芝加哥喜来登酒店

  • 美国
  • 伊利诺伊州,
  • 芝加哥
  • 东北水街 301 号
  • 邮政编码 60611
  • 地图

客房与房价

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Age Requirement Policy

Guests must be at least 21 years of age to check in at the Sheraton Chicago Hotel & Towers. 

Rated 3.9 out of 5 by 1476 reviewers.
Rated 3 out of 5 by Too expensive for comfort and amenities At over $400/night including valet, there should be a refrigerator, and queen beds! July 14, 2014
Rated 1 out of 5 by Hotel is not up to Sheraton standards The room and bathrooms are very old. I was not impressed by the service provided by the staff either. July 14, 2014
Rated 5 out of 5 by Cleanliness This hotel was so clean. The staff was friendly and ready to accommodate. July 14, 2014
Rated 5 out of 5 by Comfy Bed = Great hotel A comfortable bed makes for a great hotel. I enjoyed my stay because I was well rested and had a good night's sleep. July 14, 2014
Rated 5 out of 5 by Chicago pleasure Very friendly staff, excellent Concierge who gave us great Gluten Free restaurant guides. Lovely hotel, great position and view from room. July 13, 2014
Rated 5 out of 5 by Awesome hotel Attended a meeting at this Sheraton July 2014. Awesome hotel and meeting facilities! Beds are very comfortable and the staff is amazing! Great work-out facility also! July 13, 2014
Rated 5 out of 5 by Great location wonderful hotel This hotel has it all more than likely your room will have a wonderful view the room itself is beautifully decorated top of the line sheets and bedding and everything you will need. It is in walking distance to everything. Highly recommend. July 13, 2014
Rated 2 out of 5 by Facility below par for advertised quality The plumbing installation in the building is exceptionally noisy. The water noise from a shower above you is unbearable and the water noise of the water running in your own lavatory is very loud. We asked for a refrigerator to be brought to the room. It was brought while we were out, plugged in, and left stting in the middle of the floor in front of the dresser drawers. Room service failed to appear on one day. We called late in the day and asked for two bath towels and two hand towels, and 4 packages of coffee. When we retruned to the room, the towels and coffee were "thrown" onto the bed and left. There were two coffees and four each of the towels. June 29, 2014
Rated 5 out of 5 by Exceptional Experience-As Usual I love the Sheraton Chicago Hotel & Towers! The staff is extra helpful, it was clean, and easy to get around. The fitness center was great and the amenities were accessible. I would recommend this hotel to anyone going to Chicago!! July 12, 2014
Rated 5 out of 5 by Staff were exceptional A+ A+ It was a great conference hotel. The rooms and logistics were professional. The front desk and switchboard staff were exceptional. Superb bedrooms and a quality sleep. Thanks! July 12, 2014
Rated 5 out of 5 by The view was amazing My room was on the 34th floor. The room had a wonderful view. The room was very comfortable and offered everything that I needed to enjoy my stay. I was there for a conference and the conference rooms were extremely nice too. I would highly recommend this hotel if you are visiting Chicago. It is right on the river and you can enjoy the river view. July 11, 2014
Rated 5 out of 5 by Great hotel Wonderful experience. Only bad thing was the lack of AC control. For a few days, I couldn't adjust my thermostat to go below 72 degrees. It got quite warm on a few occasions. However, it seemed as though it was fixed after a few days and I could adjust my thermostat to 68 degrees. July 11, 2014
Rated 4 out of 5 by My Sheraton Experience My overall experience at Sheraton Chicago Hotel and Towers was ...okay. The Hotel itself is beautiful and very modernized with touch screen information outlets to gorgeous decor. However, I was not pleased with the cigarette odor that greeted me every time I entered my room. Especially when there were signs that said non smoking everywhere. Secondly, the A/C temperature in my room kept fluctuating. There were moments where I woke up at night drenched in sweat and then there were moments I felt extremely cold. July 7, 2014
Rated 4 out of 5 by Very pleased with our stay Great location! Great view of the city! Great accommodations. Was hoping the bedroom on the club level was bigger than the standard room. My only mild disappointment. July 11, 2014
Rated 4 out of 5 by Great Views Great location in the heart of Chicago. You can't beat the views of downtown. The first impressions on the walk from the the parking garage aren't particularly inviting. Otherwise, we had a wonderful stay. July 11, 2014
Rated 5 out of 5 by This hotel is very convenient. Hotel is convenient to Navy Pier, plus very easy to get a taxi to visit the different sites. This is preferable due to high prices for parking at the attractions. Concierge is very helpful and can make reservations for you. One highlight was a restaurant on the 95th floor; had a buffet for $20 plus spectacular views. Concierge made our reservations for 5 of us because they were sold out, but we still got in! The food was great! July 8, 2014
Rated 5 out of 5 by location Our view of the Chicago harbor was perfect. We felt safe in our hotel room and in the area of the hotel. We will be back for the things we discovered and the things we were not able to do because of time. Thank you. David Kelsey July 10, 2014
Rated 3 out of 5 by Going Green The hotel had an option upon check-in to choose to "Go Green". This option meant they wouldn't clean your room or give you fresh towels during your stay. The reward was a $5.00 gift certificate that had to be used in one of the hotel's restaurants. It will be the last time we go green because the incentive wasn't worth it. July 9, 2014
Rated 1 out of 5 by Maid Service I came back into my room after being gone all day. My room had been somewhat cleaned, but i was apparent someone had been laying in my bed on the right side. Three pillows were stacked against the headboard and the sheets were pulled back like someone had been sitting there. I don't sleep on that side of the bed due to a bad shoulder. I called and asked to speak to tthe manager that day and no response. i called the next morning and connected with a manager and she sent security to look at the door access records. No one but the mae had come in. It was concerning since the managers shrugged it off and did not address the larger issue. December 5, 2011
