Rated 3.7 out of 5 by 1441
Rated 5 out of 5 A Bad Start with a Happy Ending
Thank goodness for Rachael White.After a long day at the park our check in was disasterous. We wanted to cancel our reservation and drive home. Rachael convinced us to stay and walked us to our correct room and made sure everything was "spot on". She made everything right and renewed our confidence at the Dolphin.
Her attention to detail should be commended. Customer satisfaction is of the utmost to both Rachael and my family.Thank you Rachael. We will be back because of you!!!Please pass this on to Rachael's manager!!! Kudos to her.
Rated 5 out of 5 by Devon Beautiful hotel!
I had a wonderful time at this property. I hadn't been here in 15 years and I was very impressed by how beautifully it had been maintained. All the Staff were friendly and very helpful. I definitely would give them an A+ all around for their outstanding customer service.
My only tiny complaint would be the shuttle system to Disney. For every 3 buses that went to Downtown Disney and Animal Kingdom there was 1 for Magic Kingdom. Everyone was jammed in there like sardines while the buses for the other attractions were less full and more frequent.
Rated 5 out of 5 by vcc870 Fantastic location
Resort location takes a lot of stress out of getting to and from the parks. You don't have to rush to reach a bus stop and then wait for extended times. Walking to/from Epcot and Hollywood wasn't difficult at all considering how much you walk in the park anyway. Also close to the Boardwalk which was very nice.
Rated 5 out of 5 by ElizD Great room
This stay was a honeymoon gift. Couldn't have had a better time. Thanks, Mom
Rated 5 out of 5 by mmsk Amazing service, Great Location
We were in Disney World for a Family Reunion during Thanksgiving week. The rest of our party stayed in Old Key West. We made the right choice staying at the Dolphin. The location of the Swan/Dolphin to the parks was perfect. WE enjoyed the quick walk to both Epcot and Disney Studios. Having the Boardwalk so close provided many lunch and entertainment options. Who needs crowded Downtown Disney? The boat and bus service was also very reliable. During each day of our stay every question and concern we had was given immediate attention. Each time we visited the lobby, we were greeted by friendly staff members who enquired about our stay. We enjoyed the view from our room, this is a beautiful property. The breakfast buffet at Fresh was delicious and the wait staff very attentive. Our room was clean and fresh each day and when requests were made for more tea bags or towels, the housekeeping staff was more then helpful. This hotel will be my first choice whenever I visit Disneyworld. Thank you!
Rated 5 out of 5 by disney3 Favorite Disney Hotel
We always enjoy our stay at this hotel. The beds are very comfortable, the location is really convenient to Epcot, Hollywood Studios and the Boardwalk area, and we love the nearby restaurants - especially Kimonos and Blue Zoo.
Rated 5 out of 5 by Suzanneangus Perfect Disney Vacation !!
I just returned home after a wonderful family vacation with 12 of my family members. We had three rooms all next to each other in the Dolphin. Our room was perfect size for my family of 4. The selection of restaurants was ideal for a group our size. All of the staff were extremely helpful. We loved that the Boardwalk, Epcot and Hollywood Studios were all walking distance.
Rated 5 out of 5 by jcg1004 Great Location
This Hotel offers excellent location and access to Epcot Center. Is ideally for having dinner at one of the Restaurants in World Showcase in Epcot and getting back to your hotel room with litlle hassle. Great Restaurants on Property. Only set back was at check in when I tried to get a room with two double beds in a Junior Suite i had booked with no luck. They offered me a day bed with no charge so i could accomodate my family easier buth they still charged me for it. But all in all a great hotel within Disneys compound.