Rated 4,2 out of 5 by 95
Rated 5 out of 5 by BBDC Amman Sheraton = Amazing Service
I had the pleasure of staying at the Amman Jordan Sheraton in April 2014. It was an amazing experience . The service was splendid. The staff acts like and makes you feel as if you are their most important guest. Shurdu, the host at Oovo restaurant is the epitome of great service. Thank you.
14 aprile 2014
Rated 5 out of 5 by Jouanna Thank you - have some concerns to share
Sheraton Hotel in Amman has been my hotel of choice for my monthly regular visits over hte past 2 years, and to date have always had the best of experiences. Team is great at reception and very supportive, rooms are always clean and ready.
Recently i faced a concern regarding my bill where i was charged the wrong amount vs the actual invoice, after calling to calim this and later raising it to the front desk for review upon my second visit which was this week, i have not yet received any feedback from your end. As such i would appreciate a response to clarify and amend the issue. If by the time this message reaches you and hte issue is corrected, then please accept my thanks.
Concluding, this hotel remains my favorite and i would like to specifically thank the breakfast team for their excellent and warm reception every morning.
With my kind regards,
11 aprile 2014
Rated 5 out of 5 by Odai74 Perfect
I really like the location, customer service, check in front desk is helpful. Also, quality of food is great
3 aprile 2014
Rated 5 out of 5 by 42GS Be in Amman be in Sheraton
I am using the same review title as I did before. Reason is that I am still very happy with the good Service on all levels and in each and every corner. Each and every time it is nice to see the smiling people of the hotel and greeting me by name. I always get the same positive feeling ; by the front door, in the reception , during breakfast or in the lounge , the boys cleaning my room etc , etc, Last but not least the Management of the Sheraton Amman hotel have been able to bring a very nice team together and who are well trained for their job. To all of you , Thank you very much
28 marzo 2014
Rated 5 out of 5 by ishtar the best in Amman
Courteous, attentive and competent staff; extremely polite security staff; relaxed ambience; peaceful despite the central location; excellent choice of wines.
27 marzo 2014
Rated 5 out of 5 by Yusef Exceedingly wonderful
I travel to Amman multiple times annually, and this was my first stay at your hotel. The staff understands the meaning of great service and did an exceptional job meeting every want. I will definitely stay at the Sheraton during my next visit.
22 marzo 2014
Rated 5 out of 5 by gf123 Oregon Ducks
Your staff and services are excellent! I will be back! Thank you for all you do.
18 marzo 2014
Rated 5 out of 5 by Jouanna This hotel feels like home
I would like to thank the staff for their warm welcome and continuous support especially upon check-in and upon calling guest service.
6 febbraio 2014