Rated 5 out of 5 by Aecurtis Excellent surprise!
We enjoyed the room so much we took pictures of the design and colors. Overall it was a great stay. We've already recommended the Seattle Sheraton to others.
February 27, 2013
Rated 5 out of 5 by TWWW Great location, great service
The Hotel is in a great location surrounded by shopping and restaurants and just a 10 minute walk to the Market. The service at the hotel was great as well.
October 31, 2013
Rated 4 out of 5 by Jim94 An excellent hotel that is perfect for business and family.
I have stayed at the Seattle Sheraton Hotel several times and have always found it to a be a quality hotel and have enjoyed its central location in Seattle.
October 13, 2013
Rated 5 out of 5 by Sue33 Special Treatment
We stayed here after my son's wedding. When we arrived in our room we had a note waiting in our room to congratulate us. This special touch was appreciated!
September 19, 2012
Rated 4 out of 5 by galahad07 Seattle Downtown Location
The location is excellent for walking to all the various interesting locations. The service is very good and the lounge area for SPG members is top notch.
January 4, 2014
Rated 5 out of 5 by jee0789 This hotel is very clean
The customer service at this hotel is top-notch, every room in the hotel which I stepped into was very clean and I felt completely safe throughout my stay.
November 2, 2012
Rated 4 out of 5 by 2026 Room accommodations
It took a while for the staff to respond to my request but ultimately I loved the King size bed.
June 4, 2014
Rated 5 out of 5 by stonemo3 Courtesy
Your hotel staff was very courteous and very eager to assist.
June 21, 2014
Rated 5 out of 5 by RetiredTraveler Excellent server
We enjoyed dinner and must say our waitress was terrific! Her name is Sherry and she's just what any resturant would want in a waitress. Thank you Sherry!
October 10, 2012
Rated 5 out of 5 by Formersoccermom Love this location!
We stay in the downtown Seattle Sheraton once or twice a year and never tire of the convience of its location and the comfort of this home away from home!
January 3, 2013
Rated 5 out of 5 by Saller Always a pleasure at this hotel
Never disappointed for service at this hotel from the check-in staff to room, restaurants, bell desk, cashier the lot - thank you all
April 22, 2014
Rated 4 out of 5 by Rporte621 Great room but...
I've stayed that the Sheridan for a few years and I always have a great time.
My only problem is the lack of a mini fridge.
But beggars can't be choosers
March 5, 2013
Rated 5 out of 5 by Brenda59101 Great Customer Service!
All the staff I encountered were very friendly and helpful. I got an early check-in with no hesitation on the staff's part, and the location was perfect!
October 23, 2012
Rated 5 out of 5 by AUtoo Quality Hotel
This is a quality hotel with a great location in downtown Seattle. The hotel is well appointed with a broad spectrum of facilities and personal service.
December 1, 2013
Rated 5 out of 5 by sakuragoer1 Fantastic!
This hotel is very clean and friendly. Quick responsive staff and everything in the lounge was great. Also the view is just amazing.
April 21, 2014
Rated 5 out of 5 by auntsissy Good Experience
Hotel is nicely put together, great location. Clean, comfortable, appreciated the SPG amenities. The on site grill was excellent! Would stay here again.
July 12, 2012
Rated 5 out of 5 by beardorr Great Location
The Seattle Sheraton is wonderful and close to so many of Seattle's attractions. The staff goes out of their way to make your stay enjoyable.
March 24, 2014
Rated 5 out of 5 by GPT5959 Staff attitude and high level of service
Very pleasant stay – staff attitude and high level of service made a huge difference. It’s always a pleasure to return to the Sheraton Seattle.
