Rated 3,6 out of 5 by 414
Rated 5 out of 5 by stw75 very good airport hotel
Our flight arrived at 1000 so our room was not ready. They held our bags and give us access to the lounge since we had a club floor room. A great place to rest after our flight. The deck called us when our room was ready. Club floor was very nice the rooms were updated and very clean. Heard no aircraft noise for being at the edge of the airport. Evening snacks and breakfast were very good. Bus station is across the street. Was able to get to Miami Beach and back very easily. I left my sunglasses in the room and did not miss them until we got on our ship. Gone for 2 weeks so it was 2 weeks before I could call the hotel to see if they had them. They did have them and the very nice lady at the hotel packed them and sent them to me. Very impressed by the staff. When I need a hotel in Miami the airport Sheraton is my first choice.
19 avril 2014
Rated 5 out of 5 by Tony1515 Pity about the restaurant
second visit to this hotel.excellent hotel except for the very limited dinner menu
16 avril 2014
Rated 5 out of 5 by Toodles317 Wonderful hotel and staff
Another great Starwood property - lovely facility, setting, pool, view, food, staff, etc. ! Thanks to all who made our two separate visits (prior to Cuba trip and two weeks later) so memorable.
Especially Alex Morales, Victor at the bar, Leo, and Nicole Carmenate with whom I had a brief chat.
The sea bass with lobster sauce was to die for -about the best I've ever eaten! Thanks!
15 avril 2014
Rated 5 out of 5 by dkperrymsw Concierge was excellent.
The Concierge was so helpful. Alain especially was a great help in making arrangements for a car and siteseeing. Kudos to him!
9 avril 2014
Rated 5 out of 5 by Diors Great Customer Service
After a nice check in with the front desk we decided to hit the pub for a bite to eat. I am a club sandwich guy, and when it came out I was a bit disturbed by the fact that it was served with deli turkey! Upon voicing my concern, Jay at the bar went to the kitchen and brought out fresh sliced turkey breast with a visit from the executive chef, Frank. They re-did the sandwich and Frank came out to ask our opinion and if there was anything else he could do for us. He made us feel at home with a nice brief conversation. It was a great touch and well appreciated!
9 avril 2014
Rated 5 out of 5 by raefarms Quiet Oasis
Despite being near the airport the Sheraton was extremely quiet and restful. The pool was as warm as bathwater and got great sun in the afternoon. Enjoyed every meal at our conference and those ordered in the restaurant.
7 avril 2014
Rated 5 out of 5 by vibes99 Great location easy to get to the airport
Easy to get around from the hotel and great service. Good service and very nice to be so close to the airport. Relaxed atmosphere!
25 mars 2014
Rated 5 out of 5 by Becks09 Lovely hotel
Really enjoyed our short stay here. Even though it is located so close to the airport, I didn't notice any airplane noise. Our room was across the hall from the ice machine, and there was no noise from that either. The pool area is really nice, the restaurant staff was very friendly, and the room service was great. He brought my kids a dessert plate from the chef after delivering our meal. Great experience here, next time we visit Miami we will stay here for sure. I even had to call the hotel to see if my son's lost toy was there, and the lost and found department was very helpful and pleasant to deal with.
17 mars 2014