Rated 4 out of 5 by RoadWarrior007 Close to many of city's attractions
Excellent location and close to many of city's attractions and extremely courteous and helpful staff
August 6, 2013
Rated 5 out of 5 by Linda03 Excellent service
I would have liked to have a small table in the room to sit at with my husband to eat breadkfast. There was not, so we went out instead. However other than that everything was excellent.
August 13, 2012
Rated 2 out of 5 by Shock No visitors
Very unhappy about this. This was traumatizing. People I planned on seeing i could not see.
August 9, 2013
Rated 4 out of 5 by John59 Great location
This hotel is located near the Eaton Centre, the Theater District and the Four Seasons theater. There is a heated pool which is half inside the building and half outside the building.
March 4, 2013
Rated 3 out of 5 by JPM23 No Workout Room
No workout and they put you a room with hardley any equipment and then the kick you off a machine if somebody else signs up for it. I am on the road half the year and this was terrible!
December 2, 2011
Rated 5 out of 5 This hotel has a great location, pool & hot tub.
My kids & I had a great time staying at this hotel. We absolutely loved the pool + hot tub. They location cannot be beat. We are definately going to be return guests. Thank you. Kim
February 6, 2013
Rated 5 out of 5 by Medi Great Club Lounge
Excellent staff and facilities make the Sheraton Centre Toronto one of the best I have ever been to, compared to other Sheratons across the world. A big thank you to all the staff.
November 12, 2012
Rated 3 out of 5 by TiredToronto A bit Tired Hotel
Needs more cleaning, new paint
August 24, 2013
Rated 4 out of 5 by PattyMarie Fix the TV in Room 4224!
This is my 2nd time staying here where the TV did not work. It is frustrating and an inconvenience if I want to catch up on a specific show.
July 4, 2013
Rated 4 out of 5 by Fox4ster Great location
As usual, great hotel overall. Only problem was the warm room due to the record setting temps outside. A fan placed in the room made it much more comfortable.
Will stay again.
January 14, 2013
Rated 3 out of 5 by Jorge Services
It would be nice to have full curtain to block out daylight when you want to sleep in. A small fridge in the suite would be an excellent addition. Excellent fitness centre.
March 12, 2013
Rated 3 out of 5 by TT007 Needs Work
I was not aware that the renovations were in progress ans so many of the ammenities etc. were not available during my stay. This severely decreased the experience of my stay.
March 19, 2012
Rated 5 out of 5 by gvf136 Best Club Lounge
Conveniently located in the Center of Downtown Toronto. I love the 43rd floor.
The best Club Lounge I have seen offering
a wonderful breakfast with a great view
February 4, 2013
Rated 3 out of 5 by Lorie290 Needs some inprovements
The room was clean but very tired looking. I was surprised at the lack of real glasses. The small plastic ones provided looked second rate for a supposed first rate hotel.
January 14, 2013
Rated 5 out of 5 by Ling Great location; friendly service
Hotel is conveniently located in downtown Toronto; special attention given to platinum members from friendly and courteous staff. Great lounge. Thank you for a great stay.
September 26, 2012
Rated 3 out of 5 by Bt27 Lessnthan expected
I stayed overnight on business. Didn't get int he room until 1:30am. Awoke in the morning to find that the heating didn't work. Other than that, everthing was as expected
October 1, 2012
Rated 3 out of 5 by Goldenboy2 City Centre Location That Can't Be Beat
I've stayed at this downtown Toronto highrise perhaps a dozen or more times in the past couple of years, most recently in late July 2011. I've always found the serivce to be professional and efficient (with over 1300 rooms I suppose you've got to be), the rooms decently clean and having undergone renovations within the last two years.
The club rooms are a great value if you've got two or more in the room. An average $40 more than the cost of a standard room - you easily earn that back with a massive breakfast spread, great evening apps and a north-south view that is spectacular.
Dislikes - about half the times I've stayed there the fire alarm has sounded. Annoying at the very least, especially at 1am. Can be nerve rattling if you're on the 30th floor or higher and facing the prospect of walking down.
The large scale of the property can make it all a bit impersonal.
All in all a solid property with a city centre location that can't be beat. Walking distance to everything, Air Canada Centre, Rogers Stadium, Eaton's Centre, Yonge/Dundas Square, Queen Street West for dining and shopping, Yorkville - you've got it all.
October 21, 2011
Rated 5 out of 5 by Tekan good hotel, great staff
Have been staying there on a regular basis for the past 3 months. The hotel is clean, comfortable, well located and the staff go the extra mile to make you feel welcome.
August 3, 2012
Rated 4 out of 5 by Medi Great hotel at a great location
The Sheraton is at the centre of everything Toronto has to offer. The inside of the hotel is beautiful and the gardens are a retreat from the busy city just steps away.
August 2, 2012
Rated 5 out of 5 by CA10022 great stay
really comfortable beds and good variety of restaurants at different price points. Easy access to transportation and underground passages - excellent business hotel.
January 31, 2013
Rated 4 out of 5 by millionm Very Convenient
Booked this hotel 2 days before arriving with the starpicks rate. Had stayed here before and enjoyed the location and area close to all the major downtown activities.
April 25, 2012
Rated 5 out of 5 by ashannon Great amenities
I like that the hotel offers an Internet area, lounge areas, restaurants, bars, a convenience store, a fitness center -- so many features that a guest might need.
March 4, 2013
Rated 2 out of 5 by HR32 Tired
The hotel has seen its better days and badly needs renovated. Everything is old, though the beds were comfortable. Not sure the thermostat ever controlled anything.
October 24, 2012
Rated 5 out of 5 by susanqw Great view
We were on the 6th floor and had a great, unobstructed view of Nathan Phillips Square and the skating rink through a spotless picture window - lovely winter scene!
December 24, 2012
Rated 3 out of 5 by Van2012 Overall Good Stay - watch out for seasonal closures!
The lounge on the top floor was closed for the holidays. This is one of the best parts of the hotel and we were very disappointed not to be able to enjoy the view.
December 23, 2012
Rated 2 out of 5 by Deb3 Room quality poor
The bathroom floor in my room was dirty and the shower didn't work....the fan was very noisy....it was very disappointing considering the cost.
June 5, 2013
Rated 5 out of 5 by Lin47 Nice Place
The Staff was very friendly and the room was roomy and comfortable. Great location in Toronto. We walked everywhere. The connection to the PATH made shopping easy.
October 13, 2012
Rated 4 out of 5 by BCOttawa An Enjoyable Stay at the Sheraton Centre
I have always enjoyed my stay at the Sheraton Centre, Toronto. I find the rooms comfortable and clean and the staff members are helpful, professional and friendly.
August 22, 2012
Rated 4 out of 5 by Hoagy Handicap Issue
All is wonderful except grab bars in the washroom.
August 12, 2013
Rated 1 out of 5 by MichaelP Do Not Stay Here
Rooms are dirty; service is poor; elevators down to 2 total as a repairman walkout in process; overpriced for sure compared to any other hotel.
May 30, 2013