meeting rooms, and by an enclosed above ground walkway. Of course, at street level, guests can simply walk from one building to the other. The main lobby hosts several bars and restaurants, to include a "Peets" coffee shop, all of which we sampled and were superb. Our only issue with the hotel is that we were given a handicap-accessible room which has a predictably awkward layout for people who are not handicapped. As an example, the room doesn't have a dresser, instead there are small movable boxes used to store clothes, and what appeared to be a wooden cabinet intended to hold a refrigerator was instead filled with these small boxes for clothes and personal items. As an "SPG Member" I'm sure my account doesn't say that I'm handicapped, so I have no idea why the young lady at the front desk stuck us with this strange room. July 27, 2014
Rated 5 out of 5 by Kids loved it The kids loved the location for their first visit to Downtown Denver. It is a great location for walking. We also had lots of fun at the pool. July 26, 2014
Rated 3 out of 5 by Not what I expected Hotel needs a facelift - rooms haven't been updated in a long time and a/c blew constantly and never seemed to cool the room or remove the humidity. Overall, some good preventive maintenance and room refurbishment would go a long way. July 25, 2014
Rated 5 out of 5 by Class Sheraton employees make a Sheraton worthy of it's name and reputation. I fortunately ran into three of the folks that definately made the Sheraton Downtown stylish. In order of my meeting them (all were equally 5 star), Laura bodell, Octavio Morgan and Matt Trewin. More than thanks is necessary, but this is all I can do. Thanks to them, Sheraton, starwood and the HR dept. May 10, 2014
Rated 4 out of 5 by First, the staff was awesome. First, the staff was awesome. The hotel was very full due to having over 10,000 educators in town but the staff always tried to do their best to take care of issues in a friendly and professional manner. The big issue was the reoccurring problems with the elevators in the Tower building. It is difficult to move a lot of people in a short period of time anyway and when only half of the elevators were working at time, it was a very lengthy wait to get up or down. A big shoutout to the staff for bringing around water and treats to people in line during registration. July 8, 2014
Rated 5 out of 5 by Excellent Staff, Great Amenities and Prime location This hotel is quite large, so I did get lost several times. However, the staff was more than helpful with helping me find my way every time. I arrived at 5am the day after my anticipated arrival sue to 26 hours of flying nightmares due to airline issues, weather, etc. I was so exhausted when arriving and the staff was more than accommodating. They upgraded my room to a suite and gave me an encouraging smile that my nightmare of a trip was going to get so much better staying at The Sheraton. I highly recommend this hotel to anyone coming to Denver. It is right in the heart of Downtown Denver, with dining, shopping and entertainment in walking distance. June 23, 2014
Rated 1 out of 5 by Poor guest service - run down hotel I stayed at this hotel for one night and was not only disappointed in my stay but also disappointed in the treatment I received after my stay. My tub backed up at 11:00 p.m. and when I called the front desk for assistance, I was told engineering would be coming to my room to check out the problem. After waiting 50 minutes for someone to come, I called the front desk back and was treated poorly and was not given an apology for the lack of someone not coming to my room after waiting 50 minutes. I was reluctantly given a different room for the night but not offered any help in my move, which consisted of making two trips to a different floor at midnight. I finally got settled into my new room but not before noticing a very strong musty smell in the room and the A/C didn't seem to work property. At this point I didn't care because I was tired. At checkout I explained the situation and was given an apology but that was about it - no offer to compensate me for my problems. The hotel was contacted again after my stay and was told nothing could be done for me. So I sit here with a poor taste in my mouth about this hotel. And there is no way this is a 4 star hotel from the way I was treated or by the appearance. The door in my bathroom was kicked in and instead of repairing the problem, they simply painted over the problem. The wallpaper in the hallway was also repaired but with masking tape - not even tried to repair it correctly. Dogs are allowed in the hotel and makes for a very loud evening if you are next to one barking when you are trying to sleep. I would not recommend this hotel to anyone at anytime. July 21, 2014
Rated 4 out of 5 by SPG Recognition Staff acknowledged my SPG gold status and made offer of late check out. I usually stay at Westin properties when I travel on business and the staff usually offers star point or some other "extra" in lieu of star points....maybe that is a Westin thing?? July 18, 2014
Rated 4 out of 5 by nice location-nice food In Denver,at check-in, a woman at the front desk named 'Yoko' should get your international employee of the year! She went above and beyond! We had a suite and the room itself was very roomy, but about that bathroom?!? It was so TINY and OUTDATED! Such a wonderful hotel, and our experience was "brought down" because of that bathroom! All the hotel employees that we dealt with were excellent, but YOKO was special! Thank You, Wayne Shaw July 14, 2014
Rated 2 out of 5 by Needs Refresh Hotel is outdated and rooms are tired. Overpriced. July 19, 2014
Rated 3 out of 5 by Servcie cleaning was poor One day we had to wait until 5:30 for cleaning. Another day we did not receive any towels. The television did not work when we arrived. July 18, 2014
Rated 4 out of 5 by In Denver for the NEA The hotel's location is great. There is the 16th street mall where you can find shops and restaurants to meet all needs. There is FREE bus service that takes you up and down the mall. The hotel is clean, and the staff is nice. Be prepared, it's a very large hotel. I stayed in the main building, but it was a long walk to my room from the elevator. Also, because NEA bused 40-50 to the hotel at the conclusion of our meeting, there was a long wait for the elevators. Just beware if there is a large convention in town. I also took advantage of the choice program, where I chose not to have my room cleaned by house keeping for 4 of my 5 nights. You can earn a $5 food credit or 500 SPG points for each night you do not have your room cleaned. I chose the points. July 8, 2014
Rated 5 out of 5 by Great hotel and staff Stayed here for 2 weeks for a convention. The staff really went above and beyond to accommodate my every need. July 17, 2014
<<prev 2 3 4 5 ... 33 next>>