Sheraton Mirage Resort & Spa Gold Coast

  • 71 Sea World Drive, Main Beach
  • Gold Coast,
  • Queensland
  • 4217
  • Australia
  • Mapa

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política del plan familiar

Un máximo de 2 niños (de hasta 17 años de edad) pueden dormir de cortesía en las camas disponibles. Se debe reservar una habitación con dos camas. Es posible que se cobren cargos adicionales por camas plegables, camas plegables para niños y cunas.

Rated 4.4 out of 5 by 400 reviewers.
Rated 5 out of 5 by excellent It was are wedding anniversary 25 years. We do not go out much and the place was excellent . The people are so friendly and helpful and we would come back again. July 15, 2014
Rated 5 out of 5 by Pure luxury! Such a beautiful place to stay! Peaceful, elegant & serene. July 15, 2014
Rated 4 out of 5 by Pleasant stay We had a lovely stay at this resort and enjoyed the relaxed and friendly atmosphere of the facilities and the helpful staff. we recommened staying here and will do so again when we can. July 14, 2014
Rated 5 out of 5 by Feels like home This hotel is so comfortable. It feels like home. Relaxed, refreshing, revitalised. We were transported to a beautiful place feeling welcomed, safe and pampered. July 13, 2014
Rated 5 out of 5 by Good Value Mystery Deal Good size room. Good amenities. Well stocked bar fridge - was happy to see cheese and crackers. Only qualm is the long walk down the cold corridor to the rooms each time we staid - but it was a cold night so in summer might not be an issue. Wouldn't stop me staying there. Clean, tidy well set up rooms. July 9, 2014
Rated 3 out of 5 by Good Hotel on the Beach I choose the Sheraton Mirage Resort and Spa because the pools looked beautiful on the Starwood Website and because there was a spa. Two things required for any vacation. Being directly on the beach was a bonus. The hotel has become notorious for its snake fence – yes, that’s right, I said snake fence. A thick glass wall encircles the resort - theoretically keeping the poisonous Eastern Brown Snake, the second most deadly snake in Australia – outside of the resort. The snakes nest in the sand dunes located outside of the resort. Thankfully, I did not encounter any snakes on this trip. The Room The hotel is currently undergoing renovations to its rooms and common areas. I was not lucky enough to get a renovated room, however I was “upgraded” to an Oasis Room on the first floor which included a small patio overlooking the oasis pools. The room was very large and had a king size bed (well, actually it was two double beds pushed together,) a small sofa pull out and a chaise lounge. There was also a small breakfast table with two chairs and a work desk with Ethernet cable. The bathroom was definitely the highlight of the room - a large marble bathroom with a soaking tub and shower. There were some drawbacks to the room – first, there were no blackout shades or privacy shades on the windows or sliding glass doors. The sliding glass doors were covered by wooden slat blinds and when the sun rose at 4:45 a.m. the room was filled with light (so wakeup calls weren’t necessary). Second, my room faced the restaurant and conference rooms and main walkway to the reception area, so I constantly had to close the wooden blinds for privacy, blocking the lovely oasis view. One thing to note is the speed of the internet connection (wired and wireless) at the hotel and in the room. It was painfully slow and had I been on business, wouldn’t have been workable. The Restaurants The hotel has 1 restaurant, a bar and a swim-up pool bar. The restaurant, Terraces, is a buffet but also has an a la carte menu. When I arrived late on a Sunday evening, I tried to go to Terraces, but was told that reservations were required and there was a two hour wait for a table. I was directed to the bar, Oysters, where they served food as well. I was not impressed with the sandwich I got there. Room service was another option for food at the hotel. Overall, I was shocked at the prices . At the pool bar, all cocktails were outrageous. The other options were to walk across the street to the Mirage Marina and dine there (good choices) or to take a bus or taxi to Surfers Paradise. The Pool & Beach The pool looks huge on the website, but the majority of what you’re seeing on the website are the oasis pools and not the swimming pool. On the first day of my stay there were not enough lounge chairs (or any kind of chairs) at the pool. After about 20 minutes of wandering, I finally got a chair. On my second day, the situation was much better and on the third day, the pool area had a makeover (I assume part of the renovations) and there were dozens of new chairs, new chair cushions and umbrellas added. The beach was very private and looked nice, but unfortunately during my stay the weather wasn’t great and the ocean was very choppy. I didn’t venture in. The Spa The spa is not