Rated 3,3 out of 5 by 263
Rated 5 out of 5 by Kirsten62 Most of the staff very helpful
We had to stay in palo alto off and on for about 3 months with no family around we needed a nice place to stay.. The only complaint about this hotel is that the rates very so vastly.But when I was able to get a pretty good rate on this hotel it met all of our expectations. I have to say the staff is excellent. Especialy Gile. He recognized me and knew our story a little. He went over and beyond what he needed to do and I really appreciated that. The restaurant and bar were very very good. the pool area very nice. It made what we were going through just a little bit easier.
3. Januar 2014
Rated 5 out of 5 by Kodjo Great hotel, Great staff
I've been staying at this hotel regularly for over 6 months, and the place is amazing. It's very close to University Ave, which means easy access to everything. Their rooms are very comfortable and the staff is great. I'm treated very well by everyone there, including Gila, who goes above and beyond to make sure each stay is a memorable one. Great job folks.
25. Dezember 2013
Rated 5 out of 5 by trojanfan Great service and awesome location
Hotel is close to all the action in Palo Alto. Friendly staff!
2. Dezember 2013
Rated 5 out of 5 by Guam This hotel was convenient and comfortable
Staff were extremely professional and personable. Room was comfortable, clean and convenient.
30. November 2013
Rated 5 out of 5 by marc9916 make me feel like family
ive probably stayed at this hotel 200+ nights in the last 10 years and i continue to stay here because the staff makes me feel like i am more than a simple guest. the staff always stops what they are doing to greet me and many of them know my name as well as my family. all of the employees have been great and ricardo leon is the best hotel supervisor that i have had the pleasure of interacting with. this guy goes SO FAR out of his way to acomodate me. he, in addition to so many others who work there is why i continue to come back
6. November 2013
Rated 5 out of 5 by Peterx A Problem
Smoking is allowed on the outside decks and patios. This led to our deck being unusable.
9. Oktober 2013
Rated 5 out of 5 by Brisa2010 This hotel has a great location
We were touched by the groundsman who stopped what he was doing to help us load our luggage into our car. The man was from El Salvador.
30. September 2013
Rated 5 out of 5 by Lee54 Comfortable and convenient
Sheraton Palo Alto provided practically everything I needed for my professional trip to Stanford U. It was comfortable, convenient, clean, and so very friendly.
30. September 2013