Rated 5 out of 5 by Brenda59101 Great Customer Service!
All the staff I encountered were very friendly and helpful. I got an early check-in with no hesitation on the staff's part, and the location was perfect!
October 23, 2012
Rated 5 out of 5 by SJJMariah39 SJJMariah39
Great customer service. Clean rooms with beautiful views of downtown. First time I have stayed at Shearton and it is defintely a 5-start hotel.
February 4, 2014
Rated 5 out of 5 by auntsissy Good Experience
Hotel is nicely put together, great location. Clean, comfortable, appreciated the SPG amenities. The on site grill was excellent! Would stay here again.
July 12, 2012
Rated 5 out of 5 by GypsyGrl Great Location
The beds were amazing. So comfortable. Everything about this hotel was great especially the location was wonderful.
March 29, 2014
Rated 5 out of 5 by Wildthyme Love the Chihuly throughout the hotel!
I received outstanding service from every department. The staff, from top management to the cleaning crew, was always courteous and genuinely helpful.
August 24, 2013
Rated 5 out of 5 by Casanova Awesome Pawsome!
What else is there to say? It's all good until you need the internet! The Wi-Fi is expensive and it sucks! Bigtime. Otherwise, it's smooth sailing!
November 14, 2012
Rated 5 out of 5 by Shopper25 Happy Holiday
We stayed the weekend after Thanksgiving and did lots of shopping, eating and the tree lighting. We had a great time and will come back every year!
November 28, 2012
Rated 4 out of 5 by GLBD12 hotel staff very helpful
From check-in to check-out each encounter with staff met or exceeded expectations.
April 21, 2014
Rated 3 out of 5 by AmandaV Horrible parking
I tend to stay at Starwood properties when I travel because I appreciate the high level of service and value these properties have to offer. While the Sheraton Seattle is great because of the location, the overall experience was disappointing this time around.
I love visiting during the gingerbread display but with this and other events going on, the parking situation was a complete disaster. I understand the cost for valet, and I expect some level of convenience when paying $46 a night for this service. I waited an hour in a line (really) around the block just to park my car. When I finally reached the hotel I asked if they were enforcing the "hotel guest parking only" sign they had displayed, but they said they weren't. It seems like guests paying $200 a night for a room plus nearly $50 dollars to park should have some level of priority. If you're staying here, save yourself the headache and self park in another garage.
All in all, it seemed as if they were not adequately staffed for their level of business during our stay. The staff were doing their best but were just stretched too thin. I was expecting more from a Starwood property.
December 9, 2013
Rated 5 out of 5 by JReece807 Awesome hotel stay
Wonderful hotel with every thing I needed. Location was perfect and the staff was great. Will stay there again on my next trip to Seattle. Thanks.
September 24, 2012
Rated 5 out of 5 by Gracie10 Great Location
I love this hotel...It is a great convention hotel and also very warm and welcoming for families The Macy's Christmas deal is a winner all the way
December 25, 2012
Rated 5 out of 5 by teds131 hotel & staff
this hotel was managed with GREAT care
May 10, 2014
Rated 5 out of 5 by 4nsic Consistently good
I almost always stay in this property when visiting Seattle. The location can't be beat. The staff and facilities are excellent.
February 23, 2014
Rated 5 out of 5 by beachgirl49 This hotel is located in walking distance to all major attractions.
We stayed in the pike suite located on the club level floor. The room was huge! it was a very comfortable room with nice views !!
February 20, 2014
Rated 5 out of 5 by ladydardar Great Location
This hotel was centrally located to everything I needed. the conference center was just a block away and the market was an enjoyable short walk.
October 22, 2012
Rated 4 out of 5 by Elwood My stay
Overall it was very good. My only issues were with the navigation of TV stations and the availability of the exercise room in the other tower.
November 23, 2012
Rated 1 out of 5 by ngholo Internet services and breakfast
While you charge rates which are on the high end, you deny customers the very basic services - breakfast and internet. I found this ridiculous
August 18, 2012
Rated 4 out of 5 by CapitolGirl NIGP
I would have liked a little larger bed (had a double but used to larger) and the room seemed a little dark so more lighting would have helped.
August 27, 2012
Rated 5 out of 5 by typesetter Great stay
The Seattle Shearton has a great location, with all the amenities one could ask for. It was comfortable with a friendly staff and quiet rooms.
January 7, 2013
Rated 5 out of 5 by rosaline Quiet hotel with a great staff!
Our stay was very short--only 3 days, but we were very impressed by the accommodating staff, privacy and "small hotel" feel of this Sheraton.
March 28, 2013
Rated 5 out of 5 by Joanie21 Centrally located for both pleasure and business
Hotel located across street from convention centers, close to shopping and great eating places. Hotel staff very accommodating and friendly.
October 20, 2013
Rated 5 out of 5 by ExpertTraveler Best Sheraton in the US
From location to service, this is by far the best Starwood property in Seattle, and the best Sheraton in the country
March 13, 2014
Rated 4 out of 5 by CMS1990 Great features
This hotel was great. The staff was incredibly helpful and friendly at all hours of the day. Great comfort and hospitality.
February 17, 2014
Rated 5 out of 5 by Gatsby1976 Seattle Sheraton
This hotel is in a great location. Staff was great and very friendly. The Club room had a good breakfast and great snanks in the evening.
July 5, 2013
Rated 5 out of 5 by JRush Excellent Staff
I was very pleased with the staff during my visit. Our bill had to be split unevenly, and they were very helpful in completing this task!
August 20, 2012
Rated 4 out of 5 by HappyWife Strong marijuana smell on smoke free floor
Everything was perfect for our business use.
Except the strong marijuana smell on our smoke free floor night and early morning.
February 1, 2014
Rated 5 out of 5 by Alf1 Great Location
This hotel is very conveniently located and is near most of the attractions in Central Seattle. It is close to restaurants and shopping.
September 27, 2012
Rated 5 out of 5 by captric Nice hotel
One of the nicest properties I have encountered in the SPG family.
April 23, 2014
Rated 5 out of 5 by Jon1PC Awesome Hotel
Amazing room! We had a great time Seattle and enjoyed the accommodations provided. It was tough having to leave it the next day.
January 21, 2014
Rated 3 out of 5 by Morningstar5 Seattle
Hotel was clean
Food at the restaurant was mediocre. Food at conference event was not good. It was wrong temperature, meat was grisely.
August 26, 2012