Rated 3.9 out of 5 by 189
Rated 5 out of 5 by BryanKCMO Fantastic Property
Very nice property....staff had me move rooms the 2nd night I was there and went way overboard to accommodate me in the transition. Outstanding service!
Rated 5 out of 5 by DaveBB94 Pleasant stay
Had to be in Houston for business in January and February 2014 with some other guys, they had obtained the rooms here, I said fine, and when I checked into my room I was pleasantly surprised. Clean comfortable and quiet pretty well sums it up. With very few exceptions, very kind and attentive staff. Enjoyed the stay.
Rated 5 out of 5 by Cricket918 Excellent Hotel
Our stay was exceptional from check in until check out. Room was clean and ready to go when we checked in. Hotel staff was personable and welcoming. We appreciate the hotel being pet friendly so that we could bring our two yorkies.
Rated 5 out of 5 by WAG55 Thanskgiving weekend
At check-in I was upgraded to the Club Level which I much appreciated. The breakfast was great!!
Rated 5 out of 5 by fsnmoye Excellent, except for a couple of things....
The bathroom's small....but it's not a major turn off. Everything I needed was there.
The entire hotel temperature felt warm...e.g. the lobby, hallways, the Jasmine room (where the staff immediately solved the problem by cooling it down.)
Rated 5 out of 5 by CA50 Comfortable room, great staff
I stayed here for a conference. The room was well appointed and clean. Bed was very comfortable and I appreciated the large desk, free in-room wifi and complimentary computer usage/printing in the business center. Front desk was always helpful and friendly. Wish there was more surrounding the hotel but the shuttle service to the Galleria is a nice extra.
Rated 5 out of 5 by Connie01 This hotel was very nice
Construction on the road was the only problem we had at this hotel. The front desk agents were very friendly. Great bar/lounge to hang out. I am allergic to down, so they made sure my room was the way I requested. The executive level lounge was nice, and it had a computer to print out directions upon departing.
Rated 5 out of 5 by David64 Staff
The staff were fantastic. That alone will bring us back. The upgrade was a classy thing to do. Thank you.