part of the hotel, but directly next door and does allow room charges. The spa, which is connected to the gym and next to the tennis courts, is very nice. It provides a very tranquil atmosphere. I got a manicure and pedicure and was very happy – though as with everything in Australia – it was very expensive. This is not a spa destination – rather a hotel with a spa next door. If you’re looking for a spa retreat –this isn’t the right location. Overview – Australia is very expensive and the Sheraton is extremely high priced – be prepared. I would love to see the Sheraton after the renovations are completed – I think it will significantly improve the hotel. What I saw on my visit made a great difference. In addition, as with most Australian hotels, a credit card fee of 1.5% will be added to all transactions settled by credit card, so be prepared for that fee. I wouldn’t rule out another stay at the Sheraton Mirage Resort and Spa, but I would probably try the hotels closer to Surfers Paradise first. April 5, 2012
Rated 4 out of 5 by Care for smokers I had a choice of lagoon or ocean view and took the lagoon so my husband could smoke outside the room. The whole resort is smoke free and he had to leave the resort to smoke, I think a bar area for smokers would have been more convenient. On speaking to staff I was informed that it is on the web site so beware when booking. July 9, 2014
Rated 5 out of 5 by Another great stay This must have been my sixth or so stay since the refurbishments. The staff were still very friendly and helpful. Very prompt service received at Terraces. and thank you to housekeeping for replacing towels and wiping the wet bathroom floor during turn down service. Just a few minor points: 1. Noticed that there were no mouth wash in the bathroom amenities this time, yet I spotted them in the housekeeping cart. 2. The tube of body lotion in the bathroom amenities was past its expiry date. 3. This was my second time staying as SPG Gold, but I've never been offered an enhanced room at check-in as part of the Gold benefits. March 6, 2014
Rated 5 out of 5 by Marathon My wife and I stayed here while participating in the Gold Coast marathon. Hotel was in first rate condition and as soon as I mentioned the marathon, the staff made sure I had water taxi transport for the event - which saved our legs and made our visit even more memorable. I will only stay at this great resort from now on ! July 7, 2014
Rated 5 out of 5 by Perfect Stay My husband & I thoroughly enjoyed our recent stay. Great room, wonderful service, perfect location... We couldn't fault a thing! July 8, 2014
Rated 5 out of 5 by A Great Stay This hotel is one of the few locations in the area that offers beach access. The pool area is also very nice with bar service. Though I was here on a leisure trip, they have great accommodations for me to keep in touch with my office (Wi-Fi at the pool). The staff was extremely helpful with planning activities throughout our stay. Very close to shops and restaurants as well as a short bike ride to Surfer's Paradise. December 30, 2013
Rated 5 out of 5 by The best hotel on the gold coast This is a great hotel right on the beach at Main Beach. The resort is spotlessly clean, the rooms are spacious, the bed comfortable, the grounds are gorgeous and there is a huge pool. The resort is set on a patrolled beach. Free parking and free Wi fi. The staff were friendly, efficient and helpful. The food at Terraces restaurant was really superb. Could not ask for more and will definitely return. December 3, 2013
Rated 5 out of 5 by Val T This is our second visit the first was in a Lagoon Terrace Room which was lovely and it was my husbands birthday and a beautiful birthday cake from the hotel was greeting us in the room, we thought this was great, this time we had an ocean view room and once again we had a wonderful time. Our room was amazing I woke up at 4 a.m to watch the sunrise over the ocean......I did not want to go home. Each visit we have had a very relaxing time, this time we had cocktails round the beautiful pool. We can't wait to come again. All the staff were friendly and helpful too which all added to our stay. We highly recommend this hotel. December 10, 2013
Rated 5 out of 5 by thanks for the effort Spent two beautiful nights on the beach at Mirage. After a minor mix up with room preferences our manager personally bought the keys to our new room while we were having a relaxing cocktail in the bar. The staff member who took my call obviously realised what our issue was and it was fixed within half an hour with a smile and a handshake. We will be back..what a beautiful room by the way. July 22, 2013
Rated 5 out of 5 by MIRACULOUSLY BEAUTIFULLY SHERATON MIRAGE tHIS HOTEL TRANSCENDS ULTIMATE IN RELAXATION ON ENTRY INTO THE FOYER AAS YOU LOOK THROUGH STUNNING VIEWS TO THE WAVES \ROLLING IN ON THE BEACH IN FRONT ABSOLUTELY ONE OF THE BEST SHERATONS I HAVE STAYED IN MY SHERATON JOURNEY sTAFF ARE VERY GENUINE AND INTERESTED IN ENSURING THAT THE PATRONS ARE WELL PROVIDED FOR THANK YOU I WILL BE RECOMMENDING THIS HOTEL TO MANY MARGARITA May 5, 2013