Rated 5 out of 5 by BOY HAVE YOU STEPPED UP YOUR GAME My spouse and I spent the 4th of July 2014 in Chicago, we arrived at the Sheraton Chicago Hotel and Towers on Wednesday July 02, 2014. We were warmly greeted by an engaged staff who could not do enough for us. I am originally from Chicago and have stayed at this Hotel many times, I was rather apprehensive to stay at this property since it is a Convention Hotel and service at these types of Hotels can be slow to none. I was very surprised as to how this Hotel has stepped up its game. The staff could not be more accomodating, there was never a line at the front desk and if one was forming someone from the office behind the desk came right out. The Hotel was sold out for 4th of July weekend however you never felt like you were being ignored by the staff or that they were overwhelmed with so many guests. BRAVO Starwood for listening to your guests and providing the best Hotel experience in Chicago !. July 8, 2014
Rated 4 out of 5 by Beautiful City - Reminiscent of NY Hotel is maybe 40 minutes away, unless traffic. Its location has beautiful views. Movie theater and bowling alley directly across the street. The Navy Pier is about a 10-15 min walk away. Staff is very nice and accommodating. 7/11 and walgreens are within the vicinity for those midnight snacks because the store in the Sheraton is not open 24/7. Opens at 7am and not sure when it closes. I actually needed condoms around 2am and thats how I found out. However, it did not meet my expectations as far as room standards. When I think of Sheraton, I think top quality hotel. Maybe it was just the room I was in. Maybe things just need to be updated. The bathroom tub looked like it could have been cleaned a little more thoroughly. When I see black spots in the tub it just makes me think of non-cleanliness. The iron I used had a broken port for the water. So when I tried to use the iron for steam, water would come out of it when I would iron back and forth. The ironing board looked like it belonged in a shady motel off of a shady highway. I could of asked for it to be replaced, but I was in a rush trying to get somewhere. You also have to pay for Wifi. In this technological time, I guess everybody has to make a dollar by charging. It also seemed a little dark walking through the hallways back to the room. That was due to the dark walls and carpet. Don Shula's restaurant is located within the hotel. Other than those minor complaints, the scenic views are amazing. And you can walk across the street and take an architecture boat tour of the buildings on the Chicago River. Worth every penny ($36) and picture. And the city is a good walk away, or you can cab it. Lots to do on Michigan Ave. July 11, 2014
Rated 5 out of 5 by Great Staff From the time we pulled up in front of the hotel The doorman, the front desk, the bellhop, and especially Rene and Connie were fantastic. The staff makes this hotel great. July 9, 2014
Rated 5 out of 5 by So Delightful - Exceeded All Our Expectations! I can't' say enough about our stay. The check in was a breeze and our suite got upgraded at no charge. The staff, top to bottom was well mannered, friendly and excellent. However, our room was the highlight. Impeccable views of the lake and river with a very spacious suite to enjoy it in! My only regret was that we didn't have more time to stay longer. July 8, 2014
Rated 5 out of 5 by Wonderful experience I found the hotel staff, accommodations, and overall experience at the Chicago Sheridan to be just what I would expect of a first quality hotel. My friend and I remarked several times how efficient the elevators were, even with a large group moving from floor to floor! Hotel staff were, without exception, courteous and helpful. The location made visiting the sites and shops within walking distance. July 7, 2014
Rated 5 out of 5 by Great - and convenient This was a great hotel for our Chicago conference. Nice ammenities, and close to Navy Pier and Water Tower Place! July 9, 2014
Rated 5 out of 5 by Enjoyed my business stay! I truly enjoyed my one week stay at your hotel. I was there for a convention that included the 4th of July holiday, and found the all the staff (front desk, concierge, housekeeping, catering), and facilities EXCEPTIONAL. I recommend this hotel for business meetings or events. July 8, 2014
Rated 5 out of 5 by Service I was very impressed with the "go green" policy and given the choice at check in to participate which I did. Loved the feature of the club room where the view was wonderful and the food delicious. I always felt welcomed by the door men even though it was evident I was not a new guest. A very delightful stay at the hotel and thanks very much:) July 7, 2014
Rated 2 out of 5 by Below Expectation When I arrived for my stay on a Saturday morning (around 11am), my room wasn't ready. I understood the 3pm checkin, but still wanted to checkin. A representative at the front desk said he would call me when the room was available, stating he would provide a room with a view of Navy Pier. He didn't call until about 5pm. Once returning to the hotel, the lady at the front desk told me my room was newly renovated, beautiful room, and very romantic. This could not have been farther from the truth! We did not have a view of Navy Pier, complete opposite side of the hotel, the renovations looked incomplete with the bathroom sink not completely set in and the bathroom fan did not work. The picture on the wall rattled with the air conditioner and the television was too small for the distance required to see. Also, the hotel parking garage was full so we needed to park at a nearby garage, which the hotel didn't validate or provide anything for the inconvenience. Very disatisfied with this hotel stay. July 8, 2014
Rated 1 out of 5 by NEVER STAY HERE AGAIN I will not stay at this hotel again. The staff at the check in desk looks and acts miserable. There is no room service for lunch. The grab & go for lunch didn't have food ready until 12:45pm. If you want a bottle of water you have to purchase it outside of the hotel or pay for the very expensive bottle in your room. The temp in my room never got below 72. I asked engineering to look at it and they never did. June 17, 2014
Rated 5 out of 5 by NIce Room, Easy to Get in anf out of Hotel Nice room, east to get in and out of, close to the Navy Pier for the 4th July 9, 2014
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