Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • United States
  • Map

Rooms & Rates

Close

Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1166 reviewers.
Rated 5 out of 5 by State Fair THe hotel is convenient to the state fair park, it is easy to check in/out, and the rooms are always comfortable and clean. October 3, 2012
Rated 4 out of 5 by Hotel Conference has nice features Our AAFP conference was very enjoyable with excellent facilities and food. Your health spa is very nice as well. October 1, 2013
Rated 5 out of 5 by Great hotel comfort of rooms was very good January 2, 2014
Rated 3 out of 5 by Hotel needs attention Customer service needs immediate improvement. Had to call several times for items that were promised to arrive shortly. March 3, 2013
Rated 3 out of 5 by What was liked The rooms were nice and roomy. Bed was comfortable. Did not like not having free WiFi, and service in the common areas. February 11, 2013
Rated 5 out of 5 by Excellent Service Even though there were many events at the hotel, parking was easy, the staff was attentive and the room was fantastic. September 9, 2012
Rated 3 out of 5 by Food/Beverage I do not recommend the restaurant. The fried pot roast was very dry and was not very tasty. The ice tea was not fresh. December 3, 2012
Rated 3 out of 5 by Mitchell-Reed We did not have wash clothes only one the first night and none the second December 3, 2013
Rated 5 out of 5 by Great customer service! All the staff went above and beyond to make our stay wonderful. Sheraton will be our first choice for future travel. September 30, 2012
Rated 5 out of 5 by Wonderful Comfortable Room Hotel is very comfortable and meeting rooms were roomy and convenient. Hard to find evening and late night dining. June 25, 2013
Rated 5 out of 5 by Excellant Service I found the staff to be some of the most courteous and kind people I have ever stayed with. Excellent job people!!! February 1, 2013
Rated 5 out of 5 by Great Experience The staff was very precise with their advice and accommodating. I would stay again. Best hotel in Downtown Dallas. April 1, 2013
Rated 5 out of 5 by Upgraded!!!! I was DELIGHTED to find out that I would be upgraded to an EXECUTIVE SUITE. It really was a treat. Thanks again!! November 19, 2012
Rated 1 out of 5 by I was exceedingly disappointed. Upon arrival it was very difficult to get anyone to understand that I wanted to valet...I was asked three times before being given a ticket and my car getting parked. As I attempted to shower, the washcloth that had been rolled and placed neatly on the shelf had large rips and holes in it. (I took a picture of it for further reference). Upon leaving, I was made aware that although we were quoted a discounted price for valet parking, all of my sisters didn't receive the discounted price. As I was driving home, I remembered that I had left my phone charger in the room and it was very difficult to get a person to talk to and even the, I was told several different things about the method of retrieving it. I was initially told that I would have to wait until the new occupants of the room checked out (whether it was a day or a week.) In the same conversation, I was told that nothing had been turned in but they needed to check with the maintenance staff to see if it was on their cart, although it is the policy of the hotel that everything be turned in on a daily basis. I was later told "call back tomorrow". When I called back I got the same run-around. NOT IMPRESSED AT ALL!!! February 25, 2013
Rated 5 out of 5 by Bed size change Requested king size bed after finding 2 queens in room. Very nice about changing and managed to do it - THANKS!! August 9, 2012
Rated 4 out of 5 by Great Hotel A beautiful hotel w. very curteous staff. Beautiful clean room. Only complaint: the bed was worn out and uneven. May 19, 2012
Rated 5 out of 5 by Will Return My room was better than what I expected and the hotel staff was courteous. November 25, 2013
Rated 2 out of 5 by Attention to detail 4 day stay: lights not working, door keys not working, forget to leave wash cloths, forget to replenish sugar. February 21, 2013
Rated 3 out of 5 by Black Tie Weekend Nice Hotel, great venue for Black Tie Dinnner Event, room was very clean -- my dog and I enjoyed our evening. November 7, 2012
Rated 5 out of 5 by Nice Hotel The hotel was large and had great amenities. I really loved the large workout room and relaxing pool. September 22, 2013
Rated 5 out of 5 by Service Amazing service! Inspite of the large crowd this weekend, we still felt like we were treated special. Thanks September 6, 2012
Rated 5 out of 5 by This hotel has great ammenities This hotel had the best fitness center I've ever used. Staff was very friendly and helpful. Excellent stay. January 31, 2013
Rated 3 out of 5 by A+ Customer Service, B- Everything Else On average, customer service was very good. Although, yearn for better specials and less price gouging. August 24, 2013
Rated 5 out of 5 by Beautiful hotel Was a quick stay as I had to cut vacation short and head home but will definately stay here in the future. November 27, 2012
Rated 5 out of 5 by stayed november 10,2012 stayed for the Margarita ball again. Excellent service and great room. Just wish WI-FI was free to guests. November 15, 2012
Rated 5 out of 5 by great experience Staff was fantastic, and the room was great. We had a wonderful staycation weekend. November 4, 2013
Rated 5 out of 5 by Pleasant and Smiling Faces With everything being equal, everyone was very pleasant and always had a great smile on their faces. :-) June 26, 2013
Rated 4 out of 5 by Very friendly staff This hotel has very friendly staff. The room was nice, although a little warm. I would stay here again. July 29, 2012
Rated 3 out of 5 by Maid service The maids never left enough towels and the bathroom was dirty. The pipes girgled and sink didn't drain. February 15, 2013
Rated 4 out of 5 by Nice Sheraton! I stayed 5 nights on business. Overall, it was a comfortable hotel. The fitness center was impressive. May 2, 2013
<<prev 33 34 35 36 37 ... 40 next>>