Rated 5 out of 5 by Edher Overall
The hotel has attentive staff ( front desk, valet parking, restaurant, maid service) and a great location for events in Seattle.
September 26, 2012
Rated 5 out of 5 by JVA47 Seattle Christmastime
Outstanding staff. Too bad we only needed to stay one night. Despite the frigid cold air we could walk to most places.
December 8, 2013
Rated 4 out of 5 by Ruth14 Starwood Preferred Guest
The concierge staff was most helpful and delightful individuals.
February 23, 2014
Rated 5 out of 5 by Denise64 Great Hotel
The location near the conference center was excellent. Hotel was very clean and staff was wonderful. I greatly enjoyed my stay.
August 27, 2012
Rated 3 out of 5 by MDM69 No plugs for your devices
There were no plugs for technology. The only place I could sit and work with my laptop plugged in was on the toilet. Seriously.
March 20, 2013
Rated 5 out of 5 by jc34 Good catering department
Selection of catered items was appropriate for group and number of people to be served. Service was good and prompt. Good job.
May 29, 2013
Rated 5 out of 5 by Dakota12 Great place to stay
I love staying at the Sheraton. I like that the location, so close to everything in downtown. People are friendly and helpful.
October 3, 2012
Rated 5 out of 5 by jgart Enjoyable stay
Great front desk staff and others also responsive to guest needs. Very comfortable bed and nice room. Excellent Club Room too.
September 16, 2012
Rated 4 out of 5 by Jazmond Great Location
Close to shopping and the water
Walked to everything.
Easy transportation to and from airport via light link line
December 17, 2013
Rated 3 out of 5 by ChazJC Good location but noisy!
Disappointed with the hallway noisiness during the night; sheets were starched so crispy that the sound actually woke you up!
August 4, 2012
Rated 5 out of 5 by LuigiandGuido Great hotel
Hotel has everything, staff are friendly and helpful, facilities are immaculate, well appointed rooms and really comfortable
June 19, 2013
Rated 4 out of 5 by kspg Excellent Location
A short walk to Pike Place and the wharf. Another short walk to the monorail to the Space Needle. Great for a vacation stay!
August 23, 2012
Rated 4 out of 5 by ece21 Business Destination
Good hotel! Conveniently located and well maintained. The facilities are nice and the staff is excellent. Would recommend!
August 17, 2013
Rated 2 out of 5 by ColorBox Room was very dirty
The pillow case had a red substance (blood?) . The floor had french fires that were not vacummed up from previous guest.
September 17, 2013
Rated 5 out of 5 by Happy812 Most comfortable bed
The mattress and pillows were the best I have ever had in a hotel. Even beat my mattress at home. Pillows were terrific.
September 5, 2012
Rated 3 out of 5 by Smitchell025 Too inconsistent
We stayed here after thanksgiving and LOVED it. Unfortunately, a completely different experience the second time around.
December 19, 2012
Rated 5 out of 5 by vennie This hotel has good features.
Excellent work out facility, including pool. Great SPG recognition with welcoming wine presentation.
January 5, 2014
Rated 1 out of 5 by poky62 Front desk staff needs training, and not for those sensitive to odors
I had two big issues that will prevent me from returning to this hotel.
First, we arrived early - a bit before 11am. I didn't expect a room to be ready for us, but thought we could check in to let the staff know we were there, and get into a room once one was available. The desk clerk said we'd have to come back after 3pm, as they wanted to check in all of the conference attendees at the same time - all 1000+ of us. You might imagine how well that worked out...
We returned at 3pm, waited in line for more than an hour, then were told our room wasn't ready yet but would be soon. "Soon" apparently means 3 hours in hotel-speak.
To sum up, we arrived before 11 am and didn't get a room until almost 7 pm. Yes, it was a large conference with a lot of attendees arriving in a short period, but you'd think the hotel staff should have been expecting us. Instead they were overwhelmed and unprepared.
The second issue involved odors. Once we got into our room, the smell from the cleaning supplies nearly knocked me out. We ended up waiting in the lobby for another half-hour or so while the staff used some sort of odor-reducing machine. That did bring the smell down to a semi-tolerable level, but if you're at all sensitive to chemical odors or fragrances, you might want to find another hotel.
March 18, 2014
Rated 5 out of 5 by Haline Great Location
Truly did enjoy being at the Sheraton in Seattle as the location to walk to restaurants and the water front were great.
June 22, 2013
Rated 5 out of 5 by Bromius A great place for a convention
Clean, comfortable, very pretty and fairly easy to navigate. The Sheraton made my conference that much more enjoyable.
January 8, 2013
Rated 4 out of 5 by Tom001 No wifi in rooms
Charging $10.95 a day for wifi is absurd. I like the hotel and facilities, but do not like getting gouged for wifi.
October 8, 2013
Rated 3 out of 5 by KPGuest Upgrade
The Hotel rooms need an upgrade in quality
My toilet broke when i was staying there
The rooms are old and a bit musty
July 4, 2013
Rated 5 out of 5 by Irish17 Lovely atmosphere
My stay began with entering a lovely lobby and being greeted by professional staff. The room was modern and spacious.
March 21, 2013
Rated 5 out of 5 by Steve24 Hotel was great
Hotel met my requirements and was in a great location. This was my 2nd time there and probably wont be the last time.
April 1, 2013
Rated 4 out of 5 by SuzyQ Work/Play in SEA
Great hotel and location for work and play. Only negative comment is lack of water and coffee available in the lobby.
August 6, 2012
Rated 5 out of 5 by CHAS Great location
The hotel is close to all the downtown and wharf action with an excellent staff. No disappointments here. Excellent
June 6, 2013
Rated 5 out of 5 by Alex001 Really Plush
Beautiful hotel, great facilities and great location. The parking was super expensive which is the only criticism
March 30, 2013
Rated 5 out of 5 by KatieH Great location and view
Great view from the 25th floor, perfect location to everything in downtown Seattle -very impressed with our stay!
August 29, 2012
Rated 4 out of 5 by purchasing1115 Location
Best location for the city of Seattle. We could walk ever where. Close to public transportation if we needed it!
August 27, 2012
Rated 5 out of 5 by khristianh Overnite
For a mid week overnite while on business - outstanding! The staff was attentive and got me to my room quickly.
December 3, 2012