Rated 4,1 out of 5 by 141
Rated 5 out of 5 by vincentg88 Very professional and caring staff
I am writing to thank the staff of the hotel in helping me to recover my lost item due to my own carelessness.
They response to me immediately despite of my late night call. I really appreciate the staff and it is really nice in staying at a caring hotel.
16 de febrero de 2014
Rated 5 out of 5 by DPhilly Great staff
I stay this hotel quite often. Each experience never failed me and I always had great experience especially with great staff members across board. Thank you!!!
14 de febrero de 2014
Rated 5 out of 5 by LAETH perfect hotel
thanks alot for sheraton hotel pudong , really i enjoy my stay in this hotel service very good , fast check in and check out , room very fashion and clean , staff very kind and helpful , after all this hotel real 5 star hotel .
1 de febrero de 2014
Rated 5 out of 5 by ivanlee Strong Platinum recognition, excellent service
For my various trips to this hotel, i have never failed to get a room upgrade to suite (i am a platinum member). Customer service is excellent - staffs are helpful and thoughtful.
The hotel is also located near the MRT (within 3 min walking distance) and beside a mall, making it very convenient.
Absolutely, among my favourite SPG Sheraton hotel!
26 de enero de 2014
Rated 5 out of 5 by Sandritta Shanghai Sheraton
Beautiful hotel in convienent location. Rooms very large & spacious. Rooms very comfortable. Staff very friendly & more than accommodating!!!
18 de enero de 2014
Rated 5 out of 5 by Teoh635 This hotel has great stuff.
The reason why I keeps on coming back to this hotel is because of, this hotel has great staff which always serves me better and made me a home feel. I always receive a warm welcome when I check-in this hotel at 37th floor; especially staff like Sherry, Tina, Cynthia and Bella should be recognized and they can even provide a friend talk to help me reduce the homesick. I'm glad that they're still here otherwise I will think twice and move to other hotel if they quit.
22 de diciembre de 2013
Rated 5 out of 5 by Spud69 Short Stay Great Impact
I only stayed in the Hotel one night but the speed and efficency of the staff from the desk to the resturant was 1st rate, I wish I had stayed longer to experience all of their amenities.
19 de diciembre de 2013
Rated 5 out of 5 by Steve888 Home Away From Home
I'm a frequent traveller and am a SPG platinum member, Sheraton Pudong is my preferred hotel when I travel to Shanghai simply because it's a home away from home. Room comfort and facility excellence are given but most importantly, it's staff from front desk/bell desk/dinning to VIP lounge are warm and professionally trained, and are reasons the establishment is a 'home away from home' .
12 de diciembre de 2013