Rated 5 out of 5 by no better conference destination The team @ Marina Mirage took a very taxing 5 day conference from what could have been tiring and yuck to a really enjoyable time. I spoke with colleagues at the airport and we all agreed there was nothing more which could have been done Thanks guys :) February 28, 2013
Rated 5 out of 5 by Great resort.....wonderful staff We had a lovely time .... many thanks for a great experience. The location of the resort was terrific as it was close to everything . the room we stayed in was spotless on arrival and was religiously serviced daily . the grounds impeccably maintained but what we found most pleasing is the teams professionalism and enthusiasm. nothing is of trouble and they always have a smile on their faces . The restaurant team is 1st class and pool bar team is also equally impressive. The quality of the meals are also worth mentioning. We normally go overseas to be pampered , good to know we don't have to travel that far get the same wonderful experience ........ Thank you all so much. January 25, 2014
Rated 4 out of 5 by Excellent staff. Very professional. Highly recommend. Few problems with air-conditioner. Sea view is not really full sea view so ensure you clarify this on check in. Hotel staff were very polite. Air con fixed immediately. July 6, 2014
Rated 5 out of 5 by Another Relaxing Stay I continue to return to the Sheraton Mirage Gold Coast as they always make me feel special and well looked after. The staff always go above and beyond expectations and the level of service is exceptional. Coupled with the beautiful beach and glorious sunshine, is there a better place to unwind and be pampered? December 5, 2013
Rated 2 out of 5 by Well you asked for feedback... There appears no benefit to being SPG. No favours at check-in, room not ready until 3pm. We requested King bed and received twin ?queen?double. A cold night, and we discover the A/C not working at 10pm. Feedback forms in the room had scribble all over them. Please don't bother responding, my wife not interested in returning. October 17, 2012
Rated 5 out of 5 by Beautiful hotel in a superb location. From the moment you enter the lobby you know that you have chosen a truly 5-star hotel. The pool is excellent and has a bar also! It is located right on the beach which is ideal. Also ideal is the very short walk to the boutiques and restaurants of Marina Mirage. We would book again with no hesitation. December 8, 2013
Rated 4 out of 5 by Dissappointing I was disappointed the see that the TV was not working, for such a high Reputation, you would expect that everything was working. The Ocean view room was nice great view and as a Local who has been to the Sheraton hundreds of times. I visit Patrick in the Oyster bar, Had anniversaries etc etc. I even went regularly to Rolls Night Club, but I would not recomend July 3, 2014
Rated 5 out of 5 by Best hotel on the Gold Coast This is the best hotel on the Gold Coast the staff are very friendly and helpful,the hotel is very clean. As a SPG gold member we are treated very well February 6, 2014
Rated 2 out of 5 by Not Happy This is my second time in amonth to stay with you. I arried on a Saturday for 1 night and decided to extend my stay fr another 2 nights. On the second day, my room wasn't cleaned, nor did I recive fresh towels etc, hence I had to shower without showering products (I had two kids with me too). To make matters worse, I asked on 3 separate occassions, could this be done. Also, I ordered food to my room, only for the Porter to try and charge me $415 for 15 chicken nuggets.....If my colleague with me at the time did not check the invoice prior to me signing it, I would have a $650 bill for $100 worth of food. When we sat by the pool with the kids, to try and have a drink and some lunch, were told, " sorry we are closed" - AT 3pm???? And finally, when I get home and check my bill, I have being overcharged by a large amount.... I will be contacting your Hotel today to dispute this. Honestly, I will not be using or recommending your Hotel again. Very unhappy. July 2, 2014
Rated 5 out of 5 by Everyone should experience this Sheraton This hotel is brilliant in layout, facilities and service. Its what you expect when you stay with Sheraton to be made to feel welcome as if you are home. One of my favourite Sheratons I would recommend a stay any time. March 18, 2013
Rated 4 out of 5 by Great Location with Beach Access My family & I have just come back from a very relaxing stay. The only issue arose when we checked out. The hotel "holds" onto money which more than covers one's stay but wouldn't allow us to use this held amount to paying our bill (the bill was $452 & they held onto $620+) & then just reversing the difference. We managed to sort it out by calling our bank in Melbourne as computers located at reception wouldn't allow us to access internet banking via a FireFox wall. This caused us to nearly miss our flight back to Melbourne and this was stressed to the receptionist who was unsympathetic. December 19, 2013