March 14, 2014
Rated 2 out of 5 by Olgafinkbinder Sheraton stay with Mother and my sisters
My mother and sisters came to Seattle to visit my sister who lived in Seattle. My mother had had a stroke 4 months ago and could walk a little in her walker. Sheraton provided her a wheel chair. That was nice. However, coming and going from the Sheraton for walks in the city with my mother was not so smooth. The guys working on the drive would watch me push my 200 pound mother up the drive in the wheel chair and not offer to help or we had to walk through the restaurant to get into the hotel with the wheel chair. My mother was a big tipper. We had to ask the desk daily to clean our room or it would not get clean. 4 women in a room can be messy. Because walking to other restaurants was work with mother in a wheel chair we attempted to eat in the Sheraton restaurant. Breakfast was always great. But lunch and dinner was bad. Untrained wait staff and cooks. Our steaks were under cooked "raw" not medium rare or medium is what we order. Manager came over and took off half the bill. We did not want free food we wanted tasty cooked right food. At 6pm they ran out of baked potatoes. There was only 3 tables eating at that time in the restaurant. The baked Potatoes we did get on our table were cooked at 4pm and zapped in the microwave at 6pm for us, "rubber". Next time we will stay somewhere else in Seattle. Staff at the desk were great. Elizabeth
July 19, 2014
Rated 5 out of 5 by Wildthyme Love the Chihuly throughout the hotel!
I received outstanding service from every department. The staff, from top management to the cleaning crew, was always courteous and genuinely helpful.
August 24, 2013
Rated 3 out of 5 by nowell Poor service
I never had maid service any day I was there.
They should put my receipt under my door the day I left. I never received my billing receipt.
March 10, 2014
Rated 5 out of 5 by Casanova Awesome Pawsome!
What else is there to say? It's all good until you need the internet! The Wi-Fi is expensive and it sucks! Bigtime. Otherwise, it's smooth sailing!
November 14, 2012
Rated 5 out of 5 by Shopper25 Happy Holiday
We stayed the weekend after Thanksgiving and did lots of shopping, eating and the tree lighting. We had a great time and will come back every year!
November 28, 2012
Rated 5 out of 5 by DrAPV DrAPV
The hotel is very close to many of the attractions and ideally located. Great hotel and staff. Highly recommend it.
May 9, 2014
Rated 5 out of 5 by SJJMariah39 SJJMariah39
Great customer service. Clean rooms with beautiful views of downtown. First time I have stayed at Shearton and it is defintely a 5-start hotel.
February 4, 2014
Rated 5 out of 5 by JReece807 Awesome hotel stay
Wonderful hotel with every thing I needed. Location was perfect and the staff was great. Will stay there again on my next trip to Seattle. Thanks.
September 24, 2012
Rated 5 out of 5 by Gracie10 Great Location
I love this hotel...It is a great convention hotel and also very warm and welcoming for families The Macy's Christmas deal is a winner all the way
December 25, 2012
Rated 3 out of 5 by AmandaV Horrible parking
I tend to stay at Starwood properties when I travel because I appreciate the high level of service and value these properties have to offer. While the Sheraton Seattle is great because of the location, the overall experience was disappointing this time around.
I love visiting during the gingerbread display but with this and other events going on, the parking situation was a complete disaster. I understand the cost for valet, and I expect some level of convenience when paying $46 a night for this service. I waited an hour in a line (really) around the block just to park my car. When I finally reached the hotel I asked if they were enforcing the "hotel guest parking only" sign they had displayed, but they said they weren't. It seems like guests paying $200 a night for a room plus nearly $50 dollars to park should have some level of priority. If you're staying here, save yourself the headache and self park in another garage.
All in all, it seemed as if they were not adequately staffed for their level of business during our stay. The staff were doing their best but were just stretched too thin. I was expecting more from a Starwood property.
December 9, 2013
Rated 5 out of 5 by Skate17 Great hotel
Recommend this hotel. Perfect location.
June 25, 2014
Rated 4 out of 5 by Honolulu Sheraton Seattle Superlatives
This hotel is our favorite in Seattle, it is spacious, lovely, friendly, nicely located, has a great club lounge, and is affordable.
March 29, 2014