Rated 5 out of 5 by Renewed Enthusiasm We have stayed at this resort several times, but not for two years as it was really needing a renovation, this has now occured. Its a great location, fantastic for kids with a passion for the pool, and has a brilliant array of dining options, both on property and across the foot-bridge. Beachfront access is immediate if you so choose. The true highlight is the staff, their keeness to ensure nothing is too hard is more consistent with a US property than an Australian. A sudden need to execute some contracts for work on short notice including scanning and emailing was handled without drama by the front-desk team. So often in other situations this becomes a drawn out affair, not here and it is appreciated. December 29, 2013
Rated 5 out of 5 by Great Resort Sheraton Mirage exceed my expectations. Great Property, Great Location July 2, 2014
Rated 5 out of 5 by the experience you take home From the moment you set foot into the lobby you are transported into like sophistocated elegance . this has to be the premier hotel on the gold coast, you will not be disappointed. This hotel has it all. June 29, 2014
Rated 5 out of 5 by We Can Not Stay Away We just can not stay away! Myself and my wife are frequent stayers at this property, and each time it just keeps getting better and better and...............................BETTER! Our stay from 13/6-16/6 was to celebrate my birthday. Upon arrival and finding a park in the large free underground carpark we ventured up to the lobby and soaked up the relaxation as we looked out of those huge panoramic windows across the pool and out to the ocean. Just fantastic. Check-in was quick, efficient and the Duty Manager Thomas even went of his way to come outside and welcome us back (thanks Tom.....was great to see you too!). Upon arrival at our room (3100) there was a birthday surprise of balloons etc waiting for me which my wife had organised through the team here. She told me the story of how she did it and was so excited that what was left more than exceeded her expectations! A bottle of champers was waiting in which we indulged sitting on the ledge of our wide opening window overlooking the surf. Now to the room........like most here at the resort, clean, open, spacious. What more could one ask for? The Sheraton beds are so comfy that sleeping is not a problem! We went for dinner at Terraces and like always brilliant. When I made my way to the carvery Chef Rob was already slicing my pork and preparing my crackling.......ummmmmm maybe we come here too often if they know me that well! (and keep on coming back we will!). The staff in the restaurant prepared a small tasting plate of desserts and a candle to wish me happy birthday! Just before our departure the F and B Manager Mr Elakis came and wished me a happy birthday and invited us to the refurbished Pearls Bar for a cocktail. Let me say the rejuvenated Pearls Bar is brilliant! A diverse range of seating from barstools to lounges....it was great. The local mixologist David created us two drinks which were amazing. So amazing we made Pearls a regular stop each night we stayed! Breakfast at Terraces like always was great. It's worth noting that if you are a SPG member that the prices are heavily discounted during the winter months. Well worth it!  From Friday 21/6 we stayed at the resort for another two nights to celebrate our anniversary. This time we were allocated room 2051. This room had a resort view and was extremely spacious! Once again the bed was a dream and the room well equipped with everything we needed. Thank you so much for the champagne to help us celebrate! We again went to Terraces for dinner. Due to the rotating menu there was no pork this time! Oh well, the ham was still yummmmmmy.  John, our waiter was right on to it. He didn't miss a beat and I over heard others in our area also comment on his nature and attitude. Well done John!  As part of our anniversary I treated my wife to a spa experience at the Golden Door. She said it was absolutely amazing and I am glad that it was money well spent! It is worth noting that the lagoons are currently undergoing a major refurbishment. However, staying consecutive weekends it is easy to see the progress that has been made and it will be great to see the finished product on our next visit in October. Though the facilities are wonderful, it really is the warm nature of the staff that put this place into a whole new category. Some may say....."well that's their job"......in that case, they do it super well! Thanks again team. June 24, 2013
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